Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 183276 Views
  • 68 replies
  • 70 likes
  • 183276 Views
  • 68 replies
  • 70 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Regular
  • 56343 Views
  • 82 replies
  • 33 likes
  • 56343 Views
  • 82 replies
  • 33 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 141243 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 141243 Views
  • 63 replies
  • 48 likes

Solved!! Sort songs in playlist on Android

I use latest version of Spotify on Android 4.4. There is no way to sort the playlist by most recently added?

  • Regular
  • I use latest version of Spotify on Android 4.4. There is no way to sort the playlist by most recently added?
  • MoodWizard
  • Casual Listener
  • 8149 Views
  • 5 replies
  • 0 likes
  • 8149 Views
  • 5 replies
  • 0 likes

Superuser Contribution Duplicated songs and albums on library

PlanStudentCountryBrazilDeviceElephone A4 ProOperating SystemAndroid OreoMy Question or IssueI noticed that some song from several albums are duplicated in my library. I tried unsaving those albums and songs and re-saving them, but the problem persis...

  • Newbie
  • Plan Student Country Brazil Device Elephone A4 Pro Operating System Android Oreo My Question or Issue I noticed that some song from several albums are duplicated in my library. I tried unsav...
  • Peter
  • Spotify Legend
  • 1794 Views
  • 1 replies
  • 0 likes
  • 1794 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists pause when phone goes dark

PlanAT&T CountryUSA DeviceSamsung galaxy S8 My Question or IssueSo as title says. However, I have zeroed it in. It only pauses if the playlist is downloaded and the screen goes to black. Comes back on immediately if I bring the phone back to light. E...

  • Casual Listener
  •   Plan AT&T  Country USA  Device Samsung galaxy S8   My Question or Issue So as title says. However, I have zeroed it in. It only pauses if the playlist is downloaded...
  • Katerina
  • Spotify Legend
  • 1973 Views
  • 1 replies
  • 2 likes
  • 1973 Views
  • 1 replies
  • 2 likes

Can't see downloaded songs

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid 8.0 I noticed that you can see if you downloaded a specific song in a playlist. You can see a 'downloaded'-icon left to the song name. When I am opening the album, I can't see that icon. Ple...

  • Music Fan
  • Plan Premium Country Germany Device LG G6 Operating System Android 8.0   I noticed that you can see if you downloaded a specific song in a playlist. You can see a 'downloaded'-icon left...
  • Nicolaiaiai
  • Music Fan
  • 3901 Views
  • 11 replies
  • 1 likes
  • album
    Can't download
    show download
    single
  • 3901 Views
  • 11 replies
  • 1 likes

Superuser Contribution New Liked Playlist Doesn't Show Up on Android Auto

planPremiumCountryUSADeviceGalaxy S9+ (Android Auto)Operating SystemAndroid OMy Question or IssueNewly created liked songs playlist doesn't shownup in Android auto . This is needed for the ability to view songs easily .

  • Newbie
  • plan Premium Country USA Device Galaxy S9+ (Android Auto) Operating System Android O My Question or Issue Newly created liked songs playlist doesn't shownup in Android auto . This is needed ...
  • 3sby
  • Newbie
  • 6149 Views
  • 12 replies
  • 5 likes
  • Android
    android auto
  • 6149 Views
  • 12 replies
  • 5 likes

Solved!! Add an Entire Album to a Playlist

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 10QP1A.190711.019 My Question or IssueI installed the latest available Andoird for Pixel OS update a couple fo weeks ago, of course all of my apps updated around this time as well. So sometime...

Screenshot_20191001-185956.png
  • Regular
  • Plan Premium Country USA Device Pixel 2 Operating System Android 10 QP1A.190711.019   My Question or Issue I installed the latest available Andoird for Pixel OS update a couple fo wee...
  • Skinhinge
  • Regular
  • 2700 Views
  • 2 replies
  • 0 likes
  • 2700 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is there a hidden playlist that shows up when I hover in the side nav

Hello, I have a Spotify family plan and when I use it on my MacBook Pro (2019), there is a space in the middle where all my playlists show up. However, when I hover over that blank space, the name of the playlist shows up. How does this playlist show...

  • Casual Listener
  • Hello,   I have a Spotify family plan and when I use it on my MacBook Pro (2019), there is a space in the middle where all my playlists show up. However, when I hover over that blank space, th...
  • Katerina
  • Spotify Legend
  • 5675 Views
  • 7 replies
  • 0 likes
  • 5675 Views
  • 7 replies
  • 0 likes

Solved!! Spotify ads playing before/after podcasts with premium

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Pie (9.0.0) My Question or IssueThe other day when listening to a podcast, I was served targeted ads at the start and end of the podcast. I was able to determine that the ads wer...

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Pie (9.0.0)   My Question or Issue The other day when listening to a podcast, I was served target...
  • AndrewRobs01
  • Composer
  • 6012 Views
  • 8 replies
  • 0 likes
  • Android
    Podcasts
    Premium
  • 6012 Views
  • 8 replies
  • 0 likes

Superuser Contribution Podcasts No Longer in "Your Library"

Plan - Premium Country- USA Device- Pixel 3 Operating System- Android 9 Spotify Version- 8.5.23.686 My Question or Issue Podcasts used to be available in library, but a couple of months ago this feature disappeared. Will podcasts ever come back? I wa...

Screenshot_20190917-121228.png
  • Music Fan
  • Plan  - Premium   Country - USA   Device - Pixel 3   Operating System - Android 9   Spotify Version - 8.5.23.686   My Question or Issue   Podcasts ...
  • Petya
  • Community Legend
  • 2773 Views
  • 1 replies
  • 0 likes
  • 2773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists and podcasts option no longer available in your library

PlanPremiumCountry DeviceMotorola g7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently got a new phone and in the Your Library section there is no longer a podcast or playlist option. It looks like an older version...

  • Newbie
  • Plan Premium Country   Device Motorola g7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recently got a new phone and in the Your Library s...
  • Peter
  • Spotify Legend
  • 2406 Views
  • 1 replies
  • 0 likes
  • 2406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't find podcast recommendations

PlanPremiumCountrySingaporeDeviceSony Xperia XA1Operating SystemAndroid (Pie) My Question or IssueThis morning, on the Home tab of the Spotify app, there was a section for recommended podcasts based on my other listens. I found a podcast in there tha...

  • Newbie
  • Plan Premium Country Singapore Device Sony Xperia XA1 Operating System Android (Pie)   My Question or Issue This morning, on the Home tab of the Spotify app, there was a section for re...
  • Peter
  • Spotify Legend
  • 3134 Views
  • 1 replies
  • 0 likes
  • podcast
    recommendation
  • 3134 Views
  • 1 replies
  • 0 likes

Discover Weekly Upgrades

I want the option to be able to not include songs already played before, it's discover weekly not rediscover weekly . I love my discover weekly but I hate when it's a song I've played before even if it matches what I've listened to before

  • Visitor
  • I want the option to be able to not include songs already played before, it's discover weekly not rediscover weekly 😅. I love my discover weekly but I hate when it's a song I've played before even i...
  • 1939 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 1939 Views
  • 0 replies
  • 0 likes

[Android] Swipe down to search

Just a simple little gesture that brings down the search option when in a playlist.

  • Newbie
  • Just a simple little gesture that brings down the search option when in a playlist. 
  • Rene01
  • Community Legend
  • 2152 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 2152 Views
  • 1 replies
  • 0 likes