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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35782 Views

40 replies

10 likes

  • 35782 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101064 Views

115 replies

12 likes

Other
  • 101064 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
  • 1245 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298050 Views

61 replies

16 likes

  • 298050 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125387 Views

19 replies

38 likes

  • 125387 Views
  • 19 replies
  • 38 likes

Solved!! spotify pausing when facebook used on Iphone5- cant use both at same time

Hi I have made no changes to my spotify app or my facebook app on my iphone 5 but as of this morning I cant listen to spotify and use fb at the same time whatever i am listening to on spotify pauses when i open my fb app when i click back on spotify ...

Casual Listener

Hi I have made no changes to my spotify app or my facebook app on my iphone 5 but as of this morning I cant listen to spotify and use fb at the same time whatever i am listening to on spotify pau...

Pongpd

Visitor

25199 Views

4 replies

0 likes

  • 25199 Views
  • 4 replies
  • 0 likes

Help with Playlist Look

PlanFreeCountryUSADeviceiPhone 6Operating SystemiOS 12 My Question or Issue When I first got Spotify I created a playlist and in that playlist had all my songs. When I used to open my playlist it would have all my songs they’re ready for me to click ...

Visitor

Plan Free Country USA Device iPhone 6 Operating System iOS 12   My Question or Issue  When I first got Spotify I created a playlist and in that playlist had all my songs. When I u...

MateusM

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify enters offline mode automatically

PlanPremiumCountry DeviceiPhone 12 ProOperating SystemiOS 14.6 My Question or IssueHaving updated iOS and watchOS to their latest in order to take advantage of easy unlocking when I have a mask on, I noticed Spotify has been malfunctioning. Every tim...

Casual Listener

Plan Premium Country   Device iPhone 12 Pro Operating System iOS 14.6   My Question or Issue Having updated iOS and watchOS to their latest in order to take advantage of easy unlo...

bluebutcher

Casual Listener

1052 Views

4 replies

0 likes

  • 1052 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify reproduces randomly songs after 20 seconds

Operating System: Everywhere (Iphone 12, Desktop, Google Home etc..) DescriptionSince 3 days ago my Spotify is reproducing songs randomly after 20 seconds of each one. When I listen any song from my playlist of radio or wherever, I can only listen ar...

Visitor

Operating System:  Everywhere (Iphone 12, Desktop, Google Home etc..)   Description Since 3 days ago my Spotify is reproducing songs randomly after 20 seconds of each one. When I listen...

Alex

Spotify Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Car-view with BT-FM-Transmitter

PlanPremiumCountryGermanyDeviceIphone SE 2020Operating SystemiOS 14.6 My Question or IssueSpotify won`t display in Car view when connected to my BluetoothFM Transmitter Omorc VicTsing. Reinstalling/re-connecting werent succesfull; the Spotify version...

Casual Listener

  Plan Premium Country Germany Device Iphone SE 2020 Operating System iOS 14.6   My Question or Issue Spotify won`t display in Car view when connected to my BluetoothFM Transmitt...

Ivan

Spotify Legend

1660 Views

3 replies

1 likes

BT
car view
iOS
  • 1660 Views
  • 3 replies
  • 1 likes

Superuser Contribution View songs by a filter on mobile custom playlist

PlanFreeCountryUnited StatesDevice(iPhone 8, Hp Laptop)Operating System(iOS 14.5, Windows 10) My Question or IssueI can change my custom order of songs in my playlists on my iPhone by dragging them on my laptop. I can also use filters on my account i...

Casual Listener

Plan Free Country United States Device (iPhone 8, Hp Laptop) Operating System (iOS 14.5,  Windows 10)   My Question or Issue I can change my custom order of songs in my playlists ...

Alex

Spotify Legend

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sharing songs not working offline anymore

PlanPremiumCountryGermanyDevice(iPhone XS)Operating System(iOS 14.6) My Question or IssueApp version: 8.6.30.968After the recent update, I am no longer able to use the share option for any songs while listening to my playlists offline. The share butt...

Casual Listener

Plan Premium Country Germany Device (iPhone XS) Operating System (iOS 14.6)   My Question or Issue App version: 8.6.30.968 After the recent update, I am no longer able to use the...

Eni

Moderator

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes

Solved!! Transfer Local Files from iPhone to Computer

PlanPremiumCountryUSDevice(iPhone 12, iPhone X)Operating System(iOS 14.6) My Question or IssueI recently factory reset my computer and totally forgot to back up my local files music and I wanted to know if there was any way at all to get my local fil...

Newbie

Plan Premium Country US Device (iPhone 12, iPhone X) Operating System (iOS 14.6)   My Question or Issue I recently factory reset my computer and totally forgot to back up my local file...

AeroZ

Composer

1711 Views

1 replies

0 likes

  • 1711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on the app.

PlanFreeCountryUnited KingdomDeviceiPhone 5cOperating SystemiOS 10.3.3 My Question or IssueMy Spotify started playing random songs in the middle of my playlist, and when i searched why it said I'd probably been hacked, so I changed the password and c...

Casual Listener

Plan Free Country United Kingdom Device iPhone 5c Operating System iOS 10.3.3   My Question or Issue My Spotify started playing random songs in the middle of my playlist, and when i se...

Alex

Spotify Legend

1556 Views

6 replies

0 likes

  • 1556 Views
  • 6 replies
  • 0 likes

Solved!! What is this icon?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mojodrone

Casual Listener

5172 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify randomly playing

PlanPremiumCountryAmericaDeviceiPhone XROperating SystemiOS 14 My Question or IssueLately, my Spotify playlists have been playing randomly even when I have the app closed. When I try to pause it, it just keeps playing after a brief pause. Thank you f...

Visitor

  Plan Premium Country America Device iPhone XR Operating System iOS 14   My Question or Issue Lately, my Spotify playlists have been playing randomly even when I have the app cl...

Ver

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

How can I ensure Premium is accessible across all our devices including iPhones and Mac ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Simbo2016

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
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Superuser Contribution Impossible to connect to Spotify

Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later".I've tried multiple times, same message.I tried to connect on other devices, t...

Visitor

Hello,   I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3).   When I try to log in I get an error message : "An error happend. try again later". I've tr...

CarlosE

Spotify Legend

648 Views

1 replies

2 likes

  • 648 Views
  • 1 replies
  • 2 likes

Superuser Contribution Adding/removing artists on Stations app

PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueIs there really a limit to the number of artists you can add to an individual station on the Spotify Stations ap? And how can I delete an artist from a station?

Regular

Plan Free Country United States Device iPhone 8 Operating System iOS 14.6   My Question or Issue Is there really a limit to the number of artists you can add to an individual station o...

Ivan

Spotify Legend

1028 Views

4 replies

0 likes

  • 1028 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist not saving added songs

PlanPremiumCountryMéxicoDeviceiPhone 8Operating SystemiOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi and spotify was not using cellular data. Later I turned data on for spotify to add...

Visitor

Plan Premium Country México Device iPhone 8 Operating System iOS 14.6     So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi ...

Novy

Moderator

2463 Views

1 replies

0 likes

  • 2463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Landscape orientation bug on iPhone 12 mini

 PlanPremium FamilyCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.6 My Question or IssueGoing from any app (or the homescreen) in landscape orientation and then switching back to spotify messes up the view by adding vertical black bars on both ...

Visitor

  Plan Premium Family Country USA Device iPhone 12 mini Operating System iOS 14.6   My Question or Issue Going from any app (or the homescreen) in landscape orientation and then switc...

Jeremy

Spotify Legend

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume Spotify Connect iOS

IPhone 12 Pro14.6Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I want to turn the volume down, it goes all the way down at once. So ther...

Casual Listener

IPhone 12 Pro 14.6 Spotify Premium    When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I w...

Alex

Spotify Legend

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
  • 0 likes

Superuser Contribution I'm trying to download my local tracks from my computer to my phone

PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System ios 14.6   My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...

Ver

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium not playing on my iPod Touch

PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...

Newbie

Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6   My Question or Issue I've been using my iPod touch for at least a year to play music thr...

Alex

Spotify Legend

3165 Views

1 replies

0 likes

7th generation iPod Touch
doesn't play
doesn't work
ipod
ipod touch
Seventh Generation iPod Touch
Spotify on iPod Touch
Spotify Premium
Spotify Premium doesn't work
won't play
Won't work
  • 3165 Views
  • 1 replies
  • 0 likes

[iOS] Listen Offline On watchOS Not Working

We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...

Casual Listener

We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available.   We are using the newest Apple Series 6 watc...

coleman99ph

Visitor

1810 Views

6 replies

12 likes

iOS
  • 1810 Views
  • 6 replies
  • 12 likes