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I can't log onto my spotify iPhone app

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I can't log onto my spotify iPhone app

mrojas527
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?
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206 Replies

Harmansandhu88

I was just having the same problem. If you don't have your account connected with facebook, then the way to login would be to enter your email address as the username without the @email.com part. Then enter your password. 

Trioval24

Same problem again...... Ready to close my account!!!!  Can log into the Website with no issues.  But Galaxy App/ Forget it! Same issue with the downloaded app on my new Lenovo Computer.  App/ Forget it!  Tried all the usual stuff.  Redownload, change password....etc.

 

Not worth my efforts anymore!  Pandora gets my money!

leelu63
Hi there... You should log in only your username and not your email address. Under "username" there must not be a "___@___.com" Hope this helps.

erykah1

Hey, I have tried this and it still doesnt work. I think i will just use another app.

AJ17264
Awesome!!!! Worked thank you

albana
 

exclave

incredible how big c_r_a_p spotify programmers can do. if the problem is simple login, what other problems are hidden in this stuff?

 

so many people are heving the same problem for so many years with no real help from vulnerable spotify's guys, annoying. it is a really big shame spotify corp.

 

greetings from Poland

antonioSpl

working, Thanks 🙂

Ferrytjen
Dang. Such a stupid thing and almost angry can't login to my new iPhone with spotify. And solve by enter ONLY USERNAME NOT email address..thank a bunch

gigi11

This is the dumbest thing ever! ugh! But thanks for the resolution. I was going crazy!

pj--

This sounds so silly and stupid. Wonder why Spotify wouldnt fix something so basic.

 

Thanks OP for posting the solution.

jcechman

Hi,

just one thing to add.. the username is CASE SENSITIVE. I recently got the iphone 7 and when trying to login my phone would automatically capitalize the first letter of username - bad! I was getting the same error you are having (username not recognized, etc.). pay attention to the capitalization of your username.

Hope this helped!

Shawnafid
I have tried using my username only as well and it still won't let me in. This is ridiculous!!!

Itssubrat
Perfect. It was ditto for me. Thanks for saving the day

Lease365
I was having the same problem for 3days then I logged in with just my user name which is my email but took off the email address and voila it worked! Yay! Music to my ears!!!

andrewbecker
Can't get Spotify premium to take money off my Apple Store credit. I have over 30 dollars on there and it won't let me listen to music without commercials. Plus it won't allow me to login after I logged out now I'm trying to login again and it won't allow me to do it. Plz help thanks

lcorrea2
I'm having problem login in my Spotify

Lease365
Don't use your email address just use the name before the @yahoo.com or @gmail.com etc.

Edwar1138
Worked for me too!

mateo85
I changed the password and I still get into my account unless this problem is fixed I am canceling my account

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