Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My Spotify Stops Playing Everytime I Get a Snapchat Notification

My Spotify Stops Playing Everytime I Get a Snapchat Notification

This Just Started Happening this Morning But Everytime My Phone Receives A SnapChat Notification But Music Stops Playing I Am Running iOS 11 On A iPhone 7 Plus And The SnapChat Is Up To Date I Am Also A Premium Customer 

My First Thought was That Some One Else Have Been Using Because Occasionally I will Allow One Of My Friends To Use My Spotify account But That Wasnt The case 

 

Edit 12-9-17: I’ve Had An iPhone X For About A Little Over 2 Weeks Now And I’m Still Having The Same Issue I Had On My Other iPhone

Reply
125 Replies

I have this problem as well. 

I have the same problem.  Following in hopes to find the fix. 

Me also 

I’m having this same problem too, also with an iphone 7 plus. Has anybody found a solution yet?

Same issue on iPhone 6S

Same issue on the iPhoneX running iOS 11.1.1, had the same problem on iOS 11.

have the same problem! iphone 7 and premium user

I have the same problem! It only happens when I’m connect to Bluetooth, or unless I haven’t noticed it any other time. iPhone 7 premium user, very sad this keeps happening cause it pauses almost every 30 seconds. Needs to get fixed soon. 

I have the same problem too!!! 

Is there anyway to solve it ?

 

Same here iPhone 7 Plus anyone else speaker sounds like phones been wet ? Like  muffled  distorted but only on Spotify app everything else sounds good ?

Yes! It like has little hiccups as well in the sound if that makes any sense

I haven’t found any solution to it yet. I’ve tried turning off the sound and vibration for my notifications but nothing seems to work 😞

Same here but I don’t think it’s spotify that’s making the issue because my Netflix pauses as well. Might be a Snapchat issue or iPhone issue

It happens with my soundcloud and british radio app. Sometimes with all notifications. My best guess is that it’s an iphone issue

I have the same problem too, but now it happens when I get a notification from twitter or youtube. It's starting to get very annoying..

I have the same issue on my iphone 6S.

Also happens when I watch a video on IG mid song or video on twitter. I have to zap the app and reopen. It’s super annoying. Running iOS 11.2 Beta on an iPhone X and it’s still happening. Premium user 

Now it just says i'm offline and not conected to the internet which isn't correct 😞

It happens to me too, I deleted the app and reinstalled it and it worked for a day but now it’s back. 

I listen to ordinary music on Spotify iOS 11.2 beta iPhone 6s premium and I get a Snapchat notification and it stops and won’t play if I don’t press the play button 

Suggested posts