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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299558 Views

96 replies

90 likes

  • 299558 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163496 Views

235 replies

44 likes

  • 163496 Views
  • 235 replies
  • 44 likes

Superuser Contribution Weird Algorythm (Weekly Mix and Autoplay)

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 11 Pro 5G, PCOperating SystemAndroid (MIUI-Version 14.0.2), Windows 10 My Question or IssueSince 2 months I've been getting weird recommendations in my weekly mix. And its not one or two songs but the ...

Casual Listener

Plan Premium Country Germany Device Xiaomi Redmi Note 11 Pro 5G, PC Operating System Android (MIUI-Version 14.0.2), Windows 10   My Question or Issue Since 2 months I've been getting w...

Susan_GP

Moderator

513 Views

4 replies

0 likes

  • 513 Views
  • 4 replies
  • 0 likes

Superuser Contribution Куда пропали песни от юг 404 «киберпанк» и «Мы не прийдем домой»

Были такие крутые песни а потом пропали с спотифай,я плачу 

Visitor

Были такие крутые песни а потом пропали с спотифай,я плачу 

Ivelina

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution My New Releases Disappears from Home Screen

Anyone else notice that your individualized ‘New Releases’ only shows upperiodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating. Other times it appears and then suddenly disappears?This is obvio...

Casual Listener

Anyone else notice that your individualized ‘New Releases’ only shows up periodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating.   Oth...

Goat313

Newbie

4306 Views

7 replies

0 likes

  • 4306 Views
  • 7 replies
  • 0 likes

Superuser Contribution Suggestion for devs - I reset my "date added" info for liked songs

Plan: PremiumCountry: USADevice: Macbook Pro 2023Operating System: Ventura 13.5 I was dragging a large portion of my liked songs into a playlist on the left side bar. This playlist was located directly under my liked songs. I accidentally dropped the...

Newbie

Plan: Premium Country: USA Device: Macbook Pro 2023 Operating System: Ventura 13.5   I was dragging a large portion of my liked songs into a playlist on the left side ba...

Susan_GP

Moderator

636 Views

1 replies

2 likes

date added
Liked Songs Playlist
sad
suggestion
  • 636 Views
  • 1 replies
  • 2 likes

Superuser Contribution PS4 cant show my playlist

Recently maybe i press the wrong button accidentally, and now my library has only one song but my liked songs still have those songs i liked before. Now I have to play (liked songs) sequentially. Could anybody help me to make the playlist back? Thank...

Visitor

Recently maybe i press the wrong button accidentally, and now my library has only one song but my liked songs still have those songs i liked before. Now I have to play (liked songs) sequentially. Cou...

Vasil

Moderator

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random person added songs to playlist, can I mass delete new songs

My partner and I have shared a playlist for nearly a year that we put songs in that we both like. We probably had up to 200 songs in the playlist... until today. Some random account added 11,000 songs to our playlist. To be fair, the playlist was pub...

Casual Listener

My partner and I have shared a playlist for nearly a year that we put songs in that we both like. We probably had up to 200 songs in the playlist... until today. Some random account added 11,000 song...

Tofa-Ali

Visitor

15571 Views

22 replies

0 likes

Playlists
  • 15571 Views
  • 22 replies
  • 0 likes

Superuser Contribution Why is my Steve Earle playlist all greyed out?

PlanPremiumCountryUK and FranceDeviceiPhone 11, Macbook Pro, Amazon FirestickOperating SystemVarious My Question or IssueI made a six-hour Best of Steve Earle playlist a few years back. I noticed it was all greyed out sometime last year and presumed ...

Gig Goer

Plan Premium Country UK and France Device iPhone 11, Macbook Pro, Amazon Firestick Operating System Various   My Question or Issue I made a six-hour Best of Steve Earle playlist a few ...

Yordan

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how do I add rss feed podcast to my spotify?

I do have link for rss feed from podcast, but I didn't find anywhere in spotify (both app and desktop) where to add the link.

Visitor

I do have link for rss feed from podcast, but I didn't find anywhere in spotify (both app and desktop) where to add the link.

scottmonte

Newbie

68934 Views

10 replies

7 likes

  • 68934 Views
  • 10 replies
  • 7 likes

Superuser Contribution Re: Artists Dashboard keeps saying "Something went wrong. Reload"

Hi, I have the same problem, I followed the instructions in the topic without success. When I try to request the artist page from routenote for the first time I keep receiving the same message. I also tried from the Android phone with the same result...

Visitor

Hi, I have the same problem, I followed the instructions in the topic without success. When I try to request the artist page from routenote for the first time I keep receiving the same message. I als...

Joan

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Played" tag deleted from list

All "played" tags as well as current "current location in playtime" got deleted from an entire podcast. These were 100+ episodes, out of a list of 500+.This sucks pretty bad as it's impossible to tell now what I have listened to and what not.

Visitor

All "played" tags as well as current "current location in playtime" got deleted from an entire podcast. These were 100+ episodes, out of a list of 500+. This sucks pretty bad as it's impossible to...

Vasil

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Logged out of account and deleted library.

PlanPremiumMy Question or IssueI got an email saying I needed to reset my password because of suspicious activity so I naturally checked it was from spotify and proceeded to reset the password. When i logged back in there wasn't anything in my librar...

Casual Listener

Plan Premium My Question or Issue I got an email saying I needed to reset my password because of suspicious activity so I naturally checked it was from spotify and proceeded to reset the password....

shannonhula

Visitor

944 Views

5 replies

0 likes

  • 944 Views
  • 5 replies
  • 0 likes

Superuser Contribution Download of songs but original is not downloaded

I tried to download a song from Eagles but when I played it, it was the same song sung by some other group or a karaoke

Visitor

I tried to download a song from Eagles but when I played it, it was the same song sung by some other group or a karaoke 

Vasil

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution como invertir mi playlis

Cuando descargo una canción de spoty y la pongo en mi playlis aparece hasta abajo del la playlis y yo quiero que que aparezca arriba y que las que agregue anterior mente aparezcan abajo, como le hago?

Visitor

Cuando descargo una canción de spoty y la pongo en mi playlis aparece hasta abajo del la playlis y yo quiero que que aparezca arriba y que las que agregue anterior mente aparezcan abajo, como le hago...

Vasil

Moderator

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify only shows Sounds system not separate Echo dot

I have linked my Alexa to Spotify and it's been working fine for months. I recently got an amazon FireTv and now when I want to play music from Spotify on my Echo Dot it only shows "Everywhere" and "Sound System" in the devices list on not just my Ec...

Newbie

I have linked my Alexa to Spotify and it's been working fine for months. I recently got an amazon FireTv and now when I want to play music from Spotify on my Echo Dot it only shows "Everywhere" and "...

Ivelina

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with favorites

Plan: FreeCountry: PolandDevice: SmartphoneOperating System: Android 13My Question or Issue many of ignored tracks got unignored without my interaction and were playedsome of favored by me tracks have removed their "favorite" status without my intera...

Regular

Plan: Free Country: Poland Device: Smartphone Operating System: Android 13 My Question or Issue   many of ignored tracks got unignored without my interaction and were played some of fav...

Joan

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs doesnt play on queue. Like back to back after subscribing the premium

Iam not getting my liked songs in queue. Like back to back. Even after subscribing. Can anyone help me in this

Visitor

Iam not getting my liked songs in queue. Like back to back. Even after subscribing. Can anyone help me in this

Vasil

Moderator

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Only!!!

Hi all! Is there a way to stop getting smart shuffle songs? I realize how to turn it off, but songs not in my playlist (or even library) creep in after about 10 playlist songs. I don't want to go back to iTunes... but I pay the full price to listen t...

Casual Listener

Hi all! Is there a way to stop getting smart shuffle songs? I realize how to turn it off, but songs not in my playlist (or even library) creep in after about 10 playlist songs. I don't want to go bac...

Vasil

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Playlists not updating on Desktop

PlanPremiumDeviceAndroid LG V60Operating SystemWindows 11 My Question or IssueI added new playlists on my Android phone LG v60. The playlists do not appear on my desktop Windows 11 even after I log out and in on both platforms. I tried logging out an...

Casual Listener

Plan Premium Device Android LG V60 Operating System Windows 11   My Question or Issue I added new playlists on my Android phone LG v60. The playlists do not appear on my desktop Windows ...

MihailY

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Rearranging playlists

Hi I use Spotify on mobile and I wanted the playlists on my profile to appear in a different order. But whenever I choose custom order in my library I am not able to drag and drop. When I hold down on a playlist I just get an option to pin it. I don’...

Casual Listener

Hi I use Spotify on mobile and I wanted the playlists on my profile to appear in a different order. But whenever I choose custom order in my library I am not able to drag and drop. When I hold down o...

Amay

Spotify Star

715 Views

1 replies

1 likes

  • 715 Views
  • 1 replies
  • 1 likes

Superuser Contribution Kann ich ein Musikwerk auf meinem PC unter Musik speichern?

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch zur Verfügung stellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen.PlanKostenlos/PremiumLand Gerät(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 2016)Betrie...

Casual Listener

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch zur Verfügung stellen, desto einfacher wird es für uns sein, zu versuchen, Ihnen zu helfen. Plan Kostenlos/Premium Land &nbs...

MihailY

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes