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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43961 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109473 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302029 Views

62 replies

16 likes

  • 302029 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127991 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Music has no sound

PlanPremiumCountryU.S.Device(iPhone 7) 1 year oldOperating System(iOS 14.6 My Question or IssueThe music has no sound the sound on other apps is perfect. I tried reinstalling and restarting.

Visitor

Plan Premium Country U.S. Device (iPhone 7) 1 year old Operating System (iOS 14.6   My Question or Issue The music has no sound the sound on other apps is perfect. I tried reinstalling...

Novy

Moderator

533 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't play local files offline on spotify iphone app

Hi, I can not play my local files when my spotify app is in offline mode. When I am online it is fine, but when offline the songs will not play (they are obviously all dowloaded offline, green tick and all). All the songs are on my normal music on my...

Newbie

Hi,   I can not play my local files when my spotify app is in offline mode. When I am online it is fine, but when offline the songs will not play (they are obviously all dowloaded offline, gre...

Mihail

Spotify Legend

653 Views

2 replies

2 likes

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Superuser Contribution Shuffle doesn't work on Blend playlists

I've created two Blend playlists with friends on Spotify so far, and when I hit shuffle on either of them, they just don't shuffle. i.e., The queue does not change whatsoever when I hit the shuffle button. PlanPremiumCountryUSADeviceiPhone 11 ProOper...

Casual Listener

I've created two Blend playlists with friends on Spotify so far, and when I hit shuffle on either of them, they just don't shuffle. i.e., The queue does not change whatsoever when I hit the shuffle b...

Ver

Spotify Legend

1138 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Songs skipping and stopping on Chromecast speakers

Hi, The issue in the link below is indeed exactly describing our problem:https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Songs-skipping-on-Google-Home-Chromecast-Audio/m-p/5016644#M72216Posting as new issue, as that issue seems to not ac...

Visitor

Hi,   The issue in the link below is indeed exactly describing our problem: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Songs-skipping-on-Google-Home-Chromecast-Audio/m-p/501...

MateusM

Spotify Star

957 Views

1 replies

0 likes

chromecast audio
Chromecast Speaker
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Superuser Contribution History on mobile playing wrong songs

DeviceiPhone 7 on iOS 14.6, iPhone XR on 14.3Spotify version:8.6.30.968My Question or IssueClicking on a song in history just shuffles through other songs In the attached screen recording the whole time I was clicking on miss the rageI’ve tried this ...

Visitor

Device iPhone 7 on iOS 14.6, iPhone XR on 14.3 Spotify version: 8.6.30.968 My Question or Issue Clicking on a song in history just shuffles through other songs  In the attached screen reco...

Eni

Moderator

531 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Group sessions apple watch like status

PlanPremiumCountryGermany Device(iPhone 11 pro max Operating System(iOS 14 .) My Question or Issue Person A apple watch + iPhone 11 pro maxPerson B Apple watch + iPhone X When in a group session the apple watch of person B shows a song as "liked" eve...

Visitor

Plan Premium Country Germany   Device (iPhone 11 pro max  Operating System (iOS 14 .)   My Question or Issue   Person A apple watch + iPhone 11 pro max Person B Apple...

CarlosE

Spotify Legend

647 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Filtering by downloaded songs doesn’t work in folders

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 14.4 My Question or IssueWhen filtering by Downloaded Songs, it filters those folders that have Downloaded playlists, but if the playlist is in a folder within a folder I see all t...

Music Fan

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 14.4   My Question or Issue When filtering by Downloaded Songs, it filters those folders that have Download...

CarlosE

Spotify Legend

1456 Views

5 replies

1 likes

  • 1456 Views
  • 5 replies
  • 1 likes

[iOS][Connect] Apple Watch stopped streaming

My Apple Watch was streaming fine over LTE and would switch from my phone e connection to the LTE connection as I left home. Yesterday it failed to connect and posted “something went wrong. Try again later” After looking for solutions I have - restar...

Casual Listener

My Apple Watch was streaming fine over LTE and would switch from my phone e connection to the LTE connection as I left home. Yesterday it failed to connect and posted “something went wrong. Try again...

656 Views

0 replies

2 likes

Connect
iOS
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Superuser Contribution Device sync stopped working

PlanPremiumCountryFranceDeviceiPhone 6sOperating SystemiOS 14.2My Question or IssueHi, since yesterday my Spotify does not sync between my phone and desktops (Windows 10). I have been switching between devices for years even when the phone is on mobi...

Casual Listener

  Plan Premium Country France Device iPhone 6s Operating System iOS 14.2 My Question or Issue Hi, since yesterday my Spotify does not sync between my phone and desktops (Windows 10). I...

Alex

Spotify Legend

1770 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution Bluetooth play button does not always resume music

PlanPremium CountryUnited States DeviceiPhone SE 2nd GenerationOperating SystemiOS 14.6 My Question or IssueMy iPhone is paired to a variety of Bluetooth devices. I find that the pause button on these devices works on pausing the music, but play does...

Roadie

  Plan Premium   Country United States   Device iPhone SE 2nd Generation Operating System iOS 14.6   My Question or Issue My iPhone is paired to a variety of Bluetoot...

Eni

Moderator

2128 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Dislike button missing from Spotify

PlanPremiumCountrySpainDeviceiPhone 8 plus / Macbook Pro 15"Operating SystemiOS 12, MacOS My Question or IssueDislike button missing in a lot of playlists in Spotify. Is this a bug? A feature? This problem is making me crazy, before (like last year) ...

Casual Listener

Plan Premium Country Spain Device iPhone 8 plus / Macbook Pro 15" Operating System iOS 12, MacOS   My Question or Issue Dislike button missing in a lot of playlists in Spotify. Is this...

EmilyMae418

Visitor

55349 Views

117 replies

183 likes

  • 55349 Views
  • 117 replies
  • 183 likes

Superuser Contribution ¿why cant I use the offline feature of the apple watch? it just doesn't show. My app is up to date.

Hey so... recently I saw that the apple watch is able to download music and use it offline, nevertheless, my iPhone app just doesn't shot the option to do so. I've made sure that it is up to date. I live in Guatemala and have premium. ¿Is this issue ...

Newbie

Hey so... recently I saw that the apple watch is able to download music and use it offline, nevertheless, my iPhone app just doesn't shot the option to do so. I've made sure that it is up to date. I ...

Tania235

Casual Listener

1793 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Superuser Contribution Playlist

PlanPremium “Family one”CountryPuerto Rico Device(iPhone 12 Pro Max)Operating System(iOS 14) My Question I was looking to add a whole playlist “mine” to add it to another playlist of mine “kind of merging plays list” I remember this feature in old ve...

Visitor

Plan Premium “Family one” Country Puerto Rico  Device (iPhone 12 Pro Max) Operating System (iOS 14)   My Question  I was looking to add a whole playlist “mine” to add it to a...

Alex

Spotify Legend

474 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Hacking?? Spotify stops chosen song and plays random, unknown song

Hi! So recently, I‘m experiencing a major issue when using spotify. I‘m chosing a song from a playlist and it starts playing. After some of time, mostly between 5 and 30 seconds and never above, a random other song starts to play. These are no songs ...

Casual Listener

Hi!    So recently, I‘m experiencing a major issue when using spotify. I‘m chosing a song from a playlist and it starts playing. After some of time, mostly between 5 and 30 seconds and ne...

Jeremy

Spotify Legend

10363 Views

14 replies

2 likes

  • 10363 Views
  • 14 replies
  • 2 likes

Suddenly my premium acct is not recognized in my ipad 4 ios10 that i cannot log in

i was renewing my premium account yesterday and i logged out on my ipad 4 ios10. after renewing, i logged in back and suddenly my premium account is no longer recognized by spotify on my ipad 4 ios10 but works perfectly fine on my iphone 6s. i listen...

Visitor

i was renewing my premium account yesterday and i logged out on my ipad 4 ios10.  after renewing, i logged in back and suddenly my premium account is no longer recognized by spotify on my ipad 4...

Noah

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Premium on iPad

I am subscribed to Premium and I can normally use it on both my iPhone 12 and MacBook Air however it does not seem to work properly on my iPad Air: I am able to choose the song to play but by doing so it disables shuffle play which means that I can’t...

Casual Listener

I am subscribed to Premium and I can normally use it on both my iPhone 12 and MacBook Air however it does not seem to work properly on my iPad Air: I am able to choose the song to play but by doing s...

Noah

Community Legend

592 Views

1 replies

0 likes

iPad Air Premium Shuffle
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  • 1 replies
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Superuser Contribution Spotify Session would play the next song but would return to the next song in the queue/playlist.

Plan: FamilyFree/Premium: PremiumCountry: Aussie Device(iPad Pro 2020, iPhone 5s, iPhone 6s Plus)Operating SystemiOS 14.6,iOS 12.x, 14.4.2, My Question or IssueIf I changed the music while the song is originally opened, the song will play the next so...

Visitor

Plan: Family Free/Premium: Premium Country: Aussie   Device (iPad Pro 2020, iPhone 5s, iPhone 6s Plus) Operating System iOS 14.6,iOS 12.x, 14.4.2,   My Question or Issue If I chan...

Jeremy

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution big glitch spotify didn’t realize before the lyric update

Lyrics are removed out of view whenever a song is skipped or ends, terrible oversight in spotify. Horrible feature, having to have us scroll down, refind lyric view and reopen it (3 steps) after every song. video of the issue https://www.reddit.com/r...

Visitor

Lyrics are removed out of view whenever a song is skipped or ends, terrible oversight in spotify. Horrible feature, having to have us scroll down, refind lyric view and reopen it (3 steps) after ever...

user-removed

Not applicable

2900 Views

14 replies

0 likes

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  • 14 replies
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Solved!!Superuser Contribution Can’t open “liked music” offline

PlanPremiumCountryBrazilDeviceiPhone 6sOperating System14.5.1 My Question or IssueWhen I’m offline my playlist “Liked Songs” doesn’t open. Only on Wi-Fi or mobile data turned on so I it opens.Before I updated Spotify I could do that, but now that I’v...

Casual Listener

  Plan Premium Country Brazil Device iPhone 6s Operating System 14.5.1   My Question or Issue When I’m offline my playlist “Liked Songs” doesn’t open. Only on Wi-Fi or mobile dat...

andrezs

Casual Listener

3707 Views

3 replies

0 likes

iOS
liked songs
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  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps unblocking artists

PlanPremiumCountryUSADevice(iPhone 10xr)Operating System(iOS 14.5)My Question or IssueEver since I updated Spotify years ago from just being able to click on the song you’re listening to and press do not play this artist to now blocking any artist I ...

Regular

Plan Premium Country USA Device (iPhone 10xr) Operating System (iOS 14.5) My Question or Issue Ever since I updated Spotify years ago from just being able to click on the song you’re listeni...

Ver

Spotify Legend

4756 Views

20 replies

0 likes

  • 4756 Views
  • 20 replies
  • 0 likes