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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

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  • Moderator
  • Moderator
  • 乃卂乃ㄚ乇匚卄ㄖ0
  • Roadie
  • 7519 Views
  • 113 replies
  • 22 likes
  • 7519 Views
  • 113 replies
  • 22 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 17969 Views
  • 76 replies
  • 11 likes
  • 17969 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 39653 Views
  • 490 replies
  • 16 likes
  • 39653 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 18848 Views
  • 442 replies
  • 10 likes
  • 18848 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Yordan
  • Moderator
  • 15119 Views
  • 144 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 15119 Views
  • 144 replies
  • 13 likes

Solved!! Is there a way to disable the "Songs are already in playlist message"?

PlanFreeCountryUnited StatesOperating SystemWindows 11 My Question or IssueI've noticed that some songs are missing when I add an album to my playlist and it turns out that the ones that are missing are songs that are already in the playlist, resulti...

  • Casual Listener
  • Plan Free Country United States Operating System Windows 11   My Question or Issue I've noticed that some songs are missing when I add an album to my playlist and it turns out that the o...
  • justinbigdude
  • Casual Listener
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play directly from artist

Subscription: PremiumSystem: Windows 10Country: The Netherlands Hi, I have an issue where I can't play songs directly when selecting an artist or podcast. Playlists work fine. Let's say I want to listen to Guns 'n' Roses. When I go to their page or h...

  • Newbie
  • Subscription: Premium System: Windows 10 Country: The Netherlands   Hi, I have an issue where I can't play songs directly when selecting an artist or podcast. Playlists work fine. Let's say ...
  • Dian
  • Moderator
  • 141 Views
  • 1 replies
  • 2 likes
  • 141 Views
  • 1 replies
  • 2 likes

Entire playlist is grayed out

Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I have a strong signal. When I log in to Spotify on my...

  • Casual Listener
  • Hi all! I have several playlists on my iPhone 8. All work just fine... except for one. All songs in this particular playlist are grayed out... and I can't figure out why. I'm at home. on my wifi. I h...
  • ToolboxT
  • Rising Star 1
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I find my podcast episode play history?

PlanPremiumCountryUS My Question or Issue Hello, I read about how to find my play history, but the problem is that it's only showing my recently played songs, but I want to see the history of my recently played podcasts (specific episodes, not just s...

  • Visitor
  • Plan Premium Country US     My Question or Issue   Hello,   I read about how to find my play history, but the problem is that it's only showing my recently played songs,...
  • Dian
  • Moderator
  • 17912 Views
  • 10 replies
  • 16 likes
  • 17912 Views
  • 10 replies
  • 16 likes

Superuser Contribution Enhanced editing?

PlanPremiumCountryUsDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist that I use to study and do homework. It's long over 32 hrs long. It can get repedative...but that's a feature not a bug. I foun...

  • Casual Listener
  •   Plan Premium Country Us Device Samsung Galaxy, PC Operating System Android Oreo, Windows 10   My Question or Issue I have a playlist that I use to study and do homework. I...
  • Alex
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto queue podcasts

Hi, I'm curious as to why the podcasts experience is so basic on Spotify? One of the main functions of even free players is the ability to auto queue and sort new episodes. I follow 15 podcasts and want them to auto add new episodes to a queue, I don...

  • Newbie
  • Hi,   I'm curious as to why the podcasts experience is so basic on Spotify?   One of the main functions of even free players is the ability to auto queue and sort new episodes.   ...
  • -rwofy23r_4k
  • Newbie
  • 1632 Views
  • 3 replies
  • 6 likes
  • 1632 Views
  • 3 replies
  • 6 likes

Solved!!Superuser Contribution keyboard access to add to playlist

PlanPremiumCountryUSDevicePCOperating SystemWin 7 My Question or IssueI have a wrist disability and need to use the mouse as little as possible. To add a song that is playing to a playlist, I used to be able to right-click on the song, then click "ad...

  • Newbie
  • Plan Premium Country US Device PC Operating System Win 7   My Question or Issue I have a wrist disability and need to use the mouse as little as possible. To add a song that is playing...
  • Vasil
  • Moderator
  • 84 Views
  • 2 replies
  • 0 likes
  • 84 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUnited Kingdom DeviceMacBook Air M1 2020Operating SystemMac OS Big Sur My Question or IssueI have a folder on my desktop called 'music', containing local mp3 files. A local files folder exists in my library and all my mp3 files from...

  • Visitor
  • Plan Premium Country United Kingdom   Device MacBook Air M1 2020 Operating System Mac OS Big Sur   My Question or Issue I have a folder on my desktop called 'music', containing l...
  • Vasil
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, hello. My song has been added to a few playlists but I can’t see them in the playlists themselves? Is there any reason...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,   hello. My song has been added to a...
  • Dian
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make an open Collaborative Playlist

Trying to make an open playlist that anyone at my work can join. Trying to avoid sending each person a link that is only valid for 7 days. Any help is greatly appreciated!!!

  • Visitor
  • Trying to make an open playlist that anyone at my work can join.   Trying to avoid sending each person a link that is only valid for 7 days.  Any help is greatly appreciated!!!
  • OscarDC
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle All Albums (Songs) from Library / Library Issues after big update last year

Premium US All Devices, iOS, Mac Desktop, Roku, AppleTV So after the big library interface UX update last year, I'm still recovering from the utter obliteration of my library's organization from that changeover. I'm still incredibly upset by it, and ...

  • Regular
  • Premium  US   All Devices, iOS, Mac Desktop, Roku, AppleTV    So after the big library interface UX update last year, I'm still recovering from the utter obliteration of my l...
  • JA1950
  • Visitor
  • 9476 Views
  • 15 replies
  • 29 likes
  • Albums
    Library Navigation
    saved albums
    shuffle
    songs
    Update
  • 9476 Views
  • 15 replies
  • 29 likes

Passcode lock Spotify during use

Is it possible to password/ passcode lock Spotify while it is running?If I run Spotify on my PC and play my music, friends often change the playlist or song while I'm out of the room. I have asked them to stop doing so, but this is the only option I ...

  • Casual Listener
  • Is it possible to password/ passcode lock Spotify while it is running? If I run Spotify on my PC and play my music, friends often change the playlist or song while I'm out of the room. I have aske...
  • Taylith
  • Rising Star 3
  • 458 Views
  • 3 replies
  • 1 likes
  • 458 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files stop importing

I pulled out my external drive for my music collection and copied the files onto my new MacBook Pro 16" M1 Max. I went to add them to Spotify's Local Files (which I have not used in ages), and it stops importing around 7,000 songs. I have around 15,0...

  • Casual Listener
  • I pulled out my external drive for my music collection and copied the files onto my new MacBook Pro 16" M1 Max.   I went to add them to Spotify's Local Files (which I have not used in ages), a...
  • Elena
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to open my own playlist

Hi i created a playlist (in aeroplane mode, not sure if it’s relevant) when I was on a flight… I can see the playlist in my list of playlists but every time I try to go into it. It’s says the owner has either made it private or deleted it… but I am t...

  • Visitor
  • Hi   i created a playlist (in aeroplane mode,  not sure if it’s relevant) when I was on a flight… I can see the playlist in my list of playlists but every time I try to go into it. It’s...
  • Vasil
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double skip

When clicking playback skip, 2 songs are skipped.started Aug 17.happens somewhat randomly.bur reproduced at will.

  • Regular
  • When clicking playback skip, 2 songs are skipped. started Aug 17. happens somewhat randomly. bur reproduced at will.
  • OscarDC
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constantly having to restart my phone for Spotify to actually play the song on screen.

My Question or IssueI would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spotify it would still show the last song played but woul...

  • Casual Listener
  • My Question or Issue I would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spot...
  • Jeremy
  • Spotify
  • 1743 Views
  • 16 replies
  • 1 likes
  • 1743 Views
  • 16 replies
  • 1 likes

Superuser Contribution Can’t Play Music when offline

Just want to ask, why I cant play my downloaded music offline even my subs was Premium?

  • Visitor
  • Just want to ask, why I cant play my downloaded music offline even my subs was Premium?
  • Yordan
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted blend playlist was added to my library every once a while

PlanPremiumCountryUS My Question or IssueThis "BTS + me" playlist was added to my library like when blend playlist first came out. I never listen to BTS and I don't know why it's there. I removed it but every once in a while it comes back. link to pl...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue This "BTS + me" playlist was added to my library like when blend playlist first came out. I never listen to BTS and I don't know why it's the...
  • Yordan
  • Moderator
  • 112 Views
  • 3 replies
  • 1 likes
  • 112 Views
  • 3 replies
  • 1 likes

Superuser Contribution Autoplay don't work (Mac, iOS)

I've read almost all the answers to solving this problem, but still nothing...About few moths ago autoplay stopped working. The button on settings is ON, on desktop and on app. I can only see "recommended songs", but it wouldn't play them automatical...

Screenshot 2021-02-01 at 21.31.19.jpg Screenshot 2021-02-01 at 21.31.03.jpg
  • Casual Listener
  • I've read almost all the answers to solving this problem, but still nothing... About few moths ago autoplay stopped working. The button on settings is ON, on desktop and on app. I can only see "reco...
  • Eni
  • Moderator
  • 375 Views
  • 8 replies
  • 0 likes
  • 375 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playlist

I have been added to a collaborative playlist but when I try to right click and add a song to that playlist, the playlist name does not appear.

  • Casual Listener
  • I have been added to a collaborative playlist but when I try to right click and add a song to that playlist, the playlist name does not appear.
  • Eni
  • Moderator
  • 134 Views
  • 3 replies
  • 0 likes
  • 134 Views
  • 3 replies
  • 0 likes