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Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

skip8

Newbie

258313 Views

133 replies

64 likes

  • 258313 Views
  • 133 replies
  • 64 likes

Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

MadLuffy

Newbie

166563 Views

87 replies

8 likes

  • 166563 Views
  • 87 replies
  • 8 likes

Superuser Contribution Local Files & missing folders

PlanPremiumCountryUKDeviceLenovo AIO700 Desktop PCOperating SystemWindows 10 My Question or IssueI have my music collection on a HDD disk attached by USB to PC. Using the Spotify desktop app, I have the external HDD mapped to local files - working fi...

Casual Listener

Plan Premium Country UK Device Lenovo AIO700 Desktop PC Operating System Windows 10   My Question or Issue I have my music collection on a HDD disk attached by USB to PC. Using the Spo...

roghar55

Casual Listener

1095 Views

2 replies

0 likes

  • 1095 Views
  • 2 replies
  • 0 likes

Superuser Contribution deleting album from favourite albums does not delete all songs from favourite songs

i have an issue with the favourites... i opened another discussion, maybe i am using spotify the wrong way... idk to this topic:i have downloaded audio books > these appear now at my favourite albums and my favourite songs (both of which i dont like ...

Casual Listener

i have an issue with the favourites... i opened another discussion, maybe i am using spotify the wrong way... idk   to this topic: i have downloaded audio books > these appear now at my fa...

Mario

Spotify Legend

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unplayable song

Hi,I wonder why I saw gray song at the song I was looking for. It was strange because I already log out then log in again but it still can't be played. I don't know what's happened but I hope you can fix it fast because I already pay monthly for it. ...

Newbie

Hi, I wonder why I saw gray song at the song I was looking for. It was strange because I already log out then log in again but it still can't be played. I don't know what's happened but I hope you c...

Ivan

Spotify Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

random blank playlists

PlanPremiumCountryUSADeviceiPhone 11 proOperating SystemiOS 13 My Question or Issuewhen i add songs into playlists, there’s a whole list of random blank saved playlists and i can’t add to them or see them   

Casual Listener

Plan Premium Country USA Device iPhone 11 pro Operating System iOS 13   My Question or Issue when i add songs into playlists, there’s a whole list of random blank saved playlists and i...

kathyn

Casual Listener

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Superuser Contribution unavailable musics

PlanPremiumCountryUS-Germany-UK-CLDevicePC-MobileOperating SystemWindows 8.1-Windows 10-Android 9 My Question or Issuemany musics are not available in spotify premium , they are grey and we can`t play them . i see one day many musics are missed from ...

Casual Listener

  Plan Premium Country US-Germany-UK-CL Device PC-Mobile Operating System Windows 8.1-Windows 10-Android 9   My Question or Issue many musics are not available in spotify premium...

MoonGlaive

Casual Listener

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artists dissapear from my library, can't filter by downloaded songs

PlanPremiumCountryArgentinaDevice(Redmi Note 8, HP Notebook)Operating System(MIUI 11, Windows 10) My Question or IssueA few weeks back I discovered that when I go into the library, artists section only a few of them show up, and I just gives me the o...

Casual Listener

Plan Premium Country Argentina Device (Redmi Note 8, HP Notebook) Operating System (MIUI 11, Windows 10)   My Question or Issue A few weeks back I discovered that when I go into the li...

Infinible

Casual Listener

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

Superuser Contribution I unfollowed a secret playlist, why is it that I can still see it on my feed?

I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see it every time I update it? Because that is the case ...

Visitor

I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see i...

Mario

Spotify Legend

1524 Views

1 replies

0 likes

  • 1524 Views
  • 1 replies
  • 0 likes

Solved!! I can't add more songs to my library nor I can't remove

 PlanPremiumCountryMexicoDeviceSamsung Galaxy A20Operating SystemI don't know My Question or IssueI don't know if I'm the first one reporting this but ever since last week I had this issue where the app won't let me add more songs to my library becau...

Casual Listener

  Plan Premium Country Mexico Device Samsung Galaxy A20 Operating System I don't know    My Question or Issue I don't know if I'm the first one reporting this but ever since last...

SoundShots

Composer

3023 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't play downloaded songs.

I have songs from bandcamp. They are on my phone. Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored on the same device the app is installed on. So I jumped through...

Casual Listener

I have songs from bandcamp.  They are on my phone.  Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored ...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Lyrics

PlanPremiumCountryMexico DeviceSamsung galaxy note 8Operating SystemAndroid 9.0 My Question or IssueIt's a problem, when I put the Lyrics in full screen, I look at them for a few seconds and when I look at the real world I have vision problems, if th...

Newbie

Plan Premium Country Mexico    Device Samsung galaxy note 8 Operating System Android 9.0   My Question or Issue It's a problem, when I put the Lyrics in full screen, I look ...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Não consigo escutar todas as músicas da minha playlist, a fila desaparece com o tempo!

PlanoPremiumPaísBrasilDispositivoXiaomi Redmi Note 8 PROSistema operacionalAndroid 10 Minha pergunta ou problemaTenho um playlist com mais de 1000 músicas, mas não consigo ouvir nem metade delas. Coloco a playlist para iniciar em modo aleatório, mas ...

Casual Listener

Plano Premium País Brasil Dispositivo Xiaomi Redmi Note 8 PRO Sistema operacional Android 10   Minha pergunta ou problema Tenho um playlist com mais de 1000 músicas, mas não consigo ou...

LukeDC

Casual Listener

6122 Views

2 replies

1 likes

  • 6122 Views
  • 2 replies
  • 1 likes

Superuser Contribution Favorite Songs

PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 9, Windows 10) My Question or IssueThe favorite songs on my smartphone have disappeared a few days ago. They are all still there on my computer. Even deleting and then downloading di...

Visitor

Plan Premium Country Germany Device (Huawei P10) Operating System (Android 9, Windows 10)   My Question or Issue The favorite songs on my smartphone have disappeared a few days ag...

Ivan

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Last played artists feature not working

My Question or IssueThis issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for everyone.’, keep up to date, refresh etc for it to work. The la...

Newbie

My Question or Issue This issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for every...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

all my liked songs/albums and followed artists disappeared

after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty

Casual Listener

after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty  

user-removed

Not applicable

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Artists tab doesnt work

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFigured out the issue.

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Figured...

Infinible

Casual Listener

524 Views

2 replies

1 likes

  • 524 Views
  • 2 replies
  • 1 likes

Unknown Songs/Artists showing up in recently played

PlanPremiumDeviceiPhone 6Operating SystemiOS 12.4.4 There have been unknown songs, artists, and playlists being added to my recently played list. I checked to see what devices were signed into my account and it only showed my iPhone. There were also ...

Casual Listener

Plan Premium Device iPhone 6 Operating System iOS 12.4.4   There have been unknown songs, artists, and playlists being added to my recently played list. I checked to see what devices were...

OneByBoo

Roadie

4095 Views

7 replies

0 likes

  • 4095 Views
  • 7 replies
  • 0 likes

Algorithm affected by removing like

Am I disrupting the algorithm by de-selecting the "like" from songs that I like? 1. I use the "Liked Songs" folder as a temporary storage place for freshly discovered music that i like.2. Then i go through the liked folder later on and save each song...

Casual Listener

Am I disrupting the algorithm by de-selecting the "like" from songs that I like?   1. I use the "Liked Songs" folder as a temporary storage place for freshly discovered music that i like. 2. ...

OneByBoo

Roadie

2530 Views

1 replies

0 likes

algorithm
Liked Songs Playlist
  • 2530 Views
  • 1 replies
  • 0 likes

Why do songs I've hidden in an album still show up in the liked list?

Plan - PremiumCountry - CanadaDevice - (iPhone Operating System - (iOS 13) My Question or IssueSo I"ll usually like/download a whole album and then if I don't like a song, I just hide it. It remains hidden in the album view...so if I play the album i...

Visitor

Plan - Premium Country - Canada Device - (iPhone 😎 Operating System - (iOS 13)   My Question or Issue So I"ll usually like/download a whole album and then if I don't like a song, I just...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Cover size of songs and albums

PlanPremiumDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueThere seems to be a problem with the cover whenever you go offline but once you’re connected to wifi or restart the app it seems to fix itself. There are other people experienci...

Regular

Plan Premium Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue There seems to be a problem with the cover whenever you go offline but once you’re connected to wifi or r...

svne

Regular

928 Views

3 replies

0 likes

covers
Ongoing problem
  • 928 Views
  • 3 replies
  • 0 likes

Playlists not showing on recover playlists

PlanPremium CountryAustralia DeviceMac My Question or IssueI tried to recover my playlists but only 1 of them showed out of like 20-ish. I tried refreshing but it didn't work. I tried it yesterday and all my playlists showed but now they're all gone.

Newbie

Plan Premium   Country Australia   Device Mac   My Question or Issue I tried to recover my playlists but only 1 of them showed out of like 20-ish. I tried refreshing but it d...

idjolie

Regular

1592 Views

2 replies

1 likes

Account
  • 1592 Views
  • 2 replies
  • 1 likes