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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299817 Views

96 replies

90 likes

  • 299817 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163814 Views

235 replies

44 likes

  • 163814 Views
  • 235 replies
  • 44 likes

Superuser Contribution My Playlists are being automatically removed from my library

Hello.My Spotify has been doing this weird thing lately that started around 5 days ago is my estimate. I am a frequent playlist creator, and I have been creating them for years. However, whenever I create playlists now it stays there for around 2-3 s...

Newbie

Hello. My Spotify has been doing this weird thing lately that started around 5 days ago is my estimate. I am a frequent playlist creator, and I have been creating them for years. However, whenever I...

Yordan

Moderator

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Liking songs in Apple CarPlay

I have Spotify Premium and I have maybe an interesting problem. I am trying to get acquainted with a bunch of new artists discographies for a festival I am attending soon. I have created a playlist for all the artists and have them all shuffled for v...

Casual Listener

I have Spotify Premium and I have maybe an interesting problem. I am trying to get acquainted with a bunch of new artists discographies for a festival I am attending soon. I have created a playlist f...

Uckidera

Casual Listener

1281 Views

5 replies

0 likes

Apple Car Play
Artist Liked Songs
  • 1281 Views
  • 5 replies
  • 0 likes

Solved!! MP3 Files from Desktop to Iphone

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueI'm trying to get mp3 files from my desktop onto my spotify app on my phone. I was able to get the mp3 files into the desktop app and play them just fine, but once I m...

Casual Listener

Plan Premium Country USA Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue I'm trying to get mp3 files from my desktop onto my spotify app on my phone. I was able to ...

Luan

Spotify Star

1099 Views

3 replies

0 likes

  • 1099 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to delete a podcast playlist.

I have a podcast playlist titled "Your Episodes". It has 140 episodes. How do I delete all the episodes as well as the main playlist? Thanx.

Visitor

I have a podcast playlist titled "Your Episodes". It has 140 episodes. How do I delete all the episodes as well as the main playlist? Thanx.

Yordan

Moderator

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Where did my library go? Looking for a saved track named "Tori and Pappy's

Tori and Pappy's 50th Anniversary was name of Library track. All music from last 55 years now. It has disappeared and now I get a message saying I have no PlayLists.

Casual Listener

Tori and Pappy's 50th Anniversary was name of Library track. All music from last 55 years now. It has disappeared and now I get a message saying I have no PlayLists.

Torque50

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Superuser Contribution artists disappeared after internet outage

title pretty much. all the artists i followed went with the net last night and never showed up again after reconnecting. im furious, i had hunderds of artists listed, now all i got left are the local files. same on all the other devices connected to ...

Casual Listener

title pretty much. all the artists i followed went with the net last night and never showed up again after reconnecting. im furious, i had hunderds of artists listed, now all i got left are the local...

Joan

Moderator

538 Views

3 replies

0 likes

Help
  • 538 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing Duplicate Songs Between Playlists

PlanPremiumCountrySpain DeviceIPhone XR/PCOperating SystemiOS 17.5.1/Windows 11 My Question or Issue I need some help with managing my playlists. I used to have very few playlists, but over time, they have turned into macro playlists with a lot of so...

Casual Listener

Plan Premium Country Spain   Device IPhone XR/PC Operating System iOS 17.5.1/Windows 11   My Question or Issue   I need some help with managing my playlists. I used to have...

Yordan

Moderator

9739 Views

3 replies

0 likes

  • 9739 Views
  • 3 replies
  • 0 likes

Lyrics sharing issue

PlanFreeCountryIndia DeviceVivo T1Operating System Android My Question or IssueI am not able to share lyrics on Instagram but the people around me are able to do it. I can't see the lyrics sharing option in my Spotify app , nor can I see lyrics of so...

Visitor

Plan Free Country India  Device Vivo T1 Operating System  Android    My Question or Issue I am not able to share lyrics on Instagram but the people around me are able to...

Luan

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! how to remove "DJ start to click listening"?

I have a long list of playlists in my library, but there is one I didn't put there myself and I can´t remove it since it's named "DJ click to start listening" and it lives up to its name. I don't want it there. How do I remove it? PremiumSweden Devic...

Casual Listener

I have a long list of playlists in my library, but there is one I didn't put there myself and I can´t remove it since it's named "DJ click to start listening" and it lives up to its name. I don't wan...

Fiery_WA

Regular

1952 Views

2 replies

0 likes

support spotify
  • 1952 Views
  • 2 replies
  • 0 likes

Superuser Contribution It takes too much time to remove music from my playlists

I have several playlists that I update every week with the latest songs. However, I want to limit my playlist to 50 hours of music, so I delete the oldest songs to make room. The deletion works fine for 2-3 songs, but then it suddenly starts taking m...

Casual Listener

I have several playlists that I update every week with the latest songs. However, I want to limit my playlist to 50 hours of music, so I delete the oldest songs to make room. The deletion works fine ...

OscarDC

Moderator

1396 Views

3 replies

1 likes

  • 1396 Views
  • 3 replies
  • 1 likes

Set Spotify to Music Only by Default

PlanPremiumDevice(iPhone)Operating System(Windows 10)My Question or IssueThe inclusion of Podcasts and audiobooks has made browsing and using spotify very messy and disorganised. I only want to use spotify for music, but can't find the option to make...

Casual Listener

Plan Premium Device (iPhone) Operating System (Windows 10) My Question or Issue The inclusion of Podcasts and audiobooks has made browsing and using spotify very messy and disorganised. I ...

sir_caffeine

Casual Listener

2695 Views

7 replies

8 likes

  • 2695 Views
  • 7 replies
  • 8 likes

Solved!! On Repeat playlist BUG

PlanFree/PremiumCountryGermany My Question or IssueI see there is a playlist called "On Repeat". It mentions songs I love but displays another users tracks and user profile. Why is this being displayed to me. Seems like a bad bug. This is displayed o...

Regular

Plan Free/Premium Country Germany     My Question or Issue I see there is a playlist called "On Repeat". It mentions songs I love but displays another users tracks and user profile. ...

Luan

Spotify Star

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution search query playback

PlanPremiumCountryUSADevicemoto g stylus 5G (2022)Operating SystemAndroid version 13 My Question or IssueSearch results only plays the first track you select and then after that ignores the search results and plays something random afterwards. When p...

Casual Listener

Plan Premium Country USA Device moto g stylus 5G (2022) Operating System Android version 13   My Question or Issue Search results only plays the first track you select and then after t...

drachtster

Newbie

1077 Views

4 replies

0 likes

.playback problems
playlist
Search
  • 1077 Views
  • 4 replies
  • 0 likes

Superuser Contribution removing files from local files

i want to remove files from the local files playlist and i tried removing the downloads they were from but they're still there.

Visitor

i want to remove files from the local files playlist and i tried removing the downloads they were from but they're still there.

user-removed

Not applicable

1089 Views

3 replies

0 likes

  • 1089 Views
  • 3 replies
  • 0 likes

Superuser Contribution All of the song of my playlist have disappeared and the playlist is empty

Tha playlist was fine i closed the app and when i went to see my library my playlist ("( っ'-')╮ =͟͟͞͞") was empty and i have to put al of the songs back again: my device is a Redmi Note 8 pro and i'm using the latest version of Spotify

Visitor

Tha playlist was fine i closed the app and when i went to see my library my playlist ("( っ'-')╮ =͟͟͞͞🏀") was empty and i have to put al of the songs back again: my device is a Redmi Note 8 pro and i...

Ivelina

Moderator

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist disappeared

Went to play a playlist I've had for a few years.. and it's disappeared.. not been deleted.. any ideas?

Visitor

Went to play a playlist I've had for a few years.. and it's disappeared.. not been deleted.. any ideas?

Itslouisan

Newbie

678 Views

4 replies

0 likes

  • 678 Views
  • 4 replies
  • 0 likes

Superuser Contribution Smart shuffle adding songs even when toggled off

PlanPremiumCountryUSADeviceWeb browser (chrome)Operating SystemChrome Version 126.0.6478.128 (Official Build) (64-bit) My Question or IssueSmart shuffle is not turned on, the controls are showing the regular shuffle icon. But smart recommendations ar...

Visitor

Plan Premium Country USA Device Web browser (chrome) Operating System Chrome Version 126.0.6478.128 (Official Build) (64-bit)   My Question or Issue Smart shuffle is not turned on, the...

Yordan

Moderator

652 Views

6 replies

3 likes

  • 652 Views
  • 6 replies
  • 3 likes

Superuser Contribution I need help, I don't know what's happening here

I didn't know how to properly tag this, but I'm using premium, this happens on both my devices, as well as the web player. I'm in the US. This video on reddit, posted by me, explains what's going on.

Newbie

I didn't know how to properly tag this, but I'm using premium, this happens on both my devices, as well as the web player. I'm in the US.   This video on reddit, posted by me, explains what's ...

AlejaR

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Playlist got taken down and support won't help

Hi everyone, I'm reaching out to see if anyone else has experienced the same issue as me. It's been a frustrating journey dealing with Spotify Support. The problem I encountered was that one of my playlists was taken down by Spotify's automatic revie...

Casual Listener

Hi everyone,   I'm reaching out to see if anyone else has experienced the same issue as me. It's been a frustrating journey dealing with Spotify Support.   The problem I encountered was...

SignedMimó

Casual Listener

557 Views

2 replies

1 likes

Complaints
Spotify Support
Taken Down
Terms & Condition
  • 557 Views
  • 2 replies
  • 1 likes