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Plan
Premium
Country
Australia
Device
iPhone 11 Pro
Operating System
iOS 13.1.1
My Question or Issue
With the lastest update (downloaded today), reordering items in the queue is very difficult.
To reproduce:
I can capture a screen recording if need be.
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
Also, a screen recording would be helpfult too 🙂
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
See attached screen recording (taken after force-close + reboot), showing:
The attached screenshot also shows the app version (this is the latest version, installed on a new iPhone 11 Pro with the latest iOS 13.1.1).
I'm still experiencing this issue, even after the recent app updates. Can anyone shed any light on this?
This is still happening. Now at version 8.5.32.808.
This is still happening. Now at version 8.5.34.644.
Hi @Stjimi & @LarterStyles,
Please see the update from the Spotify teams here regarding this issue.
They are aware of this problem but they can't action this right away the last update stated 'We don't have a timeframe for a fix, but hopefully we'll have an update soon.'
I'll see if I can get a update on that thread that I have linked above but I cannot guarantee anything.
Thanks,
/ES
@EthanS1, these issues aren’t related in any way (apart from the fact that they both involve the queue).
The bug described in this thread has to do with reordering the queue, whereas the bug you’ve linked to involves a single invisible / transparent song title in the queue.
View my screen capture if still not clear (see original post above for more info): https://community.spotify.com/spotify/attachments/spotify/spotifyiOS/116942/6/IMG_3889.MP4