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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302486 Views

96 replies

91 likes

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  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

166066 Views

238 replies

44 likes

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  • 238 replies
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Superuser Contribution Fix the main screens

Hi! I used to love the spotify interface. I like the spots where it gives you different daily mixes to choose from and things like that. Now the main page seems more focused on podcasts and audio books. My biggest complaint is after you scroll for a ...

Visitor

 Hi! I used to love the spotify interface. I like the spots where it gives you different daily mixes to choose from and things like that. Now the main page seems more focused on podcasts and aud...

Joan

Moderator

276 Views

1 replies

1 likes

  • 276 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs missing

Plan: PremiumCountry: USA Device: iphone 15 pro maxOperating System: IOS 17 My Question or Issue: I recently got this new phone from having an IPhone 13 Pro Max. I saved everything as usual but when I downloaded Spotify all my liked songs were missin...

Casual Listener

  Plan: Premium Country: USA   Device: iphone 15 pro max Operating System: IOS 17   My Question or Issue:    I recently got this new phone from having an IPhone...

Not applicable

1245 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Some Local Songs able to Sync, others not

PlanPremiumCountryGermanyDevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueSo after realising for some reason Spotify likes uninstalling downloaded songs at random, causing my local songs to get deleted and having to redownload all play...

Music Fan

Plan Premium Country Germany Device Pixel 7 Pro Operating System Android 14   My Question or Issue So after realising for some reason Spotify likes uninstalling downloaded songs at ran...

Spidqr

Newbie

1927 Views

7 replies

0 likes

  • 1927 Views
  • 7 replies
  • 0 likes

Re: Playlist not shown in Library

Well I can see my playlist but it acts like I don’t own it. When I try to add a song and press add to playlist I can’t find the playlist even though i own it. The only way I can access the playlist is going into a song I already added to the playlist...

Visitor

Well I can see my playlist but it acts like I don’t own it. When I try to add a song and press add to playlist I can’t find the playlist even though i own it. The only way I can access the playlist i...

187 Views

0 replies

0 likes

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Superuser Contribution Daily Playlists Missing - From 6 to only 2 Now

Plan: PremiumCountry: U.S.Device(iPhone SE,Macbook M1 2020)Operating System(iOS 16.2 Ventura 13.1)My Question or IssueAfter recently updating Spotify my daily playlists went from 6 to only 2. Only 2 show up when navigating from Search > Made for You....

Regular

Plan: Premium Country: U.S. Device (iPhone SE,Macbook M1 2020) Operating System (iOS 16.2 Ventura 13.1) My Question or Issue After recently updating Spotify my daily playlists went from 6 to...

AlejaR

Moderator

573 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Play specific song/s from daylist

This may be a bug, but right now when I click on a specific song in my daylist, it plays the whole playlist from the very beginning and I have to skip forward to the song I wanted to listen to.

Newbie

This may be a bug, but right now when I click on a specific song in my daylist, it plays the whole playlist from the very beginning and I have to skip forward to the song I wanted to listen to. 

186 Views

0 replies

0 likes

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Superuser Contribution All my playlists have cleared out and my music is gone.

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueAll the titles and contents of my playlists are gone. The playlist titles reverted to original name and are still there so recovering playlists won't work since they we...

Newbie

Plan Premium Country US Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue All the titles and contents of my playlists are gone. The playlist titles reverted to origin...

Susan_GP

Moderator

234 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution categorize

it would be cool if we can create folders for our playlists. instead of scrolling and having the playlists being out of order, we can have them grouped by series. it will also look much cleaner. kind of like how Apple lets you create folders for your...

Regular

it would be cool if we can create folders for our playlists. instead of scrolling and having the playlists being out of order, we can have them grouped by series. it will also look much cleaner.&nbsp...

Maria

Moderator

304 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify UI Issue

PlanAnyCountryCanadaDeviceAmazon Fire Stick 4K MaxOperating SystemFire OSMy Question or IssueSo I've been using Spotify for two years now. No more than a month ago, I would boot up the Spotify App, and I would scroll down my large "Favorites" playlis...

Newbie

Plan Any Country Canada Device Amazon Fire Stick 4K Max Operating System Fire OS My Question or Issue So I've been using Spotify for two years now. No more than a month ago, I would boot up ...

Prague

Community Legend

890 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Podcast not downloading correctly

PlanPremium DuoCountryUSADeviceiPhone 15Operating System17.2.1 My Question or IssueI'm having an issue with a specific podcast episode - Joe Rogan Experience #1109 with Matthew Walker. When I tap the download icon, the icon spins for a few seconds an...

Visitor

Plan Premium Duo Country USA Device iPhone 15 Operating System 17.2.1   My Question or Issue I'm having an issue with a specific podcast episode - Joe Rogan Experience #1109 with Matth...

Yordan

Moderator

803 Views

1 replies

0 likes

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Superuser Contribution Deleted playlist automatically starts playing when connected to bluetooth

PlanPremiumCountryUSaDeviceSamsung Galaxy 21+ Macbook Pro late 2016)Operating System Android Oreo My Question or Issue

Casual Listener

Plan Premium Country USa Device Samsung Galaxy 21+ Macbook Pro late 2016) Operating System  Android Oreo   My Question or Issue  

Eni

Moderator

314 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Severe lag when doing literally anything with playlists

PlanPremiumCountryUSADeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueI've been getting severe lag when trying to do literally anything with my playlists at all in Spotify. At first I thought it was an issue with one playlist I had-...

Casual Listener

Plan Premium Country USA Device Samsung Laptop Operating System Windows 11   My Question or Issue I've been getting severe lag when trying to do literally anything with my playlists at...

Drumtech1963

Newbie

10072 Views

15 replies

3 likes

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  • 15 replies
  • 3 likes

Superuser Contribution Playlist by liked artists

Similar to the playlist of my liked songs, is it possible to have a playlist of my liked artists that plays random songs from the artists that you have liked?

Casual Listener

Similar to the playlist of my liked songs, is it possible to have a playlist of my liked artists that plays random songs from the artists that you have liked?

Yordan

Moderator

335 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify taking songs off playlists

Iphone 10Most updated ios for the time My Question or IssueSpotify seems **bleep** bent on taking certain songs off my playlist. Ive had to put the same songs back into my playlist for 4 days in a row now, and ive had a playlist go from 45+ hours dow...

Newbie

Iphone 10 Most updated ios for the time   My Question or Issue Spotify seems **bleep** bent on taking certain songs off my playlist. Ive had to put the same songs back into my playlist for 4...

Shbth19

Visitor

3348 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Make each daylist downloadable

Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have that as a feature for daylists too. I think it’s a ...

Visitor

Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have ...

ciastkowska

Visitor

2586 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

disable "swipe through previews."

This new 'swipe through previews' thing (by what used to be the heart) plays a distracting animation every time I go to an album. I don't care about it and it takes up space. How can I get rid of it? Also, why do you never add toggles in settings to ...

Music Fan

This new 'swipe through previews' thing (by what used to be the heart) plays a distracting animation every time I go to an album. I don't care about it and it takes up space. How can I get rid of it?...

zk

Regular

2410 Views

6 replies

7 likes

Other
  • 2410 Views
  • 6 replies
  • 7 likes

Superuser Contribution Missing songs from playlist?

PlanPremiumDevicePC; S23 Ultra, Tab S7 My Question or IssueThis morning when I opened Spotify in PC I discovered that songs which I have added since January into my playlist are gone. And it seems it has synced that same state to all of my other devi...

Casual Listener

Plan Premium Device PC; S23 Ultra, Tab S7   My Question or Issue This morning when I opened Spotify in PC I discovered that songs which I have added since January into my playlist are gone...

noamza

Newbie

14393 Views

11 replies

0 likes

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  • 11 replies
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How remove a misclicked podcast from your "most recently watched " / "your shows " ?

PlanPremiumCountryCanadaDeviceAll platforms My Question or IssueGood afternoon,A few months ago, I accidentally clicked on a random meditation podcast and ever since it's been stuck on my front page. It plays its episodes right after episodes of othe...

Casual Listener

Plan Premium Country Canada Device All platforms   My Question or Issue Good afternoon, A few months ago, I accidentally clicked on a random meditation podcast and ever since it's been ...

Amay

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
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Superuser Contribution Deleting tracks from a Daily Mix playlist

Premium / United KingdomiPhone 12 ProMacbook pro desktop My Question or IssueHow do I mark for good that I want particular tracks not to feature on my daily mixes? Currently, via the iphone app I can mark tracks as "Hide Song" which greys it out on t...

Newbie

Premium / United Kingdom iPhone 12 Pro Macbook pro desktop   My Question or Issue How do I mark for good that I want particular tracks not to feature on my daily mixes? Currently, via the...

Eni

Moderator

704 Views

2 replies

1 likes

  • 704 Views
  • 2 replies
  • 1 likes