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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Not applicable
  • 207852 Views
  • 1695 replies
  • 26 likes
  • 207852 Views
  • 1695 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 236788 Views
  • 75 replies
  • 83 likes
  • 236788 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • mcsound2
  • Casual Listener
  • 92361 Views
  • 193 replies
  • 41 likes
  • 92361 Views
  • 193 replies
  • 41 likes

"liked" songs stopped predicting new tracks

When I "like" songs it adds them to ta playlist. All other playlists have a section at the bottom predicting other songs based on those in the playlist. I think I remember that this used to be the case for the liked songs playlist too,but is no longe...

  • Visitor
  • When I "like" songs it adds them to ta playlist. All other playlists have a section at the bottom predicting other songs based on those in the playlist.   I think I remember that this used to ...
  • dinomight
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

On Repeat/Repeat Rewind's weird update

PlanPremiumCountryPolandDeviceLenovo Ideapad 110(Phone) Motorola G7 PowerOperating SystemWindows 10 My Question or IssueToday (27 June) I've noticed a problem. Usually Repeat Rewind playlists is updated within three days (previously it was 5 days I g...

  • Newbie
  • Plan Premium Country Poland Device Lenovo Ideapad 110 (Phone) Motorola G7 Power Operating System Windows 10   My Question or Issue Today (27 June) I've noticed a problem. Usually Repe...
  • 377 Views
  • 0 replies
  • 0 likes
  • On Repeat
    Playlists
    Repeat Rewind
  • 377 Views
  • 0 replies
  • 0 likes

Songs and albums that ive liked have become unliked?

Ive noticed quite often lately that a lot of songs and sometimes entire albums that i've definitely saved and liked have become unliked. Consequently i have to go back to the album or song and re-like it, but this worries me for songs and albums that...

  • Casual Listener
  • Ive noticed quite often lately that a lot of songs and sometimes entire albums that i've definitely saved and liked have become unliked.  Consequently i have to go back to the album or song and ...
  • 360 Views
  • 0 replies
  • 0 likes
  • Desktop
    Your Library
  • 360 Views
  • 0 replies
  • 0 likes

Someone is listening and following my private playlist.

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueMy playlist originally started as a public playlist with 0 followers and never gained any. However, after I turned it to private, I gained 1 follower on the playlist, and...

  • Casual Listener
  • Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue My playlist originally started as a public playlist with 0 followers and never gained any. How...
  • Emilia_8
  • Community Legend
  • 17477 Views
  • 5 replies
  • 0 likes
  • 17477 Views
  • 5 replies
  • 0 likes

Solved!! Playlist song re-order not working

On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?

  • Regular
  • On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?
  • Emilia_8
  • Community Legend
  • 4867 Views
  • 7 replies
  • 0 likes
  • 4867 Views
  • 7 replies
  • 0 likes

Local files option not present

PlanPremiumCountryPortugal DeviceMacBook Air 13 2019Operating SystemmacOS Catalina My Question or IssueHi!So I switched from another streaming service to Spotify and one of the main reasons was Local Files. However, since switching and paying for Pre...

  • Casual Listener
  • Plan Premium Country Portugal   Device MacBook Air 13 2019 Operating System macOS Catalina   My Question or Issue Hi! So I switched from another streaming service to Spotify and...
  • StoneFNF
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

How to restore the accidentally deleted songs from a playlist

By mistake I have deleted most of the songs in my playlist “ S*X & ORGASM MIXTAPE X” (https://open.spotify.com/playlist/3BQd3SksGlHwmocOsw5VA0?si=fDjaL8ffSImgfTzIllRj0w). There were almost 250 - 300 songs before, but now its only 22 songs left in the...

  • Visitor
  •   By mistake I have deleted most of the songs in my playlist “ S*X & ORGASM MIXTAPE X” (https://open.spotify.com/playlist/3BQd3SksGlHwmocOsw5VA0?si=fDjaL8ffSImgfTzIllRj0w). There were alm...
  • Emilia_8
  • Community Legend
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Follow vs Add to Library

I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I have followed, even though I have albums in my library...

  • Casual Listener
  • I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I hav...
  • 1137 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Your Library
  • 1137 Views
  • 0 replies
  • 1 likes

Problemas al filtrar dentro de mi biblioteca

Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera solo canciones en las que él era el segundo nombre en...

  • Visitor
  • Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera so...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

playlist cover photo

I have premium and I am trying to change the playlist photo on one of my playlist. I have done this lots of times before but this time when i went on it looked as if the layout was updated and there is no longer an option to edit the photo. Has it ch...

  • Casual Listener
  • I have premium and I am trying to change the playlist photo on one of my playlist. I have done this lots of times before but this time when i went on it looked as if the layout was updated and there ...
  • annacox108
  • Casual Listener
  • 528 Views
  • 3 replies
  • 2 likes
  • Photo
  • 528 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Song tagged as explicit only when I add it to my playlist

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueI have explicit content filter turned on. There is one song song that isn't labeled as explicit on the artist's page, it doesn't contain any explicit content, and up until n...

  • Casual Listener
  •   Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue I have explicit content filter turned on. There is one song song that isn't labeled as explicit ...
  • Mario
  • Spotify Legend
  • 1217 Views
  • 3 replies
  • 0 likes
  • explict content
  • 1217 Views
  • 3 replies
  • 0 likes

Superuser Contribution #XXXTentacion - #ImSippinTeaInYoHood

PlanFreeCountryGreeceDevice Xiaomi Mi 8 Lite,PS4My Question or IssueI can not add #ImSippinTeaInYoHood by XXXTentacion to my Library. If you could help it would mean a lot.

  • Visitor
  • Plan Free Country Greece Device Xiaomi Mi 8 Lite,PS4 My Question or Issue I can not add #ImSippinTeaInYoHood by XXXTentacion to my Library. If you could help it would mean a lot.
  • Ivan
  • Spotify Legend
  • 785 Views
  • 1 replies
  • 0 likes
  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Playlists HELP

Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the problem is because I have two accounts.. do you kn...

  • Visitor
  • Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the...
  • Ivan
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Saved Songs by Artist

Plan(Premium)Country(USA) Device(iPhone Operating System(iOS 10) My Question or IssueOn the “Artist” page, my saved songs by artist do not populate once I click on any given artist. Instead, it takes me straight to the artist’s page. I always listen ...

  • Visitor
  • Plan (Premium) Country (USA)   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue On the “Artist” page, my saved songs by artist do not populate once I click on a...
  • Emilia_8
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album de Rush : Chronicles

PlanPremiumCountryCanada/QuébecDevice Operating SystemOnePlus My Question or IssueLe titre des chansons sont mêlés

  • Newbie
  • Plan Premium Country Canada/Québec Device   Operating System OnePlus   My Question or Issue Le titre des chansons sont mêlés
  • Ivan
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 1 likes
  • 339 Views
  • 1 replies
  • 1 likes

I can't make collaborative playlists

Hi, I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium option or does it just not exist anymore ?

  • Visitor
  • Hi,    I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium ...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Superuser Contribution opening albums leads app to crash

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 10 My Question or IssueHi there,I can't find a topic to my issue so i open it on my own.I mostly listen to audiobooks. Actually my app gots stuck when i try to open an audiobook. After...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung A50 Operating System Android 10   My Question or Issue Hi there, I can't find a topic to my issue so i open it on my own. I mostly listen ...
  • Ivan
  • Spotify Legend
  • 584 Views
  • 6 replies
  • 2 likes
  • 584 Views
  • 6 replies
  • 2 likes

Superuser Contribution Weird sounds, need feature to block

PlanPremiumCountrycanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy spotify periodically starts screeching loudly. It happens unexpectedly and far more frequ...

  • Visitor
  •  Plan Premium Country canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Elena
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Why is Discover Weekly and Duo Mix so useless?

PlanPremium duo mixCountryDenmarkDeviceAndroid/PCOperating SystemPC: Windows 10 My Question or IssueI bought duo mix to use with my wife about a year ago, but we quickly discovered it to be totally useless. Currently it says "This playlist is current...

  • Regular
  • Plan Premium duo mix Country Denmark Device Android/PC Operating System PC: Windows 10   My Question or Issue I bought duo mix to use with my wife about a year ago, but we quickly disc...
  • 441 Views
  • 0 replies
  • 1 likes
  • 441 Views
  • 0 replies
  • 1 likes