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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

  • 28707 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93603 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
  • 933 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

  • 293190 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Landscape orientation bug on iPhone 12 mini

 PlanPremium FamilyCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.6 My Question or IssueGoing from any app (or the homescreen) in landscape orientation and then switching back to spotify messes up the view by adding vertical black bars on both ...

Visitor

  Plan Premium Family Country USA Device iPhone 12 mini Operating System iOS 14.6   My Question or Issue Going from any app (or the homescreen) in landscape orientation and then switc...

Jeremy

Spotify Legend

986 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Volume Spotify Connect iOS

IPhone 12 Pro14.6Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I want to turn the volume down, it goes all the way down at once. So ther...

Casual Listener

IPhone 12 Pro 14.6 Spotify Premium    When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I w...

Alex

Spotify Legend

873 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution I'm trying to download my local tracks from my computer to my phone

PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System ios 14.6   My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...

Ver

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium not playing on my iPod Touch

PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...

Newbie

Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6   My Question or Issue I've been using my iPod touch for at least a year to play music thr...

Alex

Spotify Legend

3141 Views

1 replies

0 likes

7th generation iPod Touch
doesn't play
doesn't work
ipod
ipod touch
Seventh Generation iPod Touch
Spotify on iPod Touch
Spotify Premium
Spotify Premium doesn't work
won't play
Won't work
  • 3141 Views
  • 1 replies
  • 0 likes

[iOS] Listen Offline On watchOS Not Working

We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...

Casual Listener

We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available.   We are using the newest Apple Series 6 watc...

coleman99ph

Visitor

1748 Views

6 replies

12 likes

iOS
  • 1748 Views
  • 6 replies
  • 12 likes

Superuser Contribution Jump backward 15 seconds on lock screen

On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...

Casual Listener

On Spotify Free, from US.  I'm using an iPhone 8 on iOS 14.6   Whenever I'm biking I like to listen to some of your longer podcasts.  My phone is positioned to where I can ...

Eni

Moderator

1069 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Local File Syncing Problem

PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...

Casual Listener

Plan Premium (United States) United States   Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.)   I am trying ...

user-removed

Not applicable

704 Views

3 replies

0 likes

  • 704 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where is music from one artist?

PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...

Casual Listener

Plan Premium Country Mother Russia  Device iPhone 6 Operating System iOS 14.2   My Question or Issue I can’t find where I can listen all music from one performer. I go t...

Mario

Spotify Legend

1553 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution As a premium user, how do i download music to an iWatch?

I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...

Regular

I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium.  I have installed the spotify app on it, but i cant see the option to transfer or d...

Mario

Spotify Legend

757 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Do you hate Spotify too?

I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...

Casual Listener

I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well.   Apple released a new architec...

Alex

Spotify Legend

843 Views

1 replies

1 likes

  • 843 Views
  • 1 replies
  • 1 likes

Superuser Contribution autoplay

Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...

Visitor

Iphone 12 pro ios 14.4.2  I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...

Jeremy

Spotify Legend

593 Views

1 replies

0 likes

autoplay not working
  • 593 Views
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Superuser Contribution Custom playlist artwork doesn’t appear on social media

When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?

Casual Listener

  When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?

Elena

Moderator

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Only You not working

Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue

Newbie

Hi there   i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists.   Plan Premium Country UK   Device (iPh...

Jeremy

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! how to shuffle on ipad?

Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...

Casual Listener

Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app... 

user-removed

Not applicable

83983 Views

34 replies

0 likes

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  • 34 replies
  • 0 likes

Superuser Contribution No lyrics

PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...

Visitor

Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6   My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...

CarlosE

Spotify Legend

1358 Views

3 replies

0 likes

  • 1358 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Other] Only You not working

When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?

Visitor

When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...

abbys9

Visitor

714 Views

2 replies

1 likes

iOS
Other
  • 714 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] music won’t play, appears to be unpaused but stuck at the 0:00

music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...

Visitor

music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...

Mihail

Spotify Legend

802 Views

1 replies

0 likes

iOS
Your Library
  • 802 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Current played song status out of sync with Apple Watch

Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok. But as soon as I switch track with my iPhone or We...

Regular

Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok....

Ivan

Spotify Legend

2877 Views

3 replies

0 likes

  • 2877 Views
  • 3 replies
  • 0 likes

Can no longer login to spotify on IOS 10

PlanPremiumCountryCanadaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueI recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an older version) but it won't let me login to any accounts, it fails to look ...

Regular

Plan Premium Country Canada Device iPhone 5 Operating System iOS 10   My Question or Issue I recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an...

Billy-J

Spotify Star

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes