Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Casual Listener
552555 Views
79 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
288446 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
203974 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
PlanPremiumCountryUSADeviceSamsung 10, DesktopOperating SystemAndroid Windows 10 My Question or IssueI can no longer add songs to any of my playlist. I have uninstalled and reinstalled the app without any luck. I find a song, click the 3 dots and whe...
Plan Premium Country USA Device Samsung 10, Desktop Operating System Android Windows 10 My Question or Issue I can no longer add songs to any of my playlist. I have uninstalled and r...
Spotify Legend
1006 Views
1 replies
0 likes
I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
Spotify Legend
461 Views
1 replies
0 likes
I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. I've tried logging on and off but all the playlists...
I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. ...
Music Fan
1074 Views
6 replies
0 likes
PremiumRussia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.
Premium Russia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.
Visitor
758 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify deleted my favourite songs playlist. I tried it to recover rhe playlist but thats not...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Composer
950 Views
1 replies
0 likes
(On the Spotify App for iPhone)When I go through my library and go to artist's pages, I'm brought to a screen that only displays the songs I've liked from an artist. (I know there's an extra step to view the full library, but I can't find any way in ...
(On the Spotify App for iPhone) When I go through my library and go to artist's pages, I'm brought to a screen that only displays the songs I've liked from an artist. (I know there's an extra step t...
Community Legend
1253 Views
1 replies
0 likes
PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueEvery time when I want to listen my liked music - I see "Your liked songs will appear here" and button "go to browse", but it's only problem on PC - on my Iphone I can li...
Plan Premium Country Ukraine Device PC Operating System Windows 10 My Question or Issue Every time when I want to listen my liked music - I see "Your liked songs will appear ...
Casual Listener
835 Views
2 replies
0 likes
Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.
Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.
Visitor
1648 Views
4 replies
0 likes
Plan: FamilyDevices: Desktop + Android My Question or Issue: I've tried looking this up, but I can't find anything about it. Spotify's own playlists are bugging for me. I like to listen to them according to their custom order, from first to last song...
Plan: Family Devices: Desktop + Android My Question or Issue: I've tried looking this up, but I can't find anything about it. Spotify's own playlists are bugging for ...
Casual Listener
614 Views
2 replies
0 likes
I have just installed spotify on my new computer. When I logged on, all my favourite albums have gone. They're still on my phone.Is there a way to restore them to my computer?
I have just installed spotify on my new computer. When I logged on, all my favourite albums have gone. They're still on my phone. Is there a way to restore them to my computer?
Spotify Star
1411 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 6s My Question or Issue I installed the most recent update on Spotify the other day and I looked today and my liked folder and all 1300 songs are gone. I liked one and it says when I go to the artist that I...
Plan Premium Country United States Device iPhone 6s My Question or Issue I installed the most recent update on Spotify the other day and I looked today and my liked fol...
Composer
457 Views
1 replies
0 likes
I put some local files onto a playlist using my computer. However, when I open up my iPhone to play them, they won’t show up. I have tried everything from connecting my phone to computer, downloading the playlists, and trying to sync my devices. My c...
I put some local files onto a playlist using my computer. However, when I open up my iPhone to play them, they won’t show up. I have tried everything from connecting my phone to compute...
Spotify Legend
1032 Views
1 replies
0 likes
PlanFreeCountryUkraineDevice(PC)Operating System(Windows 10) My Question or IssueAfter I installed the client and activated it from Ukraine, I lost absolutely all my listened and favorite tracks. All sections are empty, except the recommended albums....
Plan Free Country Ukraine Device (PC) Operating System (Windows 10) My Question or Issue After I installed the client and activated it from Ukraine, I lost absolutely all my listened...
Spotify Legend
437 Views
1 replies
0 likes
Здравствуйте! Просьба добавить уведомления для смартфонов,этой функции не хватает,когда подписан на множество исполнителей!
Здравствуйте! Просьба добавить уведомления для смартфонов,этой функции не хватает,когда подписан на множество исполнителей!
Casual Listener
835 Views
2 replies
2 likes
I have about 1900 songs downloaded and plenty of storage space available on my phone. However, when I try to save more music, it gives me that "Epic collection" message and won't let me download any more music. Isn't the download limit supposed to be...
I have about 1900 songs downloaded and plenty of storage space available on my phone. However, when I try to save more music, it gives me that "Epic collection" message and won't let me download any ...
Music Fan
847 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
898 Views
1 replies
1 likes
PlanPremiumCountryPhilippines Device: iPhone XR(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: IOS10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I updated Spotify yesterday and now all of my liked songs have di...
Plan Premium Country Philippines Device: iPhone XR (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: IOS10 (iOS 10, Android Oreo, Windows 10,etc.) ...
Community Legend
1350 Views
1 replies
0 likes
After the automatic update, all the tracks from My Library on the PC are gone about 2 weeks ago. At the time everything works on my iPhone and Web Player.PlanPremiumCountryUSAOperating SystemWindows 10Can anyone help me with this problem?
After the automatic update, all the tracks from My Library on the PC are gone about 2 weeks ago. At the time everything works on my iPhone and Web Player. Plan Premium Country USA Operating Syst...
Community Legend
529 Views
1 replies
0 likes
I've ordered my playlists into folders using the web app. However, when I access My Library on my mobile phone (Android Spotify App) the order is all messed up. Playlists ending up in different folders, and folders that are within the wrong folders. ...
I've ordered my playlists into folders using the web app. However, when I access My Library on my mobile phone (Android Spotify App) the order is all messed up. Playlists ending up in different folde...
471 Views
0 replies
1 likes
the new two songs released by J-Cole wont download or play not on windows or iphone. tries the 'notepad' solution from 2018- didnt work.the rest of the songs play good , no problems at all. adding one photo from mobile (iphone) please help me fix it....
the new two songs released by J-Cole wont download or play not on windows or iphone. tries the 'notepad' solution from 2018- didnt work. the rest of the songs play good , no problems at all. ...
Spotify Legend
5446 Views
13 replies
8 likes
