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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304180 Views

96 replies

91 likes

  • 304180 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170588 Views

242 replies

44 likes

  • 170588 Views
  • 242 replies
  • 44 likes

Solved!! What's the point of following an artist?

PlanPremiumDeviceGoogle Pixel 2XL, iPad Pro, HP LaptopOperating SystemLatest Android, iOS, Windows, also latest versions of Spotify My Question or IssueI know this question has been asked multiple times before, but the most recent I could find was fr...

Casual Listener

Plan Premium Device Google Pixel 2XL, iPad Pro, HP Laptop Operating System Latest Android, iOS, Windows, also latest versions of Spotify   My Question or Issue I know this question has b...

pepe9974

Casual Listener

5990 Views

2 replies

1 likes

  • 5990 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artists in Your Library Take me to the Artist's page on new account

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueIve had a Spotify account for a long time now and when I go to Artists in Your Library and click an artist, it takes me to songs I have liked by that artist. H...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Ive had a Spotify account for a long time now and when I go to Artists in Your Libr...

Elena

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Unable to Dislike Songs in Discover Weekly Playlist

I'm having issues with the dislike button on my Discover Weekly playlist not showing up. I'm using an iPhone 6s with the most current version of the app installed. I can go on to my desktop app to dislike songs, but that doesn't register on my iPhone...

Regular

I'm having issues with the dislike button on my Discover Weekly playlist not showing up. I'm using an iPhone 6s with the most current version of the app installed. I can go on to my desktop app to di...

user-removed

Not applicable

12673 Views

35 replies

19 likes

Discover Weekly
dislike
iOS
iphone
problem
  • 12673 Views
  • 35 replies
  • 19 likes

Solved!! Unknown songs in the favorites

Pemium For FamilyTurkey Device(iPhone 6S Plus)Operating System(iOS 11) My Question or IssueHi,I've just checked Favorites Songs menu under Library and I realized there are 582 favorites songs and only 4 songs belong to me others not. I am pretty sure...

Casual Listener

  Pemium For Family Turkey   Device (iPhone 6S Plus) Operating System (iOS 11)   My Question or Issue Hi, I've just checked Favorites Songs menu under Library and I realized...

desiredesire

Casual Listener

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Likes disappear

PlanPremiumCountryGermanyDevice Operating SystemWindows 10 and Android My Question or IssueSince some weeks my likes disappear, meaning that songs that I like will aapear shortly after I liked them in the liked songs playlist. After a while the likes...

Visitor

Plan Premium Country Germany Device   Operating System Windows 10 and Android   My Question or Issue Since some weeks my likes disappear, meaning that songs that I like will aapea...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Other people can't find my playlist when they search for it.

I made playlist, made it public, made it collaborative, and people can't find it whenever they search. Even If they tap "all playlist" there's nothing in there. I'm worried my playlist can't be seen by other people.

Gig Goer

I made playlist, made it public, made it collaborative, and people can't find it whenever they search. Even If they tap "all playlist" there's nothing in there. I'm worried my playlist can't be seen ...

510 Views

0 replies

0 likes

Music Exchange
  • 510 Views
  • 0 replies
  • 0 likes

Tastebreakers Playlist

I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist?? Thanks!

Visitor

I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist??   Thanks!

user-removed

Not applicable

1913 Views

2 replies

0 likes

tastebreakers
  • 1913 Views
  • 2 replies
  • 0 likes

Solved!! Escalate the 10k song limit already

This is an issue that should be escalated to someone in charge of the company. There's hundreds of threads spanning thousands of responses consisting of the inability of users to "Favorite" more than 10,000 songs on the service.There are entire servi...

Casual Listener

This is an issue that should be escalated to someone in charge of the company. There's hundreds of threads spanning thousands of responses consisting of the inability of users to "Favorite" more than...

MattSuda

Spotify Star

900 Views

3 replies

2 likes

  • 900 Views
  • 3 replies
  • 2 likes

Superuser Contribution Not able to create a playlist from a Daily Mix

Hello there, Although I really enjoy the Daily Mix feature from the beginning, but recently I realised that I can not create a playlist form them anymore. As far as I understand if I like/save (not sure about the meaning of the heart icon) the mix wi...

Casual Listener

Hello there,   Although I really enjoy the Daily Mix feature from the beginning, but recently I realised that I can not create a playlist form them anymore. As far as I understand if I like/sa...

Jeremy

Spotify Legend

3404 Views

5 replies

2 likes

  • 3404 Views
  • 5 replies
  • 2 likes

Solved!! Delete

Hi I have a playlist which is Top Songs 2017 I can’t seem to delete these songs as I normally can ,any ideas please. Many thanks

Music Fan

Hi I have a playlist which is Top Songs 2017 I can’t seem to delete these songs as I normally can ,any ideas please. Many thanks

lblbkb

Music Fan

587 Views

2 replies

1 likes

  • 587 Views
  • 2 replies
  • 1 likes

Almost all of my favorited songs under "artists" are missing

PlanFreeCountry DeviceallOperating Systemn/a My Question or Issuein the last couple months, when I click on "artists" under "my library," practically all of my favorited songs are missing - there are 10 artists remaining; if i added a song to a custo...

Visitor

Plan Free Country   Device all Operating System n/a   My Question or Issue in the last couple months, when I click on "artists" under "my library," practically all of my favorited...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't unlike old local files songs

PlanPremium Operating SystemWindows 10 As it says, I can't unlike few greyed songs imported from local files. When on deskop, I go to the "liked" catalog, then find the song and click the heart but nothing happens, clicking on it and pressing "delete...

Casual Listener

Plan Premium   Operating System Windows 10   As it says, I can't unlike few greyed songs imported from local files. When on deskop, I go to the "liked" catalog, then find the song and...

Ivan

Spotify Legend

670 Views

1 replies

4 likes

  • 670 Views
  • 1 replies
  • 4 likes

Improve new release and discover playlist

Hello,I would like to know how to adjust my musical preferences to improve new release playlist ? My spotify account is already over 6 years old and my musical tastes have changed. The "discover weekly" and "new release" playlists offer me a lot of m...

Newbie

Hello, I would like to know how to adjust my musical preferences to improve new release playlist ? My spotify account is already over 6 years old and my musical tastes have changed. The "discover we...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

How to unblock a song you don't intend to block at all?

PlanPremiumCountryTaiwan DeviceSony X1Operating SystemAndroid 10 My Question or IssueI was listening to a randomly played song, and accidentally press the block button before I could glimpse the song's name or decide I like it or not, and I don't see...

Newbie

Plan Premium Country Taiwan   Device Sony X1 Operating System Android 10   My Question or Issue I was listening to a randomly played song, and accidentally press the block button...

OneByBoo

Roadie

3457 Views

1 replies

1 likes

block song
  • 3457 Views
  • 1 replies
  • 1 likes

Artist Filtering

This seems to have been removed after a certain version. Artists are now filtered (alphabetically) by the ones you follow, then a different section with unfollowed artists. I have an older version of Spotify (1.0.73) on a laptop and it allows you to ...

Visitor

This seems to have been removed after a certain version. Artists are now filtered (alphabetically) by the ones you follow, then a different section with unfollowed artists. I have an older version of...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Local Files won´t play in my phone/tablet

I have some music in my laptop, which I now added to my playlists in Spotify by enabling the Local Files function. In my laptop they play normally, but when I try to listen to them in another device, the songs appear unavailable. PlanPremium DeviceiP...

Visitor

I have some music in my laptop, which I now added to my playlists in Spotify by enabling the Local Files function. In my laptop they play normally, but when I try to listen to them in another device,...

user-removed

Not applicable

612 Views

2 replies

2 likes

  • 612 Views
  • 2 replies
  • 2 likes

Superuser Contribution I can't delete a folder.

I made a folder and now, no matter how many times I try to delete it, it won't go away.

Visitor

I made a folder and now, no matter how many times I try to delete it, it won't go away.

Elena

Moderator

1580 Views

2 replies

0 likes

  • 1580 Views
  • 2 replies
  • 0 likes

Import your music - feature does not work

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid v10 My Question:I've asked this before and gotten no answers. I also cannot find the answer anywhere online. Basically, in the app (on your mobile) there's a feature labelled,...

Music Fan

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android v10   My Question: I've asked this before and gotten no answers. I also cannot find the answer anywher...

ArmourDyldo

Music Fan

1572 Views

2 replies

0 likes

import
local
local music
Music
Playlists
  • 1572 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist kicking itself all the way to the start off Shuffle.

PlanPremiumCountry : USA DeviceAcer Aspire LaptopOperating SystemWindows 10 My Question or IssueI'll be listening to music way down my Liked Songs playlist, and it will kick itself all the way to the top of my Liked Songs playlist, which is a little ...

Casual Listener

Plan Premium Country : USA   Device Acer Aspire Laptop Operating System Windows 10   My Question or Issue I'll be listening to music way down my Liked Songs playlist, and it wil...

Xenia

Moderator

472 Views

2 replies

1 likes

  • 472 Views
  • 2 replies
  • 1 likes

Moving playlists when switching account type

PlanPremium - Premium FamilyCountryUnited StatesDeviceiPhoneOperating SystemiOS 13 My Question or IssueI want to switch to the Premium family plan and there are playlists from other family members on my account. Can those be moved to the account of t...

Visitor

Plan Premium - Premium Family Country United States Device iPhone Operating System iOS 13   My Question or Issue I want to switch to the Premium family plan and there are playlists fro...

user-removed

Not applicable

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
  • 1 likes