Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanFreeCountryPhilippinesDeviceiPhone SEOperating SystemiOS 13.3 My Question or Issuei haven’t opened my spotify app since last november. i heard about the decade highlights or the yearly spotify wrapped so i tried opening the app but i cant see my ...
Plan Free Country Philippines Device iPhone SE Operating System iOS 13.3 My Question or Issue i haven’t opened my spotify app since last november. i heard about the decade highlights...
Community Legend
5188 Views
1 replies
0 likes
Hi,I've noticed that some artist doesn't have any cover picture for their "This Is" playlist and i'm asking myself if this may be possible to add some to the missing ones at least for the biggest trending artists (for the linked picture, this is the ...
Hi, I've noticed that some artist doesn't have any cover picture for their "This Is" playlist and i'm asking myself if this may be possible to add some to the missing ones at least for the biggest t...
Roadie
2849 Views
3 replies
1 likes
Premium US All Devices, iOS, Mac Desktop, Roku, AppleTV So after the big library interface UX update last year, I'm still recovering from the utter obliteration of my library's organization from that changeover. I'm still incredibly upset by it, and ...
Premium US All Devices, iOS, Mac Desktop, Roku, AppleTV So after the big library interface UX update last year, I'm still recovering from the utter obliteration of my l...
Music Fan
16794 Views
26 replies
33 likes
Hey folks,for me it would be awesome if there would be a button to highlight or mark songs within a playlist. I have playlists for genres and everything else, but in each playlist there are some songs i like even more than others. With a feature like...
Hey folks, for me it would be awesome if there would be a button to highlight or mark songs within a playlist. I have playlists for genres and everything else, but in each playlist there are some so...
Roadie
628 Views
1 replies
0 likes
Hi, I'm trying to copy a friend's playlist and add it to MY playlist without having to add the songs one by one... there are 701 songs so you know..He wants to delete his playlists and account. I know it was possible before to copy all songs and past...
Hi, I'm trying to copy a friend's playlist and add it to MY playlist without having to add the songs one by one... there are 701 songs so you know..He wants to delete his playlists and account. I kno...
Spotify Legend
10405 Views
3 replies
0 likes
So recently, I've been attempting to find a song by everybody's favourite country artist, Marty Robbins. Ain't I Right. Despite numerous checks of his artist home page along with playlists I was unable to find the song on mobile. Alas,Quick search on...
So recently, I've been attempting to find a song by everybody's favourite country artist, Marty Robbins. Ain't I Right. Despite numerous checks of his artist home page along with playlists I was unab...
Not applicable
644 Views
2 replies
0 likes
Six years the 1% have been complaining. Six years without a decent response. Six years of false advertising. Six years of using playlists instead of YourLibrary. Six years of paying 10 euros per month. If getting really tired of being treated as disp...
Six years the 1% have been complaining. Six years without a decent response. Six years of false advertising. Six years of using playlists instead of YourLibrary. Six years of paying 10 euros per m...
311 Views
0 replies
1 likes
Thank you Spotify, I’ve waited years for this.
Thank you Spotify, I’ve waited years for this.
Casual Listener
373 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceHuawei P30 proOperating SystemAndroid 9My Question or IssuesWhen I play a song and expand the player it freezes and blackout the app. The music continues playing for some time and then stops if it doesn't stop I have to ...
Plan Premium Country Mexico Device Huawei P30 pro Operating System Android 9 My Question or Issues When I play a song and expand the player it freezes and blackout the app. The music continu...
Roadie
1221 Views
1 replies
0 likes
Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer. example:My Daily Drive starts with a News Podcast (P...
Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer.&n...
Newbie
18512 Views
3 replies
64 likes
Plan PremiumFree/PremiumCountry USA Device iPhone 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have The Crystals "He's a Rebel" on a playlist. When I listened...
Plan Premium Free/Premium Country USA Device iPhone 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS10 (iOS 10, Android Oreo, Windows 10,etc.) &n...
317 Views
0 replies
0 likes
Edit: the error has somehow resolved itself after i left it alone for a week. lol idk... Hi.On the webplayer, when i try to open a certain playlist of 200 songs, it displays the message "an error has occurred, try reloading the page." The message won...
Edit: the error has somehow resolved itself after i left it alone for a week. lol idk... Hi. On the webplayer, when i try to open a certain playlist of 200 songs, it displays the message "a...
Spotify Legend
1162 Views
3 replies
1 likes
Nessuna delle informazioni seguenti è richiesta. Tuttavia, più fornisci, più facile sarà per noi cercare di aiutare.PianoPremiumNazioneItaliaDispositivoXiaomi redmi note 7Sistema operativoAndroid 9 La mia domanda o problemaI'm Italian, I don't speak ...
Nessuna delle informazioni seguenti è richiesta. Tuttavia, più fornisci, più facile sarà per noi cercare di aiutare. Piano Premium Nazione Italia Dispositivo Xiaomi redmi note 7 Sistema opera...
Roadie
338 Views
1 replies
0 likes
My Question or IssueIs there a better way to organise my playlists other than that which I see? On desktop, there is a tiny section on the left hand side which seems really limited and awkward to move my playlist/folders. On iPhone, there appears to ...
My Question or Issue Is there a better way to organise my playlists other than that which I see? On desktop, there is a tiny section on the left hand side which seems really limited a...
Spotify Legend
412 Views
1 replies
0 likes
I had a folder of 5 playlists that were all deleted and are no longer in my library. I tried to recover them and they're not listed under the recover playlist page. I really like those playlists and want to know how to get them back.
I had a folder of 5 playlists that were all deleted and are no longer in my library. I tried to recover them and they're not listed under the recover playlist page. I really like those playlists and ...
Roadie
718 Views
1 replies
0 likes
It's thrash metal, not trash metal.
It's thrash metal, not trash metal.
Casual Listener
445 Views
2 replies
0 likes
PlanFreeCountry DevicePCOperating SystemWin10 My Question or IssueI haven't used Spotify in a while and I can't find a way to add new music to an existing playlist. I did "heart" the album but that just puts it into my library.
Plan Free Country Device PC Operating System Win10 My Question or Issue I haven't used Spotify in a while and I can't find a way to add new music to an existing playlist. I di...
Casual Listener
737 Views
2 replies
0 likes
I will start saying that for some reason i can't post this in the "ideas" section! I have a premium plan and this annoys me and i can't be the only one, so if any of you could post this for me or make this reach to anyone who cares, would be apprecia...
I will start saying that for some reason i can't post this in the "ideas" section! I have a premium plan and this annoys me and i can't be the only one, so if any of you could post this for ...
633 Views
0 replies
1 likes
Dear Spotify team, since yesterday, the In Flames albums Clayman and Colony are no more available.Is this a temporary issue or are they abandoned permanently? BR
Dear Spotify team, since yesterday, the In Flames albums Clayman and Colony are no more available. Is this a temporary issue or are they abandoned permanently? BR
Casual Listener
2379 Views
6 replies
6 likes
Will local files be added to Spotify wrapped or Friend listening activity anytime soon? I think that feature would be great and is definitely wanted among the spotify community!
Will local files be added to Spotify wrapped or Friend listening activity anytime soon? I think that feature would be great and is definitely wanted among the spotify community!
Spotify Legend
1977 Views
1 replies
4 likes
