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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37119 Views
  • 15 replies
  • 36 likes
  • 37119 Views
  • 15 replies
  • 36 likes

Superuser Contribution App Closes Only When Playing an Album in the Background

PlanFreeCountryUnited StatesDeviceiPhone 10 XROperating SystemiOS 14.2My Question or IssueWhenever I use the Spotify app on my phone it usually works fine. I can play Spotify playlists fine, I can play my playlists fine, etc. The issue is when I try ...

  • Casual Listener
  • Plan Free Country United States Device iPhone 10 XR Operating System iOS 14.2 My Question or Issue Whenever I use the Spotify app on my phone it usually works fine. I can play Spotify playli...
  • Jeremy
  • Spotify Legend
  • 637 Views
  • 3 replies
  • 0 likes
  • app bug
    crashes
    iphone xr
  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Shuffle Button for 2020 Wrapped

PlanPremium CountryUnited States DeviceiPhone 11Operating SystemiOS 14.2There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button and then go to the shuffle button at the bottom left once I click to make the s...

  • Regular
  • Plan Premium  Country United States  Device iPhone 11 Operating System iOS 14.2 There is no shuffle option available for my 2020 Wrapped playlist. I have to click the play button an...
  • Jeremy
  • Spotify Legend
  • 1115 Views
  • 3 replies
  • 0 likes
  • 1115 Views
  • 3 replies
  • 0 likes

[iOS][Podcasts] No Audio on JRE Joe Rogan?

No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.

  • Visitor
  • No Audio on JRE Joe Rogan? What the heck was Spotify thinking? It's a PODCAST that people listen to? Boneheads.
  • 277 Views
  • 0 replies
  • 0 likes
  • iOS
    Podcasts
  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Status icons not shown on notch iPhones (X and above)

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14My Question or IssueI have always been super puzzled by this one...maybe I’m missing a setting but honestly there probably shouldn’t even be a setting for this...why are the status ic...

  • Regular
  • Plan Premium Country United States Device iPhone X Operating System iOS 14 My Question or Issue I have always been super puzzled by this one...maybe I’m missing a setting but honestly there ...
  • sweyers
  • Regular
  • 1547 Views
  • 10 replies
  • 0 likes
  • 1547 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Images doesn't load

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

  • Newbie
  • I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
  • Elena
  • Moderator
  • 10880 Views
  • 10 replies
  • 0 likes
  • 10880 Views
  • 10 replies
  • 0 likes

Some artists missing from the "following" list

I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't find them no longer on the list, loosing this way the pos...

  • Regular
  • I noticed that there are some artists that I follow who do not appear in the "following" list of my profile. This is a problem when I forget the name of some of my followed artists and I don't...
  • Travelguy36
  • Music Fan
  • 4148 Views
  • 25 replies
  • 7 likes
  • 4148 Views
  • 25 replies
  • 7 likes

Superuser Contribution SERIOUS CRITICAL BUG STILL NOT FIXED: Spotify silences alarm!

Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/ and https://community.spotify.com/t5/iOS-iPhone-iPad/Serious-ala...

  • Newbie
  • Spotify will sometimes prevent iPhone alarm from going off. This issue was described in https://www.reddit.com/r/iphone/comments/9u4cqk/how_an_ios_121_bug_prevents_the_alarm_from_going/   and ...
  • Mihail
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Listening to podcasts breaks Apple CarPlay

PlanFree/Premium FreeCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 10s MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 14.2 My Question or IssueI just jumped onto Spotify for JRE Podcast. When connected to ...

  • Newbie
  • Plan Free/Premium Free Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 10s Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 14.2&nbs...
  • 977 Views
  • 0 replies
  • 5 likes
  • 977 Views
  • 0 replies
  • 5 likes

App keeps crashing

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoorsPlanFree/PremiumCountryUkDeviceiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...

  • Visitor
  • My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors Plan Free/Premium Country Uk Devi...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution downloads on my iphone are no longer there

i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there.yes i am on the latest version of the app and ios.yes i have ample available storage.

  • Roadie
  • i just went to look at the downloaded albums/playlists on my iphone - they are no longer there. what happened to them?? it's empty. not a single download is there. yes i am on the latest version o...
  • Mario
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes & Closes when iPhone Auto-lock (screensaver) kicks in

PlanPremiumCountryCanada DeviceiPhone 7 Plus, iPhone XR, iPhone 11Operating SystemiOS 14.2 My Question or IssueThis issue surfaced a month or two ago. When playing songs from my playlist (everything on my playlist has been downloaded), Spotify crashe...

  • Newbie
  • Plan Premium Country Canada   Device iPhone 7 Plus, iPhone XR, iPhone 11 Operating System iOS 14.2   My Question or Issue This issue surfaced a month or two ago. When playing son...
  • Elena
  • Moderator
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist can only be manually shuffled

My Question or IssueTop songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with no memory of the playlist being shuffled before. It is the o...

  • Visitor
  •   My Question or Issue Top songs 2020 playlist does not have shuffle symbol imbedded in green play button at top (shuffle play) so every time it is pressed it plays the playlist in order, with...
  • Mihail
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPod] Crashing in background only while online

PlanPremiumCountryUSADeviceiPod 7th genMy Question or IssueSo it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spotify crashes in the background ONLY while I'm connected to the int...

  • Casual Listener
  • Plan Premium Country USA Device iPod 7th gen My Question or Issue So it took me the longest time to get spotify to stop crashing in the background in my car. Now though while I'm at home, spot...
  • Mario
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resuming audio via bluetooth plays audio on phone instead of car

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.2 My Question or Issue This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if its a Spotify or iOS issue. When my phone connects to my car via Bluetooth, Spotify r...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 14.2   My Question or Issue   This started happening just after the iOS 14.1 or 14.2 update. I'm not 100% sure if it...
  • Mihail
  • Spotify Legend
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution App force closing

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 14.0.1 My Question or IssueApp closes automatically while in the middle of the listening. Has been happening all week since the latest update and I’m unable to listen fully through one song.

  • Visitor
  • Plan Premium Country USA Device iPhone 7+ Operating System iOS 14.0.1   My Question or Issue App closes automatically while in the middle of the listening. Has been happening all week ...
  • Jeremy
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I view my Wrapped stats?

Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener. Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats. I got the email a couple days ago, and was disappointed to find the Spotify took away the...

  • Regular
  • Premium; Australia; iPhone 5; had an account for years, and am a fairly heavy listener.     Anyway, the issue I'm having is that I can't view my 2020 Wrapped stats.  I got the e...
  • Jeremy
  • Spotify Legend
  • 303 Views
  • 2 replies
  • 0 likes
  • iphone 5
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloading Podcasts subtitles for Offline Play?

I’m using iPhone XS with iOS 14.2My Question or IssueI’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs internet connection to show up. I happen to work in an ar...

  • Newbie
  • I’m using iPhone XS with iOS 14.2 My Question or Issue I’m trying to download Joe Rogan episodes with subtitles to play offline. The episodes downloads and plays normally but the subtitles needs in...
  • Ver
  • Spotify Legend
  • 1793 Views
  • 1 replies
  • 0 likes
  • 1793 Views
  • 1 replies
  • 0 likes

Can’t Download app

PlanPremiumCountrySwedenDeviceIphone 6SOperating SystemiOS 14.2 My Question or IssueHi, I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone to iOS 14.2 thinking it would help, but it didn’t. So I removed the app from the dev...

  • Casual Listener
  • Plan Premium Country Sweden Device Iphone 6S Operating System iOS 14.2   My Question or Issue Hi,  I had trouble updating my Spotify app on my iPhone 6S, so I updated the phone ...
  • Billy-J
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Solved!! My account might be hacked

PlanPremiumCountryGermanyDeviceiPhone 11 Pro Max Operating SystemiOS 14 My Question or IssueSongs that I liked stop playing halfway through and random songs start playing instead and get added to my liked songs/albums. This has been has been going on...

  • Visitor
  •   Plan Premium Country Germany Device iPhone 11 Pro Max  Operating System iOS 14   My Question or Issue Songs that I liked stop playing halfway through and random songs sta...
  • AdamDam
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete a playlist on iPhone app

I’ve clicked the 3 dots and delete playlist and it’s not doing anything??ive come out and restarted the app and I’ve logged out and then back in again and nothings happening?? it’s really frustrating me and I don’t know how else to delete it?? im on ...

  • Visitor
  • I’ve clicked the 3 dots and delete playlist and it’s not doing anything?? ive come out and restarted the app and I’ve logged out and then back in again and nothings happening??   it’s really ...
  • Peter
  • Spotify Legend
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes