Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Casual Listener
552522 Views
79 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
288413 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
203924 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify used to be a platform for music for everyone to equally enjoy. However, spotify follows the general societal trend of politicizing and polarising every aspect of our daily lives despite being a music platform. The creators force their views o...
Spotify used to be a platform for music for everyone to equally enjoy. However, spotify follows the general societal trend of politicizing and polarising every aspect of our daily lives despite being...
Casual Listener
2374 Views
6 replies
24 likes
PlanPremiumCountryCzech republicDeviceiPhone 8Operating SystemiOS 10 My Question or IssueBasically my debit card expired so a month payment was delayed. However I change card information to a new one and made the payment on 25 July 2020 (week ago). T...
Plan Premium Country Czech republic Device iPhone 8 Operating System iOS 10 My Question or Issue Basically my debit card expired so a month payment was delayed. However I change card...
Spotify Legend
1161 Views
3 replies
0 likes
Plan - PremiumUSADevice - iPhone 8Desktop - iOS 10My Question or IssueIs there a way to have Spotify stop suggesting an album, song or artists? I love finding new music w/Spotify but if I see another Aphex Twin album cover in my recommends my Mac may...
Plan - Premium USA Device - iPhone 8 Desktop - iOS 10 My Question or Issue Is there a way to have Spotify stop suggesting an album, song or artists? I love finding new music w/S...
Spotify Legend
1412 Views
1 replies
0 likes
Plan: premium Country: USA Device: IPhone X Operating System: iOS 13 Liked songs keep disappearing from my liked songs. When I search a missing song, it will say I still have the song liked although it’s missing from my liked songs.
Plan: premium Country: USA Device: IPhone X Operating System: iOS 13 Liked songs keep disappearing from my liked songs. When I search a missing son...
Spotify Star
574 Views
1 replies
0 likes
Android app crashes when I access Artists and Albums in My Library. It does not crash if I access Playlists. I have tried reinstalling and logging in multiple times.PlanPremiumCountryUSA DeviceMotoX4Operating SystemAndroid v9 My Question or Issue
Android app crashes when I access Artists and Albums in My Library. It does not crash if I access Playlists. I have tried reinstalling and logging in multiple times. Plan Premium Country USA &nb...
Casual Listener
1184 Views
2 replies
0 likes
PremiumCountry UK DeviceMacbook ProOperating SystemiOS 10.15.6 My Question or Issue The album section of my library has emptied overnight. Only one album still appears in that tab but all other albums are 'gone'. I have looked up some albums that sho...
Premium Country UK Device Macbook Pro Operating System iOS 10.15.6 My Question or Issue The album section of my library has emptied overnight. Only one album still appe...
Spotify Star
1266 Views
5 replies
0 likes
PlanFreeCountryRussiaDeviceHonor 9 LiteOperating SystemAndroid My Question or IssueWhen I chose the playlist or song and go to the "three-dot" menu there's no go-to-radio- function, but I have one in the desktop version on Windows 10. There's a scree...
Plan Free Country Russia Device Honor 9 Lite Operating System Android My Question or Issue When I chose the playlist or song and go to the "three-dot" menu there's no go-to-radio- func...
Community Legend
820 Views
1 replies
0 likes
My favorite playlist stopped loading on all devices. It's stuck spinning or I get an error message. I have been working on this playlist for several years and I am scared I will lose it due to it being corrupted or somethingPlanPremiumCountrySwedenDe...
My favorite playlist stopped loading on all devices. It's stuck spinning or I get an error message. I have been working on this playlist for several years and I am scared I will lose it due to...
Casual Listener
4373 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy NoteOperating SystemAndroid, Windows 10 My Question or IssueThis has been frustrating me for months, but I figured I was doing something wrong. Now, I've finally gotten around to dealing with it and ...
Plan Premium Country USA Device Desktop, Samsung Galaxy Note Operating System Android, Windows 10 My Question or Issue This has been frustrating me for months, but I figured I was do...
Regular
1300 Views
4 replies
0 likes
Hi there. I have an issue with my scroll bar in my library after update my spotify i can't see scroll bar in my library Samsun a70 Android 10 But i can see it in my playlistThere is a screen record for support teamhttps://drive.google.com/file/d/11VQ...
Hi there. I have an issue with my scroll bar in my library after update my spotify i can't see scroll bar in my library Samsun a70 Android 10 But i can see it in my playlis...
Regular
934 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have lost the ability to search my downloaded albums. When I go to Artists...not all are th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
534 Views
1 replies
0 likes
Hey I was wondering what happend with spotify? all summer until now there was 0 ads in daily mix playlists. Now I get one like every 15mins and its SUPER anoying. And 6.99eur/month is way to much for it. 83.88eur every year for MUSIC? But im here to ...
Hey I was wondering what happend with spotify? all summer until now there was 0 ads in daily mix playlists. Now I get one like every 15mins and its SUPER anoying. And 6.99eur/month is way to much for...
Spotify Legend
1431 Views
1 replies
0 likes
PlanFreeCountryIndiaDevice(Vivo v15 pro)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is I have another Spotify account and the I can't unshuffle my songs when I want to
Plan Free Country India Device (Vivo v15 pro) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My issue is I have another Spotify account and the I ...
Community Legend
2363 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueI just noticed that when I go to my Library and select "Artists" all of my favorite artists are missing. Instead, I see a screen telling me to "Follow your first arti...
Plan Premium Country USA Device HP Desktop Operating System Windows 10 My Question or Issue I just noticed that when I go to my Library and select "Artists" all of my favorite artist...
Spotify Legend
624 Views
1 replies
1 likes
DeviceiPhone 8 My Question or IssueHi all, it seems all of my liked songs have left the liked songs list, I added a new song and it’s the only one in there, in my playlists it still shows that all the songs are liked, think it bugged with update?
Device iPhone 8 My Question or Issue Hi all, it seems all of my liked songs have left the liked songs list, I added a new song and it’s the only one in there, in my playlists it still show...
Visitor
530 Views
2 replies
0 likes
I use Spotify on my Windows 10 desktop (2 different computers) and Android mobile, this issue prevails on all devices. I have a student premium account.I like to play all my 'liked' songs on shuffle while I'm doing homework or other tasks, and I've g...
I use Spotify on my Windows 10 desktop (2 different computers) and Android mobile, this issue prevails on all devices. I have a student premium account. I like to play all my 'liked' songs on shuffl...
Casual Listener
768 Views
1 replies
0 likes
PlanPremium DeviceiPhone 11 My Question or Issuelast night i created a playlist with almost 40 songs but this morning i woke up there was only 6 songs in the playlist and when i try adding a new song it shows that all the songs are in the playlist bu...
Plan Premium Device iPhone 11 My Question or Issue last night i created a playlist with almost 40 songs but this morning i woke up there was only 6 songs in the p...
324 Views
0 replies
0 likes
There is now a huge section of the home screen occupied by a promotion for their original podcasts that I do not care about in any way. Is there anyway to get rid of this? As a premium user I feel like you shouldn't have to have huge ads or promotion...
There is now a huge section of the home screen occupied by a promotion for their original podcasts that I do not care about in any way. Is there anyway to get rid of this? As a premium user I feel li...
Spotify Star
424 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueindividual "liked songs" remain on my list, but are "ghosted" in darkened type. Does this mea...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue individ...
Casual Listener
1213 Views
4 replies
0 likes
PremiumUSAComputerOperating SystemWindows 10 My Question or IssueI'm trying to find out if I can save some playlist's that were made available to me by a friend into my own library ?
Premium USA Computer Operating System Windows 10 My Question or Issue I'm trying to find out if I can save some playlist's that were made available to me by a friend into my own library...
Casual Listener
13302 Views
2 replies
0 likes
