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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299852 Views

96 replies

90 likes

  • 299852 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163846 Views

235 replies

44 likes

  • 163846 Views
  • 235 replies
  • 44 likes

Solved!! PREMIUM USER Android wants to merge 2 of its playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Daily Podcast" isn't updating, why?

PlanPremiumCountryUnited KingdomOperating SystemAndroidMy Question or IssueI've been enjoying the regular changes to "Daily Podcast" playlist, what with played episodes swapped out for unplayed ones. But for the past week nothing has been changed, I ...

Newbie

  Plan Premium Country United Kingdom Operating System Android My Question or Issue I've been enjoying the regular changes to "Daily Podcast" playlist, what with played episodes swapped ...

Katerina

Spotify Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Interface gets worse with each update

Since a couple years ago the Spotify interface has been getting worse and worse with each update, right now it is at a point were it is unbearable. To start off, why are the three recommended options when you open the app usually Recently played, Jum...

Newbie

Since a couple years ago the Spotify interface has been getting worse and worse with each update, right now it is at a point were it is unbearable. To start off, why are the three recommended options...

1074 Views

0 replies

5 likes

  • 1074 Views
  • 0 replies
  • 5 likes

[Android][Your Library] Play all songs

On android I used to be able to under library click songs and shuffle all. This feature has been removed.Please bring it back, having to add individual songs to playlists is a complete waste of my time.

Newbie

On android I used to be able to under library click songs and shuffle all. This feature has been removed. Please bring it back, having to add individual songs to playlists is a complete waste of my ...

784 Views

0 replies

2 likes

Android
Your Library
  • 784 Views
  • 0 replies
  • 2 likes

Waiting on Download and Incorrect Number of Songs in Liked Songs

PlanPremiumCountryUSDeviceiPhone 8Operating SystemIOS 13.3.1 On my phone, the number of songs in my "Liked Songs" is incorrect. It shows 1,000 total songs, but when downloading songs on both my phone and Mac, it shows 993 songs. How can I change it t...

Newbie

Plan Premium Country US Device iPhone 8 Operating System IOS 13.3.1   On my phone, the number of songs in my "Liked Songs" is incorrect. It shows 1,000 total songs, but when downloading...

535 Views

0 replies

2 likes

liked songs
Waiting on Download
  • 535 Views
  • 0 replies
  • 2 likes

I think someone has access to my account

My spotify account has been showing history to songs I never listened to, mostly foreign Hispanic music, and when I want to use spotify it is often interrupted by the same kind of music. What is going on? How do I get them out of my account?

Newbie

My spotify account has been showing history to songs I never listened to, mostly foreign Hispanic music, and when I want to use spotify it is often interrupted by the same kind of music. What is goin...

AdamDamon

Spotify Star

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover Weekly Stuck

Plan - Premium Family PlanCountry - USDevice - Windows PC My Question or IssueMy Discover Weekly hasn't changed in over a month. It's filled with Christmas music, which made sense back in December when that was the genre I was listening to. Since the...

Regular

Plan - Premium Family Plan Country - US Device - Windows PC   My Question or Issue My Discover Weekly hasn't changed in over a month. It's filled with Christmas music, which made sense...

piratejabez

Newbie

4452 Views

21 replies

8 likes

  • 4452 Views
  • 21 replies
  • 8 likes

Superuser Contribution Maximum artists in library

PlanPremiumCountryChileDeviceSamsung Galaxy 9Operating System Android My Question or Issue Is there a limit for the number of artists in the library? I added some more recently, and afterwards I found some of my older artists were missing.

Visitor

Plan Premium Country Chile Device Samsung Galaxy 9 Operating System  Android   My Question or Issue  Is there a limit for the number of artists in the library? I added some m...

Mario

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth and speaker problem (even though they are connected)

PlanPremiumCountryGermanyDeviceSamsung Galaxy 7Operating SystemAndroid My Question or Issue:Hello dear Spotify Community, I have a problem with my speaker. The device can be paired perfectly with my cell phone via Bluetooth but now when I play Muisk ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy 7 Operating System Android   My Question or Issue: Hello dear Spotify Community, I have a problem with my speaker. The device can be ...

Xenia

Moderator

4663 Views

5 replies

0 likes

  • 4663 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution How to reset songs that I like

PlanPremiumCountryItaly Device Samsung Galaxy S10Operating System Android My Question or IssueI would like to delete all the songs that are in the playlist: Songs you like; It's possible to do it? I have over 900 of them and I don't want to eliminate...

Casual Listener

Plan Premium Country Italy  Device  Samsung Galaxy S10 Operating System  Android    My Question or Issue I would like to delete all the songs that are in the playli...

Spuddys

Visitor

36553 Views

13 replies

0 likes

  • 36553 Views
  • 13 replies
  • 0 likes

Podcast

None of the below PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Garmin vivoactiv 3 music My Question or Issue NRK podcast's dont appear on the Garmin watch. Have tryed different podcast from them but non of the are showing up.

Visitor

None of the below  Plan Premium Country Norway Device Samsung Galaxy 9 Garmin vivoactiv 3 music   My Question or Issue   NRK podcast's dont appear on the Garmin watch. Have ...

16089 Views

0 replies

1 likes

  • 16089 Views
  • 0 replies
  • 1 likes

Superuser Contribution Suggested songs not showing up

PlanFreeCountryUSAMy Question or IssueSuggested songs wont appear anymore, before i could just go to my playlist and go to add songs and there would be a massive list of suggested songs that would change every so often so i would always be able to ex...

Casual Listener

Plan Free Country USA My Question or Issue Suggested songs wont appear anymore, before i could just go to my playlist and go to add songs and there would be a massive list of suggested songs tha...

Elena

Moderator

4090 Views

8 replies

0 likes

  • 4090 Views
  • 8 replies
  • 0 likes

Superuser Contribution History bearbeiten?

PlanPremiumCountryGermanyDevice(Huawai p30 pro)Operating System(emui 10) My Question or IssueNachdem mein Konto gehackt wurde habe ich es mir jetzt zurück geholt und Stunden damit verbracht die fremde Musik ais meinen Playlisten und aus der Folgen-Li...

Casual Listener

Plan Premium Country Germany Device (Huawai p30 pro) Operating System (emui 10)   My Question or Issue Nachdem mein Konto gehackt wurde habe ich es mir jetzt zurück geholt und Stunden ...

Xenia

Moderator

1187 Views

4 replies

1 likes

  • 1187 Views
  • 4 replies
  • 1 likes

Superuser Contribution Your Daily Drive not appearing anymore.

PlanPremiumCountryUnited StatesDevice(iPhone 11 Pro Max, Desktop, Dell G7 Laptop)Operating System(Windows 10, iOS 13.3) My Question or IssueEvery time I access Spotify on any of my devices, Your Daily Drive no longer appears. Even when I click on it ...

Visitor

Plan Premium Country United States Device (iPhone 11 Pro Max, Desktop, Dell G7 Laptop) Operating System (Windows 10, iOS 13.3)   My Question or Issue Every time I access Spotify on any...

Jeremy

Spotify Legend

2612 Views

5 replies

10 likes

  • 2612 Views
  • 5 replies
  • 10 likes

Solved!!Superuser Contribution Order of Playlists do not match on all devices

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13, Mac OS, Windows 10 My Question or IssueWhen I rearrange the order of playlists on my computer it shows a completely different order on my phone. Not the order of songs, but the actual order o...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 13, Mac OS, Windows 10   My Question or Issue When I rearrange the order of playlists on my computer it shows a completely...

JJmezzy

Newbie

9387 Views

12 replies

0 likes

  • 9387 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Suggestion: Artists notifications for users

Hello everyone, as a music lover and as user of spotify i would like to have a special and separated notifications section on the app for certain actions realized by the artists that i follow, like new songs, new albums, concerts nearby, etc. Because...

Visitor

Hello everyone, as a music lover and as user of spotify i would like to have a special and separated notifications section on the app for certain actions realized by the artists that i follow, like n...

Mario

Spotify Legend

1176 Views

2 replies

0 likes

Artist Explorer
Notifications
suggestions
  • 1176 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify não mostra músicas que eu ouço na tela inicial.

PlanPremiumCountryBrasilDevice(Redmi 7A e um Notebook HP)Operating System(Android e Win 7) My Question or IssueO meu spotify do meu celular não mostra os artistas, músicas, playlists, ou albuns que eu ouço!No meu computador aparece, mas no celular ap...

Visitor

Plan Premium Country Brasil Device (Redmi 7A e um Notebook HP) Operating System (Android e Win 7)   My Question or Issue O meu spotify do meu celular não mostra os artistas, músicas, p...

Xenia

Moderator

1832 Views

1 replies

0 likes

  • 1832 Views
  • 1 replies
  • 0 likes

Why are certain songs unavailable in the US?

PlanFree/PremiumCountryUSADevice(iPhone 8 Plus)Operating System(Windows 10) My Question or IssueWhy are songs such as Hang With Me - Avicii's Exclusive Club Mix unavailable? I can see it in the remixed album but it says it is unavailable? Thanks.

Casual Listener

  Plan Free/Premium Country USA Device (iPhone 8 Plus) Operating System (Windows 10)   My Question or Issue Why are songs such as Hang With Me - Avicii's Exclusive Club Mix unava...

AdamDamon

Spotify Star

1231 Views

1 replies

0 likes

  • 1231 Views
  • 1 replies
  • 0 likes

Songs getting added to my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So alright. I've been having a issue for some time now that I find really irritating. So eve...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

randerson938

Casual Listener

562 Views

2 replies

1 likes

bugs
Playlists
  • 562 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can’t listen at downloaded music

PlanPremiumCountryMexico Device(iPhone Operating System(iOS 10)My Question or IssueI have a lot of music downloaded on many different playlist and I have never had problems until now. I can’t here at any of my music without connection although all of...

Visitor

Plan Premium Country Mexico  Device (iPhone 😎 Operating System (iOS 10) My Question or Issue I have a lot of music downloaded on many different playlist and I have never had problems u...

Mario

Spotify Legend

1494 Views

1 replies

0 likes

  • 1494 Views
  • 1 replies
  • 0 likes