Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Naomi22
  • Visitor
  • 61023 Views
  • 355 replies
  • 15 likes
  • 61023 Views
  • 355 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • MCitriglia1
  • Newbie
  • 42461 Views
  • 817 replies
  • 18 likes
  • 42461 Views
  • 817 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 797 Views
  • 11 replies
  • 3 likes
  • 797 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • ___so
  • Regular
  • 28028 Views
  • 39 replies
  • 31 likes
  • Connect
    JAM
  • 28028 Views
  • 39 replies
  • 31 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • reg091
  • Regular
  • 90259 Views
  • 952 replies
  • 37 likes
  • 90259 Views
  • 952 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • 9mark
  • Newbie
  • 179824 Views
  • 999 replies
  • 39 likes
  • 179824 Views
  • 999 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2525 Views
  • 1 replies
  • 2 likes
  • 2525 Views
  • 1 replies
  • 2 likes

Spotify suggesting **bleep** podcasts to my 13 year old child

My son has a Spotify account within our family subscription. He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out). We've tackled this behaviour with him, but his Spotify now promotes podcasts like "audi...

  • Visitor
  • My son has a Spotify account within our family subscription.   He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out).   We've tackled this...
  • 560 Views
  • 0 replies
  • 1 likes
  • 560 Views
  • 0 replies
  • 1 likes

Superuser Contribution Blend algorithm issues

PlanPremiumCountryUSADevice(iPhoneX)Operating System(iOS) My Question or Issue It seems like the blend algorithm is promoting some artists/songs a lot more than others, and bypassing actual compatibility clusters. For example, I have created blends w...

  • Casual Listener
  • Plan Premium Country USA Device (iPhoneX) Operating System (iOS)   My Question or Issue   It seems like the blend algorithm is promoting some artists/songs a lot more than others...
  • ZzSleepyDogzZ
  • Visitor
  • 2104 Views
  • 8 replies
  • 3 likes
  • 2104 Views
  • 8 replies
  • 3 likes

Superuser Contribution Download Specific Songs from Album

PlanPremiumCountryAustraliaDevice(iPhone 12 Pro Max)Operating System(iOS 14.4.2) My Question or IssueHi all!I was just wondering how would I download specific songs from an album to appear in my library? Currently I just add songs to my 'liked songs'...

  • Visitor
  • Plan Premium Country Australia Device (iPhone 12 Pro Max) Operating System (iOS 14.4.2)   My Question or Issue Hi all! I was just wondering how would I download specific songs from an...
  • Evinous
  • Visitor
  • 3890 Views
  • 7 replies
  • 0 likes
  • 3890 Views
  • 7 replies
  • 0 likes

Superuser Contribution My liked songs playlist won’t open

Hi for the last week I can’t open my liked songs playlist... does anyone have an answer for that?

  • Visitor
  • Hi for the last week I can’t open my liked songs playlist... does anyone have an answer for that?
  • MihailY
  • Moderator
  • 4686 Views
  • 7 replies
  • 1 likes
  • 4686 Views
  • 7 replies
  • 1 likes

Superuser Contribution Transformer une liste de titres likés en playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBonjour, je voudrais partager avec des amis les liste de tous mes titres likés. Si j'ai bien ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Bonjour...
  • Lyubka
  • Moderator
  • 36160 Views
  • 10 replies
  • 1 likes
  • 36160 Views
  • 10 replies
  • 1 likes

Superuser Contribution Alle Podcast-Folgen auf einmal in „Deine Folgen“ hinterlegen

Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist leider sehr umständlich ..

  • Newbie
  • Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist lei...
  • Eni
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Spotify Losing Creativity in favor of Paid Promotion

PlanPremiumCountryUSA My IssueMy Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a long time. I actually consider it to be a damaging collective of musi...

  • Newbie
  • Plan Premium Country USA   My Issue My Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a l...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Cannot like playlist on Web or App

I am trying to like or download a particular playlist :https://open.spotify.com/playlist/5xl2oZiJ2D9Kt3H8IM3PiwI have tried liking and downloading on multiple devices and spotify won't allow me to do so. Is there an issue with this playlist?

  • Casual Listener
  • I am trying to like or download a particular playlist : https://open.spotify.com/playlist/5xl2oZiJ2D9Kt3H8IM3Piw I have tried liking and downloading on multiple devices and spotify won't allow me t...
  • kaworu_bloodpaw
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Inappropriate content

Hello,When I open my library and check "You top mixes" some time I faced with this ugly face.It's been almost two years ago when I saw this for the first time. I event switched to Deezer to get rid of this. Then I returned to Spotify, the face was di...

  • Newbie
  • ...his no option to hide a playlist?   P.S. https://community.spotify.com/t5/forums/postpage/board-id/yourlibrary not working in Firefox - it's constantly reloading and it not possible to c...
  • kaworu_bloodpaw
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Mistakenly Taken Down, No Info Provided As To Why, Ghosted By Support

I received a vague email saying one of my playlists has been taken down. It is a small playlist with 12 people following it. When I attempted to find out what had happened, customer support basically slammed the door in my face and said nothing usefu...

  • Regular
  • ...he ability for one or more of your playlists to be available publicly. Spotify reserves all rights under the Terms, the Agreements and applicable law. Kind regards, Spotify   Upon c...
  • DoomNation
  • Roadie
  • 731 Views
  • 9 replies
  • 2 likes
  • 731 Views
  • 9 replies
  • 2 likes

Accidentally undid a liked song from 2017

So I accidentally fat fingered the heart for one of my songs a couple days ago, and it's been like that since 2017, and I'm just wondering if there's a way to revert that, so that it's been hearted since 2017 again

  • Newbie
  • So I accidentally fat fingered the heart for one of my songs a couple days ago, and it's been like that since 2017, and I'm just wondering if there's a way to revert that, so that it's been hearted s...
  • Amayy
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't see public playlists on my profile (they are not secret)

I made a bunch of public playlists on my profile that cannot be seen. When I click on my own account, it shows this: As you can see, there is no "public playlists" tab. This tab is visible to me for other friends with public playlists. I tried viewin...

Screen Shot 2020-01-03 at 11.47.39 AM.png
  • Casual Listener
  • I made a bunch of public playlists on my profile that cannot be seen. When I click on my own account, it shows this:  As you can see, there is no "public playlists" tab. This tab is v...
  • Lyubka
  • Moderator
  • 31674 Views
  • 18 replies
  • 0 likes
  • 31674 Views
  • 18 replies
  • 0 likes

Solved!!Superuser Contribution Enhance button not showing up in all playlists

PlanPremiumCountryAustriaDeviceGalaxy S21 UltraOperating SystemAndroid 12App version8.7.34.1317My Question or IssueA few weeks ago the Enhance button appeared in my Liked Songs playlist, which is my main playlist. I never heard of it before, but used...

  • Newbie
  • Plan Premium Country Austria Device Galaxy S21 Ultra Operating System Android 12 App version 8.7.34.1317 My Question or Issue A few weeks ago the Enhance button appeared in my Liked Song...
  • photis
  • Visitor
  • 12894 Views
  • 5 replies
  • 2 likes
  • 12894 Views
  • 5 replies
  • 2 likes

Superuser Contribution On repeat playlist not being created.

PlanPremiumCountryUnited Kingdom DeviceIphone 12 & Desktop PCOperating SystemIOS 16 & Windows 11 My Question or IssueI have been listening to Spotify for a while now but yet my "On repeat" playlist is nowhere to be seen, is there a specific reason wh...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device Iphone 12 & Desktop PC Operating System IOS 16 & Windows 11   My Question or Issue I have been listening to Spotify for a whi...
  • Taylith
  • Community Legend
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Superuser Contribution My playlists stopped updating to show on my account so I can’t access them

When I go to view my account on any device not signed in or even just searching on my own phone, I can’t see any playlist I’ve made in the past year. Makes trying to listen to music with friends difficult. I tried chatting with spotify support and th...

  • Newbie
  • When I go to view my account on any device not signed in or even just searching on my own phone, I can’t see any playlist I’ve made in the past year. Makes trying to listen to music with friends dif...
  • Yordan
  • Moderator
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] daily drive

When are you going to fix "daily drive" so it doesn't play the exact same songs every time? I see many have been complaining about this for years and I cannot see where you have addressed this, other than to instruct them to play new music which does...

  • Visitor
  • When are you going to fix "daily drive" so it doesn't play the exact same songs every time? I see many have been complaining about this for years and I cannot see where you have addressed this, other...
  • dancable4
  • Visitor
  • 230 Views
  • 3 replies
  • 2 likes
  • 230 Views
  • 3 replies
  • 2 likes

Superuser Contribution Discover Weekly and Release Radar bombarding me with Middle Eastern Hip Hop?!?

I've been using Spotify for years with no real issues. Then around a month ago my Discover Weekly and Release Radar became 100% hip hop music in Arabic. I NEVER listen to hip hop at all, nor have I played any of this genre in the past. Every week I t...

  • Casual Listener
  • I've been using Spotify for years with no real issues.  Then around a month ago my Discover Weekly and Release Radar became 100% hip hop music in Arabic.  I NEVER listen to hip hop at all, ...
  • Alex
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Unable to Queue + Random Songs

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.1.1My Question or IssueRecently, I am unable to play or queue my liked songs. I can select a song from my liked songs and it will play. However, afterwards, it will play some song I have never ...

  • Casual Listener
  • Plan Premium Country UK Device iPhone X Operating System iOS 16.1.1 My Question or Issue Recently, I am unable to play or queue my liked songs. I can select a song from my liked songs and it...
  • Lyubka
  • Moderator
  • 901 Views
  • 3 replies
  • 0 likes
  • 901 Views
  • 3 replies
  • 0 likes

Spotify not counting music listened to in someone else's playlist?

PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 16 My Question or IssueSo I listen to a friend's playlist almost exclusively (not my own playlist). I've probably racked up a couple hundred hours alone in january just from that playlist. Bu...

  • Newbie
  • Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 16   My Question or Issue So I listen to a friend's playlist almost exclusively (not my own playlist). I've probably r...
  • Taylith
  • Community Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Solved!! Spotify randomly pauses

PlanPremiumDeviceiPhone 13 mini, windows desktopOperating SystemiOS 16, Windows 11 My Question or IssueWhenever playing in the background, the audio will randomly stop after ~30-45 seconds. I did a clean reinstall as well as a quick reinstall and res...

  • Newbie
  • Plan Premium Device iPhone 13 mini, windows desktop Operating System iOS 16, Windows 11   My Question or Issue Whenever playing in the background, the audio will randomly stop after ~30-...
  • MauriceMV
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes