I can't log onto my spotify iPhone app

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I can't log onto my spotify iPhone app

mrojas527
Casual Listener
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?
206 Replies

Harmansandhu88
Newbie

I was just having the same problem. If you don't have your account connected with facebook, then the way to login would be to enter your email address as the username without the @email.com part. Then enter your password. 

Trioval24
Newbie

Same problem again...... Ready to close my account!!!!  Can log into the Website with no issues.  But Galaxy App/ Forget it! Same issue with the downloaded app on my new Lenovo Computer.  App/ Forget it!  Tried all the usual stuff.  Redownload, change password....etc.

 

Not worth my efforts anymore!  Pandora gets my money!

leelu63
Casual Listener
Hi there... You should log in only your username and not your email address. Under "username" there must not be a "___@___.com" Hope this helps.

erykah1
Newbie

Hey, I have tried this and it still doesnt work. I think i will just use another app.

AJ17264
Newbie
Awesome!!!! Worked thank you

albana
Casual Listener
 

exclave
Newbie

incredible how big c_r_a_p spotify programmers can do. if the problem is simple login, what other problems are hidden in this stuff?

 

so many people are heving the same problem for so many years with no real help from vulnerable spotify's guys, annoying. it is a really big shame spotify corp.

 

greetings from Poland

antonioSpl
Newbie

working, Thanks 🙂

Ferrytjen
Newbie
Dang. Such a stupid thing and almost angry can't login to my new iPhone with spotify. And solve by enter ONLY USERNAME NOT email address..thank a bunch

gigi11
Newbie

This is the dumbest thing ever! ugh! But thanks for the resolution. I was going crazy!

pj--
Newbie

This sounds so silly and stupid. Wonder why Spotify wouldnt fix something so basic.

 

Thanks OP for posting the solution.

jcechman
Casual Listener

Hi,

just one thing to add.. the username is CASE SENSITIVE. I recently got the iphone 7 and when trying to login my phone would automatically capitalize the first letter of username - bad! I was getting the same error you are having (username not recognized, etc.). pay attention to the capitalization of your username.

Hope this helped!

Shawnafid
Casual Listener
I have tried using my username only as well and it still won't let me in. This is ridiculous!!!

Itssubrat
Newbie
Perfect. It was ditto for me. Thanks for saving the day

Lease365
Casual Listener
I was having the same problem for 3days then I logged in with just my user name which is my email but took off the email address and voila it worked! Yay! Music to my ears!!!

andrewbecker
Newbie
Can't get Spotify premium to take money off my Apple Store credit. I have over 30 dollars on there and it won't let me listen to music without commercials. Plus it won't allow me to login after I logged out now I'm trying to login again and it won't allow me to do it. Plz help thanks

lcorrea2
Newbie
I'm having problem login in my Spotify

Lease365
Casual Listener
Don't use your email address just use the name before the @yahoo.com or @gmail.com etc.

Edwar1138
Newbie
Worked for me too!

mateo85
Newbie
I changed the password and I still get into my account unless this problem is fixed I am canceling my account
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