Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryCanadaDeviceiPhone Xs Max and Windows 10 PC My Question or IssueI liked a lot of songs on the Windows 10 app, and none show up as Liked on my iPhone app. I have tried signing out of Spotify on my phone, and I even connected the devi...
Plan Premium Country Canada Device iPhone Xs Max and Windows 10 PC My Question or Issue I liked a lot of songs on the Windows 10 app, and none show up as Liked on my iPhone app. I have...
Spotify Legend
43708 Views
44 replies
20 likes
PlanPremiumCountryBrazilDeviceiPhone 8Operating SystemiOS I’ve been trying to watch vertical music videos for ages but I just can’t. When they were first released I could, but only for a couple weeks, then they disappear. I’ve searched this online bu...
Plan Premium Country Brazil Device iPhone 8 Operating System iOS I’ve been trying to watch vertical music videos for ages but I just can’t. When they were first released I cou...
665 Views
0 replies
0 likes
Hello, I do live in the UK and I am on Spotify for nearly 9 Years. From my nearly 1800 songs "Liked" there are now just over 1400 left. Even with my newest "Discover Weekly" one song disappeared after 5 days. They are greyed out or just a black line....
Hello, I do live in the UK and I am on Spotify for nearly 9 Years. From my nearly 1800 songs "Liked" there are now just over 1400 left. Even with my newest "Discover Weekly" one song disapp...
300 Views
0 replies
0 likes
PremiumCanadaDesktop App(Windows 10) I listen to albums from the artist page. After i complete an album i "like" the songs that i want in my "liked songs" library and i "like" the album so i know that I've listened to it.Occasionally, I'll be on an a...
Premium Canada Desktop App (Windows 10) I listen to albums from the artist page. After i complete an album i "like" the songs that i want in my "liked songs" library and i "like" the albu...
Moderator
759 Views
2 replies
0 likes
Device Samsung S10e, DesktopOperating SystemAndroid, WindowsMy Question or IssueI have sorted ny playlists in multiple folders and also use folders within folders. Within one folder A, I have 2 folders B and C with both some playlists and then some s...
Device Samsung S10e, Desktop Operating System Android, Windows My Question or Issue I have sorted ny playlists in multiple folders and also use folders within folders. Within one f...
Roadie
759 Views
2 replies
0 likes
I opened my Spotify iPhone app and saw that i was following about 20 playlists, all by the same user. I didn't follow these myself. I logged out of all devices and changed my password, both on facebook and on Spotify itself. I also unfollowed all of ...
I opened my Spotify iPhone app and saw that i was following about 20 playlists, all by the same user. I didn't follow these myself. I logged out of all devices and changed my password, both on facebo...
Community Legend
564 Views
1 replies
1 likes
PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) androidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is there away to retrieve missing playlist
Plan Free Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) android Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
Spotify Legend
560 Views
1 replies
0 likes
I love the new Your Daily Drive play list but I cannot tolerate Murdoch media, is there a way to permanently remove News.com.au from my playlist as a news source?Thankyou
I love the new Your Daily Drive play list but I cannot tolerate Murdoch media, is there a way to permanently remove News.com.au from my playlist as a news source? Thankyou
Casual Listener
8211 Views
16 replies
29 likes
Recently I switched my phones language to Japanese. Consequently, Spotify’s language changed, what includes the names of some artists that are written with a Japanese alphabet. The problem is: I switched back the phone’s language to English but the a...
Recently I switched my phones language to Japanese. Consequently, Spotify’s language changed, what includes the names of some artists that are written with a Japanese alphabet. The problem is: I swit...
Spotify Legend
1480 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDevice(Macbook Pro late 2018)Operating System(MACOSX Catalina) My Question or IssueI just quit Spotify because the music selection just killed it for me. I played the Daily Mix (which is supposed to be built on my taste)...
Plan Premium Country South Africa Device (Macbook Pro late 2018) Operating System (MACOSX Catalina) My Question or Issue I just quit Spotify because the music selection just killed i...
Spotify Legend
385 Views
1 replies
0 likes
Hello I can no longer view the lists of my followed artists in Alphabetical Order?? this is extremely frustrating because I go to great effort to create a music library for myself..When I want to look up an album to listen to really quickly it is muc...
Hello I can no longer view the lists of my followed artists in Alphabetical Order?? this is extremely frustrating because I go to great effort to create a music library for myself....
Visitor
12948 Views
11 replies
4 likes
Hi i am just buy Spotify premium. I follow the top 50 chart and had downloaded it. I am wondering if the song has removed from chart is this song have avaivable to listen in playlist or i have to like it?
Hi i am just buy Spotify premium. I follow the top 50 chart and had downloaded it. I am wondering if the song has removed from chart is this song have avaivable to listen in playlist or i have to lik...
Spotify Legend
399 Views
1 replies
0 likes
I have Premium, and I'm using a Moto G6 (Android). My phone, computer and account are all registered and being used in the US.I have a bunch of local files on my phone that I imported to my phone using the funky, backwards WiFi sync method off my com...
I have Premium, and I'm using a Moto G6 (Android). My phone, computer and account are all registered and being used in the US. I have a bunch of local files on my phone that I imported to my phone u...
443 Views
0 replies
0 likes
PlanFamilyCountryItalyDeviceAndroid, windows pc, ...Operating SystemAndroid 10, windows 10 A friend shared a playlist. some of the songs are gray and can't be played. If I doble click on one of them a message (on windows pc) says "Spotify can't play ...
Plan Family Country Italy Device Android, windows pc, ... Operating System Android 10, windows 10 A friend shared a playlist. some of the songs are gray and can't be played. If I dobl...
Community Legend
1497 Views
3 replies
0 likes
PlanPremiumCountryNetherlands DeviceHP Pavilion Operating SystemWindows 10 My Question or IssueSo, recently I reached my maximum amount of liked songs (which is a whole other problem). I looked into my library and found out that i had some old local ...
Plan Premium Country Netherlands Device HP Pavilion Operating System Windows 10 My Question or Issue So, recently I reached my maximum amount of liked songs (which is...
Visitor
5121 Views
13 replies
4 likes
I've seen this happen a number of times: I liked songs from a certain artist's certain album, then later I visit the artist's page and under that album none of the songs are liked. My guess is that a number of things could have happened: Legal/record...
I've seen this happen a number of times: I liked songs from a certain artist's certain album, then later I visit the artist's page and under that album none of the songs are liked. My guess ...
Spotify Legend
1133 Views
1 replies
0 likes
Spotify PremiumBrasiliPhone 7 Plus Após as últimas atualizações, achei extremamente confuso de localizar minhas músicas. Isso porque, a maioria delas está inserida na playlist "Liked Songs", enquanto as demais estão numa espécie de "limbo", porque os...
Spotify Premium Brasil iPhone 7 Plus Após as últimas atualizações, achei extremamente confuso de localizar minhas músicas. Isso porque, a maioria delas está inserida na playlist "Liked Son...
Community Legend
1292 Views
1 replies
0 likes
I'm not sure if this is the right place but I had a question about saving playlists into my library. Is there anyway to do it all at once without having to do it one by one? I don't have access to a laptop and all topics I've bumped into have been an...
I'm not sure if this is the right place but I had a question about saving playlists into my library. Is there anyway to do it all at once without having to do it one by one? I don't have access to a ...
Spotify Legend
793 Views
3 replies
1 likes
PlanPremiumMéxicoandroid, escritorio Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums completos solo me permite agregar 1 o 2 canciones más, mi biblioteca aún no l...
Plan Premium México android, escritorio Desde hace unas semanas no puedo agregar más canciones a mi biblioteca, la app indica que he llegado al límite pero aún borrando albums com...
Moderator
10241 Views
12 replies
3 likes
PlanPremiumCountryFranceDeviceHuawei mate 10 proOperating SystemAndroid Oreo My Question or Issue Hello, since this morning, all my recorded titles have disappeared (around 300) and they have been replaced by other titles that i don't know (around 50...
Plan Premium Country France Device Huawei mate 10 pro Operating System Android Oreo My Question or Issue Hello, since this morning, all my recorded titles have disappear...
Spotify Legend
523 Views
1 replies
0 likes
