Dragging items in queue is buggy

[LarterStyles]

Plan

Premium

Country

Australia

Device

iPhone 11 Pro

Operating System

iOS 13.1.1

My Question or Issue

With the lastest update (downloaded today), reordering items in the queue is very difficult.

To reproduce:

• Play a song/playlist/etc.
• Open the queue
• Scroll the queue downwards (i.e. to browse songs that appear offscreen initially) — this seems to be the key step
• Now grab the "handle" next to a song and try to drag it up or down, you'll notice that the song and the queue both move, so it gets very unwieldy

I can capture a screen recording if need be.

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Also, a screen recording would be helpfult too 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[LarterStyles]

See attached screen recording (taken after force-close + reboot), showing:

• Normal scrolling behaviour when queue is first opened
• Buggy scrolling after queue is "scrolled down" a little bit

The attached screenshot also shows the app version (this is the latest version, installed on a new iPhone 11 Pro with the latest iOS 13.1.1).

[LarterStyles]

I'm still experiencing this issue, even after the recent app updates. Can anyone shed any light on this?

[LarterStyles]

This is still happening. Now at version 8.5.32.808.

[Peppify]

Same issue for me. I am in Italy, with iPhone 6s, iOS 13.2.3 Spotify 8.5.32.808
I have this issue from a few months. I tried to re-download the app, to soft reset the phone, but nothing.

[LarterStyles]

This is still happening. Now at version 8.5.34.644.

[Stjimi]

Hi,
I also have this problem. When you go further down the queue and try to drag it to the top, both the song and the list move causing a glitch. Sometimes it even crashes the app.

iPhone X
iOS 13.3
Spotify 8.5.34.644

[EthanS1]

Hi @Stjimi & @LarterStyles,

Please see the update from the Spotify teams here regarding this issue.

They are aware of this problem but they can't action this right away the last update stated 'We don't have a timeframe for a fix, but hopefully we'll have an update soon.'

I'll see if I can get a update on that thread that I have linked above but I cannot guarantee anything. 

Thanks,

/ES

[LarterStyles]

@EthanS1, these issues aren’t related in any way (apart from the fact that they both involve the queue).

The bug described in this thread has to do with reordering the queue, whereas the bug you’ve linked to involves a single invisible / transparent song title in the queue.

View my screen capture if still not clear (see original post above for more info): https://community.spotify.com/spotify/attachments/spotify/spotifyiOS/116942/6/IMG_3889.MP4