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Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a collaborative playlist about three weeks ago. I was the creator of the playlist, ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I delet...
Visitor
1112 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceDell desktopOperating SystemWindows 10 My Question or IssueThe latest Spotify update on Win10 removed the custom order for "Your Library". Available options now are alphabetical, recents, recently added and creator. Please ...
Plan Premium Country USA Device Dell desktop Operating System Windows 10 My Question or Issue The latest Spotify update on Win10 removed the custom order for "Your Library". Availabl...
Moderator
448 Views
1 replies
0 likes
The support keeps ignoring my emails, other topics get merged or deleted... I want to see a toggle for smart shuffle:- In the settings, so once its turned off it cannot be turned on accidentally- i do not wish to be instructed how smart shuffle works...
The support keeps ignoring my emails, other topics get merged or deleted... I want to see a toggle for smart shuffle: - In the settings, so once its turned off it cannot be turned on accide...
Music Fan
345 Views
1 replies
1 likes
How? It takes up my entire screen. It recommends nonsensical stuff to me. I have never listened to podcasts and I never will. I got spotify for music. I don't want to see them anymore. I'm about done with Spotify over this.
How? It takes up my entire screen. It recommends nonsensical stuff to me. I have never listened to podcasts and I never will. I got spotify for music. I don't want to see them anymore. I'm about done...
Spotify Star
589 Views
1 replies
0 likes
Plan PremiumCountry u.k Device Galaxy S24+Operating System Android My Question or IssueHi , after I finish playing an album is there any way of playing another album that's in my recents rather than playing similar songs from different artists ? Than...
Plan Premium Country u.k Device Galaxy S24+ Operating System Android My Question or Issue Hi , after I finish playing an album is there any way of playing another album that...
Moderator
238 Views
1 replies
0 likes
I just joined a family plan premium and my app got very boggy so I deleted the app and logged in again to see my library is shuffled completely and my following artists and listening history and explicit content completely wiped out.
I just joined a family plan premium and my app got very boggy so I deleted the app and logged in again to see my library is shuffled completely and my following artists and listening history and exp...
Moderator
232 Views
1 replies
0 likes
PlanPremiumCountryBelgium/netherlandsDevice(iPhone 13 pro max)Operating System(iOS 17.5.1) My Question or IssueI have a new device but I cannot download music because I apparently reached the cap of devices which can download music on, so it says I n...
Plan Premium Country Belgium/netherlands Device (iPhone 13 pro max) Operating System (iOS 17.5.1) My Question or Issue I have a new device but I cannot download music because I appar...
Spotify Star
271 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife and I have shared a premium account trial for the past 3 months during which she has ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My wife...
Casual Listener
552 Views
3 replies
0 likes
I last month changed the email of my Spotify account due to security related reasons . I have been using Spotify for a long time now but never had this type of issue . I had many playlists on the account but as I changed the email they all are disapp...
I last month changed the email of my Spotify account due to security related reasons . I have been using Spotify for a long time now but never had this type of issue . I had many playlists on the acc...
Casual Listener
1151 Views
4 replies
0 likes
Operating SystemSamsung Galaxy S21 Ultra Android 14 My Question or IssueLike the subject says, Im unable to share a playlist. The 3 dot menu is missing. I tried clearing cache, uninstall, logout and in but nothing works.
Operating System Samsung Galaxy S21 Ultra Android 14 My Question or Issue Like the subject says, Im unable to share a playlist. The 3 dot menu is missing. I tried clearing cache, uninstall...
Moderator
1908 Views
2 replies
0 likes
I think I may have two accounts and the only one I keep getting into has no saved playlists, but I had been using an account with many curated playlist that I’m desperate to get back. Please help!
I think I may have two accounts and the only one I keep getting into has no saved playlists, but I had been using an account with many curated playlist that I’m desperate to get back. Please help!
Spotify Star
387 Views
1 replies
0 likes
PremiumCountryUnited States, but in Germany when the issue occurred DeviceiPhone 12Operating SystemiOS 17.5. My Question or IssueCreated a playlist around a week ago, but the playlist seems to have spontaneously disappeared. I’ve checked my library m...
Premium Country United States, but in Germany when the issue occurred Device iPhone 12 Operating System iOS 17.5. My Question or Issue Created a playlist around a week ago, but ...
Spotify Star
338 Views
3 replies
0 likes
PlanPremiumCountryUkraineDeviceiPhone 13 ProOperating SystemiOS 17 My Question or IssueThis small feature added a touch of nostalgia, allowing you to see the month and year when you added a song to your favorites and remember what you were doing at t...
Plan Premium Country Ukraine Device iPhone 13 Pro Operating System iOS 17 My Question or Issue This small feature added a touch of nostalgia, allowing you to see the month and year w...
Spotify Star
950 Views
1 replies
0 likes
PlanPremium DuoCountryPhilippinesDeviceHuawie P30 My Question or Issue Hi, it's been a while since I logged-in using this account. While browsing on my playlists I noticed that there are playlist that I don't recognized and added, because of my curio...
Plan Premium Duo Country Philippines Device Huawie P30 My Question or Issue Hi, it's been a while since I logged-in using this account. While browsing on my playlists I noticed...
Spotify Star
331 Views
1 replies
0 likes
I added some songs into the blend playlist after which the songs added by my friend are no longer visible. Is there a limit to the number of songs that can be added? And we don't want Spotify to automatically add any songs.
I added some songs into the blend playlist after which the songs added by my friend are no longer visible. Is there a limit to the number of songs that can be added? And we don't want Spotify to auto...
Moderator
449 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 13, iPhone 8My Question or IssueFor the past few days I'll start a podcast episode, which initially won't play from the speakers/headphones of the phone I am using even when I last used Spotify from the same device. E...
Plan Premium Country US Device iPhone 13, iPhone 8 My Question or Issue For the past few days I'll start a podcast episode, which initially won't play from the speakers/headphones of the phone...
Newbie
1033 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceSpotify Connect (HEAD-v3.166.**bleep**-g24821fOperating System./. My Question or IssueHi Spotify-Team,i used the Daily Drive everyday via a Spotify Connect Device (Kenwood CT-ST100S). Unfortunately, two of my Daily News...
Plan Premium Country Germany Device Spotify Connect (HEAD-v3.166.**bleep**-g24821f Operating System ./. My Question or Issue Hi Spotify-Team, i used the Daily Drive everyday via a S...
Casual Listener
552 Views
3 replies
0 likes
.PlanPremiumCountryUSADeviceiPhone 14Operating SystemiOS My Question or IssueEver since I have downloaded the new update I know cannot see what songs I have hearted while scrolling in a playlist folder I have created. I am told with the new update th...
. Plan Premium Country USA Device iPhone 14 Operating System iOS My Question or Issue Ever since I have downloaded the new update I know cannot see what songs I have hearted while s...
Moderator
285 Views
1 replies
0 likes
Sometimes I will visit an album or a playlist and find that some of the songs have a check mark on them. This means that I have saved those songs to a playlist somewhere in my library. How can I reveal which playlist that song is saved to?
Sometimes I will visit an album or a playlist and find that some of the songs have a check mark on them. This means that I have saved those songs to a playlist somewhere in my library. How can I reve...
Regular
1581 Views
4 replies
1 likes
PlanFreeCountryUSADeviceiPhone 15Operating SystemIOS 17.6My Question or IssueMy problem is that when I linked my Shazam to my account and turned the local files on the “My Shazams” Playlist shows nothing even when I Shazam a new song I don’t know wha...
Plan Free Country USA Device iPhone 15 Operating System IOS 17.6 My Question or Issue My problem is that when I linked my Shazam to my account and turned the local files on the “My Shazams” ...
Moderator
1052 Views
7 replies
0 likes
