Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • jackma
  • Newbie
  • 850 Views
  • 3 replies
  • 6 likes
  • 850 Views
  • 3 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16094 Views
  • 1 replies
  • 2 likes
  • 16094 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88873 Views
  • 125 replies
  • 33 likes
  • 88873 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20874 Views
  • 8 replies
  • 0 likes
  • 20874 Views
  • 8 replies
  • 0 likes

Why can’t i click to see the songs on an artists’s page?

 All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click it, it does nothing.

9F94325D-89DB-47A0-9C9D-87403001F605.png
  • Visitor
  •   All I want to do is click to see all the artist’s songs and play the previews. No matter which artist, I am unable to see it. I just want to see the wide variety of songs they have, but if I click...
  • Billy-J
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Listening to songs offline doesnt work

PlanPremiumCountryCZDeviceiPhone 8 Operating SystemiOS 10 My Question or IssueMy spotify stopped working when i am offline, my music is downloaded and I was always able to listen to when i was offline, suddenly i am not anymore.

  • Casual Listener
  • Plan Premium Country CZ Device iPhone 8  Operating System iOS 10   My Question or Issue My spotify stopped working when i am offline, my music is downloaded and I was always able ...
  • Billy-J
  • Spotify Star
  • 676 Views
  • 5 replies
  • 1 likes
  • offline music
  • 676 Views
  • 5 replies
  • 1 likes

Superuser Contribution Shuffling problem

PlanFreeCountryUnited StatesDeviceiPad miniOperating SystemiOS My Question or IssueI can’t find the shuffle button. It was always there and I enjoy shuffling my playlists so it doesn’t play the same songs in the exact same order every time but now I ...

80A2CB11-D34B-49AA-9908-F11E1CAB8080.png B95C5DC8-B133-425F-AE5D-86ED99E6C9D8.png
  • Visitor
  • Plan Free Country United States Device iPad mini Operating System iOS    My Question or Issue I can’t find the shuffle button. It was always there and I enjoy shuffling my playlis...
  • Ivan
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Carplay Next Song Banner

PlanPremiumCountryBelgiumDeviceIphone 11Operating SystemiOS1 3.6My Question or IssueHi I have see on Android Auto, they have a banner to show the next song when they use waze ... but i haven't this on carplay ... a configuration to do ? Thx

  • Visitor
  • Plan Premium Country Belgium Device Iphone 11 Operating System iOS1 3.6 My Question or Issue Hi   I have see on Android Auto, they have a banner to show the next song when they use wa...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How can I play an album on track list order when there are still songs to play in the queue?

PlanPremiumCountryTaiwanDeviceiPhone 8Operating SystemiOS 13 My Question or Issue Hi there, I'm used to add songs or albums to the queue for later listening. But what if I suddenly want to listen to a new album "on track list order" before I complete...

  • Newbie
  • Plan Premium Country Taiwan Device iPhone 8 Operating System iOS 13   My Question or Issue   Hi there,   I'm used to add songs or albums to the queue for later listening. ...
  • Ivan
  • Spotify Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Offline playlist does not download from other devices

PlanPremium Device(iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020)Operating System(iOS 13, MacOS Catalina) My Question or Issue I have a Offline Playlist which is created in my Macbook Pro so I wanted to sync the songs with all othe...

  • Newbie
  • Plan Premium   Device (iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020) Operating System (iOS 13, MacOS Catalina)   My Question or Issue   I have a Offline P...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

(iOS 14 PB3) Equalizer switch turns grey when activated

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.0 Public Beta 3 My Question or IssueEqualizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also appl...

  • Casual Listener
  • Plan Premium Country Philippines Device iPhone X Operating System iOS 14.0 Public Beta 3   My Question or Issue Equalizer switch turns grey whenever I activate it or moving the s...
  • Billy-J
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Can’t shuffle

PlanFree USAiPhone 7Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section

  • Visitor
  •   Plan Free   USA iPhone 7 Spotify 8.5.67.867   iOS 13.4.1     the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section &...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

The songs Im playing dont get the lil artwork video

PlanPremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueread the subject

  • Visitor
  • Plan Premium Country Sweden Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue read the subject  
  • MattSuda
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Saved albums not showing in iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueOnly a handful of my saved albums are showing in my library (4 to be exact, out of the hundreds that should be there). When viewing my account on my computer's app or in...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue Only a handful of my saved albums are showing in my library (4 to be exact, out of the hundre...
  • don1111
  • Casual Listener
  • 1357 Views
  • 5 replies
  • 0 likes
  • 1357 Views
  • 5 replies
  • 0 likes

No connection chromecast

PlanPremiumCountryNL Device(iPhone 8xsOperating System IOS latest.) My Question or Issue i have a problemi cannot connect to chromecast via spotify while netflix has no problems.(new version bug?) - i reinstalled spotify- i rebooted my tel.-i reboote...

  • Visitor
  • Plan Premium Country NL   Device (iPhone 8xs Operating System IOS latest.)   My Question or Issue   i have a problem i cannot connect to chromecast via spotify while netfli...
  • 241 Views
  • 0 replies
  • 1 likes
  • 241 Views
  • 0 replies
  • 1 likes

[Playlists] App Adds Music

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me want to only use Apple Music as my music source inst...

  • Newbie
  • Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me w...
  • SoundShots
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Ads Volume too loud on apple device

PlanFreeCountryTaiwan DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueBeing using Spotify for years, especially when I commute between places and work out. However, the volume of Ads between songs are much louder than songs which is quit...

  • Visitor
  • Plan Free Country Taiwan   Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Being using Spotify for years, especially when I commute between places and work out...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Spotify homepage

Plan PremiumCountry Finland DeviceiPhone XsOperating SystemiOS 13.6 My Question or IssueOn my Spotify homepage, bars on the top disappeard. I’m quite sad, because I liked them.

  • Visitor
  •   Plan  Premium Country Finland   Device iPhone Xs Operating System iOS 13.6   My Question or Issue On my Spotify homepage, bars on the top disappeard. I’m quite sad, ...
  • Billy-J
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

In a group session feature

PlanPremiumCountryBrazilDeviceIphone xs maxOperating System(iOS 13)Suggestionhey guys as we are on this current world situation its great the you have created this feature but I cant use that with my friends, each one on his/her own house, so it woul...

  • Newbie
  • Plan Premium Country Brazil Device Iphone xs max Operating System (iOS 13) Suggestion hey guys as we are on this current world situation its great the you have created this feature but I can...
  • MattSuda
  • Spotify Star
  • 935 Views
  • 2 replies
  • 1 likes
  • Enhance feature
  • 935 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not possible to delete entire queue on iOS

Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individual song but there over a 1000 songs. Why is this still no...

  • Newbie
  • Somehow it isn’t possible to delete an entire  queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individu...
  • Ivan
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Can’t open album tracklists

PlanFreeDeviceiPhone 8+Operating SystemiOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• and more] bit as above) nothing happens and I can’t access the album at all. This ...

708904D4-B1DE-4A55-9D02-3E87C493176B.jpeg
  • Casual Listener
  • Plan Free Device iPhone 8+ Operating System iOS 13.5.1     My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• ...
  • CancerNut
  • Visitor
  • 1695 Views
  • 3 replies
  • 2 likes
  • 1695 Views
  • 3 replies
  • 2 likes

Solved!! Video Australia

Is video available in Australia? PlanPremiumCountryAustraliaDevice(iPhone 11 pro maxOperating System(iOS 13.6 My Question or Issue

  • Regular
  • Is video available in Australia?  Plan Premium Country Australia Device (iPhone 11 pro max Operating System (iOS 13.6   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 471 Views
  • 3 replies
  • 1 likes
  • 471 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I clear the entire queue?

I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of songs. No, I don't have a CLEAR button I can click....

  • Visitor
  • I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of ...
  • Ivan
  • Spotify Legend
  • 666 Views
  • 1 replies
  • 1 likes
  • 666 Views
  • 1 replies
  • 1 likes

The queue has been horrible for a long time

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6My Question or IssueThe queue has been horrible for a long time. I got a new phone and it still freezes/crashes! Like, get rid of some of the animations or something! Please!

  • Music Fan
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6 My Question or Issue The queue has been horrible for a long time. I got a new phone and it still freezes/crashes...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes