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Please see below the most popular frequently asked questions.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 77114 Views
  • 61 replies
  • 67 likes
  • 77114 Views
  • 61 replies
  • 67 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • hazeyp
  • Newbie
  • 40753 Views
  • 58 replies
  • 30 likes
  • 40753 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 135142 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 135142 Views
  • 62 replies
  • 48 likes

How to play only songs not listened to before

how do I get Spotify to play only songs that I haven’t listened to before? I know I can just change stations but I want to listen to certain stations, Spotify just plays the same songs I’ve listened to from certain stations TOO much. I know I can mak...

  • Casual Listener
  • how do I get Spotify to play only songs that I haven’t listened to before? I know I can just change stations but I want to listen to certain stations, Spotify just plays the same songs I’ve listened ...
  • Amayy
  • Spotify Star
  • 1084 Views
  • 1 replies
  • 1 likes
  • 1084 Views
  • 1 replies
  • 1 likes

Playlist

From Yesterday It s impossibile for me create a playlist adding two or three times the same Song in the same playlist. Why? Amy advice? For me It s importante to di that for me job

  • Casual Listener
  • From Yesterday It s impossibile for me create a playlist adding two or three times the same Song in the same playlist. Why? Amy advice? For me It s importante to di that for me job
  • Amayy
  • Spotify Star
  • 167 Views
  • 3 replies
  • 0 likes
  • 167 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Removed from Recently Added After A Few Seconds

PlanPremiumCountryUSADeviceBoth Windows Surface laptop and Google Pixel 6aOperating SystemWindows 11 and Android 13 My Question or IssueWhen I add a new playlist, it appears for a couple of seconds in "recently added", then it goes away. This problem...

  • Newbie
  • Plan Premium Country USA Device Both Windows Surface laptop and Google Pixel 6a Operating System Windows 11 and Android 13   My Question or Issue When I add a new playlist, it appears ...
  • AlejaR
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add songs to a certain playlist. only allows me to add to 3 playlists

I used to be able to add songs to any of my playlists but all of a sudden I can only add to a certain couple.

  • Visitor
  • I used to be able to add songs to any of my playlists but all of a sudden I can only add to a certain couple.
  • OscarDC
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting folders / your whole library

It would be nice to have a custom order option sort for the folders. It can also help how you want to order your playlist in your profile.

  • Visitor
  • It would be nice to have a custom order option sort for the folders. It can also help how you want to order your playlist in your profile.
  • Patche
  • Casual Listener
  • 181 Views
  • 2 replies
  • 1 likes
  • 181 Views
  • 2 replies
  • 1 likes

Superuser Contribution Need to recover playlist from deleted profiles in my account

Hii deleted a couple of profiles in my account ( just today), but now I need to recover them to import playlists. is it possible?Thank you

  • Casual Listener
  • Hi i deleted a couple of profiles in my account ( just today), but now I need to recover them to import playlists. is it possible? Thank you  
  • AlejaR
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution scroll bar is missing on liked songs playlist

PlanPremiumDevice(iPhone 11)Operating System(iOS 16.6.1) My Question or IssueThe scroll bar that appears on the right side of the screen when you scroll down fast isn't there anymore, which is very unfortunate for me since I have almost 5,000 liked s...

  • Casual Listener
  •   Plan Premium Device (iPhone 11) Operating System (iOS 16.6.1)   My Question or Issue The scroll bar that appears on the right side of the screen when you scroll down fast isn't t...
  • Lyubka
  • Moderator
  • 1777 Views
  • 19 replies
  • 8 likes
  • 1777 Views
  • 19 replies
  • 8 likes

Superuser Contribution How does a beginner add files from my computer to Spotify playlist (the right way)?

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 My Question or IssueHi everyone! I am completely new to Spotify, installed it an hour ago without any previous experience. For the past 25 years I have been listening to music like this: I have ...

  • Visitor
  • Plan Free Country Serbia Device PC Operating System Windows 10   My Question or Issue Hi everyone!  I am completely new to Spotify, installed it an hour ago without any previou...
  • Elena
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution A playlist I have has disappeared

PlanPremiumCountryUS My Question or IssueMy main playlist has disappeared from my homepage. I cannot add songs to it because when I click "add to playlist" it does not show up. This happened randomly a week ago and I do not know how to solve it.

  • Casual Listener
  •   Plan Premium Country US     My Question or Issue My main playlist has disappeared from my homepage. I cannot add songs to it because when I click "add to playlist" it does no...
  • Rao4life
  • Casual Listener
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I disable shuffle in a way that it places the queue at the location of the song

is there any way to enable/disable shuffle in a way that it places my queue at the location of the song in the library? ever since Spotify implemented the stupid smart shuffle feature, I can no longer disable shuffle properly and it always defaults t...

  • Casual Listener
  •  is there any way to enable/disable shuffle in a way that it places my queue at the location of the song in the library? ever since Spotify implemented the stupid smart shuffle feature, I can no...
  • OscarDC
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local File Grayed Out Only in Playlists

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueI have some local files in Spotify that up to now have been playing fine. I’ve added some of them to my Spotify playlists. Beginning yesterday (October 9th, 20...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 17.0.3   My Question or Issue I have some local files in Spotify that up to now have been playing fine. I’ve adde...
  • OscarDC
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not appearing in collaborative playlist

PlanPremiumCountry Netherlands Device iPhone 8, MacBook Air M1Operating SystemiOS 16, MacOS Ventura My Question or IssueI got added to a collaborative playlist with a handful of people. However, when I joined it was empty and the only songs I could s...

  • Newbie
  • Plan Premium Country  Netherlands  Device  iPhone 8, MacBook Air M1 Operating System iOS 16, MacOS Ventura   My Question or Issue I got added to a collaborative playlist...
  • Kiril
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution can

PlanPremiumCountry DevicepcOperating SystemWindows 10 My Question or IssueI don't know how to delete this

  • Music Fan
  • Plan Premium Country   Device pc Operating System Windows 10   My Question or Issue I don't know how to delete this
  • Yordan
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution There are songs automatically being downloaded to my Liked Songs. I don't even know these songs.

PlanPremiumCountryPhilippinesDeviceSamsung S8+Operating SystemAndroid 9 My Question or Issue

  • Newbie
  • Plan Premium Country Philippines Device Samsung S8+ Operating System Android 9   My Question or Issue  
  • Elena
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing songs when downloading a playlist

PlanPremiumCountryFranceDeviceLaptopOperating SystemWindows 11 My Question or IssueI have a playlist with 2554 songs (https://open.spotify.com/playlist/7203yfKnTrSNGVwv8WmUD9?si=0f863700601b4737) but when I donwload it on my laptop the app only donwl...

  • Visitor
  • Plan Premium Country France Device Laptop Operating System Windows 11   My Question or Issue I have a playlist with 2554 songs (https://open.spotify.com/playlist/7203yfKnTrSNGVwv8WmUD9...
  • MihailY
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not post

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are there some post that I can not reply to ?

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why are...
  • Yordan
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Smart Shuffle removed

PlanFreeCountryGermanyDeviceiPad (8th Generation) Operating SystemiOS 16.6.1 My Question or IssueHello! I've come around an issue regarding Smart Shuffle. I've turned it off once, but now it doesn't appear when I click the Shuffle-Button. There's onl...

  • Regular
  • Plan Free Country Germany Device iPad (8th Generation)  Operating System iOS 16.6.1     My Question or Issue Hello!  I've come around an issue regarding Smart Shuffle....
  • Kh_srishti
  • Visitor
  • 311 Views
  • 1 replies
  • 0 likes
  • smart shuffle
  • 311 Views
  • 1 replies
  • 0 likes

discover weekly

I think there is a fault in the algorithm in the choices from my "Discover Weekly". Every week I get one to three song that are song i Finnish. I have tried to hide them so it will give signal that I don't like songs sung in Finnish. I don't speak Fi...

  • Visitor
  • I think there is a fault in the algorithm in the choices from my "Discover Weekly". Every week I get one to three song that are song i Finnish. I have tried to hide them so it will give signal th...
  • Paha_Agentti
  • Roadie
  • 225 Views
  • 3 replies
  • 0 likes
  • 225 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to share link to song over text

PlanPremiumCountryUSADevice(iPhone SE, Samsung Flip 5)My Question or IssueWhen sharing a link via text, the other person is not even receiving the link in order to click on it. When I send to an iPhone user, they get nothing, and when they send to me...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone SE, Samsung Flip 5) My Question or Issue When sharing a link via text, the other person is not even receiving the link in order to click on it.  Wh...
  • sas7492
  • Casual Listener
  • 1066 Views
  • 11 replies
  • 1 likes
  • 1066 Views
  • 11 replies
  • 1 likes