Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43957 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109469 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438248 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302025 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later".I've tried multiple times, same message.I tried to connect on other devices, t...
Hello, I've a Premium account and try to connect to Spotify on an iPhone 5c (iOS 10.3.3). When I try to log in I get an error message : "An error happend. try again later". I've tr...
Spotify Legend
670 Views
1 replies
2 likes
PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueIs there really a limit to the number of artists you can add to an individual station on the Spotify Stations ap? And how can I delete an artist from a station?
Plan Free Country United States Device iPhone 8 Operating System iOS 14.6 My Question or Issue Is there really a limit to the number of artists you can add to an individual station o...
Spotify Legend
1053 Views
4 replies
0 likes
PlanPremiumCountryMéxicoDeviceiPhone 8Operating SystemiOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi and spotify was not using cellular data. Later I turned data on for spotify to add...
Plan Premium Country México Device iPhone 8 Operating System iOS 14.6 So, I created a new playlist with the songs that I previously downloaded and I was not connected to wifi ...
Moderator
2504 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.6 My Question or IssueGoing from any app (or the homescreen) in landscape orientation and then switching back to spotify messes up the view by adding vertical black bars on both ...
Plan Premium Family Country USA Device iPhone 12 mini Operating System iOS 14.6 My Question or Issue Going from any app (or the homescreen) in landscape orientation and then switc...
Spotify Legend
1108 Views
1 replies
0 likes
IPhone 12 Pro14.6Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I want to turn the volume down, it goes all the way down at once. So ther...
IPhone 12 Pro 14.6 Spotify Premium When I stream music from my iPhone through Spotify Connect to my Bluesound Powernode 2i and adjust the volume, this is working fine. Every time I w...
Spotify Legend
929 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...
Plan Premium Country USA Device iPhone 11 Operating System ios 14.6 My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...
Spotify Legend
529 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...
Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6 My Question or Issue I've been using my iPod touch for at least a year to play music thr...
Spotify Legend
3195 Views
1 replies
0 likes
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watc...
Visitor
1863 Views
6 replies
12 likes
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can ...
Moderator
1128 Views
3 replies
0 likes
PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...
Plan Premium (United States) United States Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.) I am trying ...
Not applicable
743 Views
3 replies
0 likes
PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...
Plan Premium Country Mother Russia Device iPhone 6 Operating System iOS 14.2 My Question or Issue I can’t find where I can listen all music from one performer. I go t...
Spotify Legend
1678 Views
7 replies
0 likes
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or d...
Spotify Legend
805 Views
3 replies
0 likes
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architec...
Spotify Legend
867 Views
1 replies
1 likes
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...
Spotify Legend
616 Views
1 replies
0 likes
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
Moderator
544 Views
2 replies
0 likes
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. Plan Premium Country UK Device (iPh...
Spotify Legend
515 Views
1 replies
0 likes
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Not applicable
84324 Views
34 replies
0 likes
PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...
Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6 My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...
Spotify Legend
1416 Views
3 replies
0 likes
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...
Visitor
763 Views
2 replies
1 likes
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...
Spotify Legend
843 Views
1 replies
0 likes
