Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

300271 Views

96 replies

90 likes

  • 300271 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mgauthey

Newbie

164140 Views

236 replies

44 likes

  • 164140 Views
  • 236 replies
  • 44 likes

My personal Daylist won't share to a mate

I tried sharing my Daylist with a mate, but when he clicked the link it just opened his own Daylist. I ended up just having to copy it to a custom playlist and sharing that...

Visitor

I tried sharing my Daylist with a mate, but when he clicked the link it just opened his own Daylist. I ended up just having to copy it to a custom playlist and sharing that...

z606

Visitor

1264 Views

3 replies

0 likes

  • 1264 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs of my playlists have disappeared

Hello. I've created several playlists on my library. The playlist are still accessible but many songs have disappeared whereas I've did nothing. How to find them again? Thanks

Visitor

Hello. I've created several playlists on my library. The playlist are still accessible but many songs have disappeared whereas I've did nothing. How to find them again? Thanks

Yordan

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files are synced but dont play

PlanPremiumCountryUKDeviceIphone 11 Pro MaxOperating SystemiOS 17.2.1 My Question or IssueIt started around last week where i had download some songs onto a mp3 file on my pc and added them to my local files, i had been doing this for the past year s...

Casual Listener

Plan Premium Country UK Device Iphone 11 Pro Max Operating System iOS 17.2.1   My Question or Issue It started around last week where i had download some songs onto a mp3 file on my pc...

Elena

Moderator

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
  • 0 likes

How do I get true random shuffle of my over 2000 Liked Songs?

I feel like I have not heard all the songs and that the same songs play over and over again in order. I do not want recommendations. Is there a way to list song titles in alphabertical order?

Visitor

I feel like I have not heard all the songs and that the same songs play over and over again in order. I do not want recommendations. Is there a way to list song titles in alphabertical order?

kaworu_bloodpaw

Roadie

519 Views

1 replies

1 likes

  • 519 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution heart is showed on songs that added to any playlist other than Liked Songs

heart is showed on songs that added to any playlist other than Liked Songs, is there a way to make it appear only on songs that I've liked and not every song that I added to any playlist

Casual Listener

heart is showed on songs that added to any playlist other than Liked Songs, is there a way to make it appear only on songs that I've liked and not every song that I added to any playlist

Susan_GP

Moderator

480 Views

3 replies

0 likes

  • 480 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't see all my songs on my "liked songs" playlist.

Normally I have around 500 songs on my "liked songs" playlist. I see them via web player but on the spotify app on my iPhone or on my computer I see only 208 songs. And on the web player I can't select them all.Why? Please help me. I hope my songs ar...

Newbie

Normally I have around 500 songs on my "liked songs" playlist. I see them via web player but on the spotify app on my iPhone or on my computer I see only 208 songs. And on the web player I can't sele...

Maria

Moderator

4249 Views

3 replies

0 likes

  • 4249 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does my queue not keep playing my liked songs in order?

I have my liked songs currently filtered by artist a-z. I turned off shuffle because I felt I was just listening to the same 30 songs over and over. I listen to them in order for awhile and if I close the app on my pc or phone or switch between the t...

Casual Listener

I have my liked songs currently filtered by artist a-z. I turned off shuffle because I felt I was just listening to the same 30 songs over and over. I listen to them in order for awhile and if I clos...

Ivelina

Moderator

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not syncing between devices

Plan Premium Country Australia Device iPhone 15 Pro/iPad Pro 3rd gen Operating System iOS 17.3/Windows 11 My Question or Issue Liked songs are not syncing between the PC/Web apps and the iPhone/iPad apps. Liked songs will sync between the PC and web ...

Regular

Plan Premium Country Australia Device iPhone 15 Pro/iPad Pro 3rd gen Operating System iOS 17.3/Windows 11   My Question or Issue Liked songs are not syncing between the PC/We...

melvinxx

Newbie

74608 Views

175 replies

10 likes

  • 74608 Views
  • 175 replies
  • 10 likes

Superuser Contribution Dates of Liked songs deleted by accident

PlanPremiumCountryBelgiumDeviceiPhone X & MacbookOperating SystemiOS 17 & OS Sonoma 14My Question or IssueHello, Yesterday evening, I was scrolling true all my liked songs to see if I had any doubles in there (other versions or albums). But the date ...

Casual Listener

Plan Premium Country Belgium Device iPhone X & Macbook Operating System iOS 17 & OS Sonoma 14 My Question or Issue Hello, Yesterday evening, I was scrolling true all my liked songs t...

Yunusayk

Visitor

1054 Views

5 replies

0 likes

  • 1054 Views
  • 5 replies
  • 0 likes

Superuser Contribution How can I see a depersonalized version of a genre playlist?

When I find a Spotify public playlist for a music genre like "Classic Punk" it now says that it's "Made For" me. I guess this implies that it's tailoring the playlist to my tastes. But I don't want that for a genre playlist -- I want the default, exp...

Regular

When I find a Spotify public playlist for a music genre like "Classic Punk" it now says that it's "Made For" me. I guess this implies that it's tailoring the playlist to my tastes. But I don't want t...

chris99277

Casual Listener

2105 Views

6 replies

3 likes

  • 2105 Views
  • 6 replies
  • 3 likes

How do I share my library with partner on duo plan?

I have music on my Spotify that my partner wants to listen to, how do I share it with him? I have the duo account which is shared with my partner.

Visitor

I have music on my Spotify that my partner wants to listen to, how do I share it with him? I have the duo account which is shared with my partner.

bjhubbard3

Casual Listener

3764 Views

2 replies

0 likes

  • 3764 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics don’t change when skipping songs while using the DJ

.PlanPremiumCountrySwedenDeviceiPad (ninth generation)Operating SystemiPadOS 17.2Spotify version: 8.9.6.467My Question or IssueLike the title says, while using the DJ, lyrics don’t change if I’m on the song page (eg where you can see the lyrics) and ...

Casual Listener

. Plan Premium Country Sweden Device iPad (ninth generation) Operating System iPadOS 17.2 Spotify version: 8.9.6.467 My Question or Issue Like the title says, while using the DJ, lyri...

Taldier

Casual Listener

292 Views

2 replies

0 likes

  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

I recently discovered that when I was on my liked songs list and when I scroll down, it suddenly reloads and takes me back to the top of the list (it's really annoying to find your favorite song that's lower on the liked songs list while this occurs)...

Visitor

I recently discovered that when I was on my liked songs list and when I scroll down, it suddenly reloads and takes me back to the top of the list (it's really annoying to find your favorite song that...

Mikeyjo

Casual Listener

815 Views

7 replies

1 likes

  • 815 Views
  • 7 replies
  • 1 likes

Superuser Contribution Songs randomly being removed from playlists

PlanPremium songs are randomly disappearing from my playlists!? This seems to be becoming more common and is very frustrating as I’ve spent years building up my playlists. I know some songs get removed from Spotify and re added but this doesn’t seem ...

Casual Listener

  Plan Premium   songs are randomly disappearing from my playlists!? This seems to be becoming more common and is very frustrating as I’ve spent years building up my playlists. I know s...

plybq

Newbie

1977 Views

4 replies

2 likes

  • 1977 Views
  • 4 replies
  • 2 likes

Superuser Contribution My playlists disappeared for no reason

My playlists disappeared for no reason and they don't appear in recently deleted playlists

Visitor

My playlists disappeared for no reason and they don't appear in recently deleted playlists

Karin4017

Visitor

4067 Views

3 replies

0 likes

  • 4067 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with downloading

Hello I have a problem. I can't download songs to my device and it says: The limit of the number of devices has been reached. I drowned my old phone so I don't know how to log out on it or anything....Thank you for your advice.

Visitor

Hello I have a problem. I can't download songs to my device and it says: The limit of the number of devices has been reached. I drowned my old phone so I don't know how to log out on it or anything.....

ribezaz

Spotify Star

15698 Views

22 replies

0 likes

"spotify"
Problems downloading songs from Spotify
“Spotify premium”
  • 15698 Views
  • 22 replies
  • 0 likes

Superuser Contribution have premium but for some reason my likes that have been download need wifi

I went for a walk, hoping to listen to some music, and my likes wouldn’t work even though they’re downloaded

Visitor

I went for a walk, hoping to listen to some music, and my likes wouldn’t work even though they’re downloaded

Vasil

Moderator

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes