Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37118 Views
15 replies
36 likes

37118 Views
15 replies
36 likes

Superuser Contribution App Keeps Crashing

DeviceiPhone XR Operating SystemiOS 14.2 PlanPremium CountryCanada My IssueUsually about halfway through listening to music on my Spotify app the app will crash. This has been a problem for months now. I would delete the app and reinstall it like mos...

Mad-Iguana
Casual Listener
Device iPhone XR Operating System iOS 14.2 Plan Premium Country Canada My Issue Usually about halfway through listening to music on my Spotify app the app wil...
2020-12-16 2:21:10 AM
2020-12-19 12:04:25 PM
Mihail
Spotify Legend
387 Views
2 replies
1 likes

387 Views
2 replies
1 likes

Superuser Contribution [iOS] AUTOPLAY

Since you changed things recently, now Autoplay no longer works!Come on guys. There was nothing wrong with the way everything worked a week or so ago!!I'm on Premium - have been for years, but am seriously considering cancelling.

patonspage
Casual Listener
Since you changed things recently, now Autoplay no longer works! Come on guys. There was nothing wrong with the way everything worked a week or so ago!! I'm on Premium - have been for years, but am...
2020-12-03 4:33:57 PM
2020-12-19 10:03:00 AM
Ivan
Spotify Legend
197 Views
1 replies
0 likes
iOS

197 Views
1 replies
0 likes

Superuser Contribution Joe Rogan Experience not available in Egypt?

PlanFreeCountryEgyptDevice(iPhone XS, iPad Pro)Operating System(iOS 14.2) My Question or IssueI live in Egypt and have been trying by all means to continue watching the Joe Rogan Experience after the move to Spotify. I can reach the content on my Mac...

ianrobertdougla
Visitor
Plan Free Country Egypt Device (iPhone XS, iPad Pro) Operating System (iOS 14.2) My Question or Issue I live in Egypt and have been trying by all means to continue watching the J...
2020-12-04 9:21:49 PM
2020-12-19 9:56:19 AM
Ivan
Spotify Legend
1992 Views
1 replies
3 likes
Egypt
joe rogan

1992 Views
1 replies
3 likes

Superuser Contribution [iOS][Browse] I can’t listen to any artist

When I go to the artists page and play listen it wont work, I can’t even listen to their albums. The only thing that work is when I listen to it from random playlist. I tried it with many artists and it don’t work.I don’t understand because ads works...

Ming0
Visitor
When I go to the artists page and play listen it wont work, I can’t even listen to their albums. The only thing that work is when I listen to it from random playlist. I tried it with many ar...
2020-12-14 10:52:26 PM
2020-12-19 9:31:30 AM
Ivan
Spotify Legend
287 Views
1 replies
0 likes
Browse
iOS

287 Views
1 replies
0 likes

Superuser Contribution Spotify won’t play one specific artist

PlanFreeCountryUSA Device(iPhone XR)Operating System(iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It seems to play anyone else. I have had to completely delete and redownload the app every si...

achay2559
Visitor
Plan Free Country USA Device (iPhone XR) Operating System (iOS 10) My Question or Issue For about two months now, Spotify has refused to play one specific artist. It ...
2020-12-17 2:23:44 AM
2020-12-19 9:23:34 AM
Ivan
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution [iOS] app randomly crashes during playback

PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...

oitoito
Casual Listener
Plan Premium Country EU Device (iPhone XS, iOS 14.2) My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
2020-12-11 10:28:04 AM
2020-12-19 9:00:44 AM
Mihail
Spotify Legend
1242 Views
15 replies
1 likes
Crash
iOS
stop playback

1242 Views
15 replies
1 likes

Superuser Contribution App crashes roughly 30 seconds into songs

iPhone XIOS 13.4.1Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be playing however it will be set to 2 seconds in. Happens with or...

Kwhean
Casual Listener
iPhone X IOS 13.4.1 Spotify Free Versión 8.5.55.856 Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be...
2020-05-03 4:14:45 PM
2020-12-18 8:39:50 PM
graceemerritt
Newbie
8846 Views
13 replies
4 likes

8846 Views
13 replies
4 likes

Superuser Contribution No playable files issue

hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up except the album cover and if I connect with usb to my p...

Cyberbunny786
Visitor
hi, I drive a Mercedes c300 and have Spotify premium on iPhone XS Max. I love having album covers up while my phone is connected to my car but when I connect to Bluetooth all song info shows up excep...
2020-08-11 5:15:48 AM
2020-12-18 4:49:06 PM
FeliksNebotov
Visitor
13365 Views
2 replies
0 likes

13365 Views
2 replies
0 likes

Daily mix named not numbered now?

PlanPremiumCountryUsDeviceAcross multiple Apple devices Operating Systemmultiple My Question or IssueNo longer receiving daily mixes that are numbered like “Daily Mix 1” etc. under “Made for you” or doing a search for “daily mix”. They now appear as ...

Sonch
Newbie
Plan Premium Country Us Device Across multiple Apple devices Operating System multiple My Question or Issue No longer receiving daily mixes that are numbered like “Daily Mix 1”...
2020-12-16 5:56:37 AM
2020-12-18 10:50:05 AM
Heres_ian
Regular
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

[iOS][Podcasts] Can’t listen to JRE and hear directions from car

I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do when driving. This makes it very frustrating because I am ...

Legend30
Visitor
I am trying to listen to the JRE podcast in my car but it pauses every time Siri gives directions from the maps app. I can only continue if I physically press the play button which I can’t do w...
2020-12-17 12:09:41 AM
243 Views
0 replies
0 likes
iOS
Podcasts

243 Views
0 replies
0 likes

Superuser Contribution Cant change playlist cover

The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)

Sanoj
Newbie
The new feature to change playlist cover on iOS-devices is not working for me. You?(iPhone 11)
2020-12-15 11:46:23 PM
2020-12-17 10:22:01 AM
Ver
Spotify Legend
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Superuser Contribution Name Order does not hold

We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is confirmed by the green checkmark in the "Name" selection field). ...

bekerspot2
Casual Listener
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is co...
2020-12-09 1:37:27 PM
2020-12-17 9:40:14 AM
Ivan
Spotify Legend
309 Views
3 replies
0 likes

309 Views
3 replies
0 likes

Superuser Contribution Lyrics not working properly

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...

EnzoSald
Casual Listener
Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.2 My Question or Issue Every time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bott...
2020-12-13 3:35:03 AM
2020-12-17 8:18:34 AM
Ver
Spotify Legend
1540 Views
1 replies
0 likes
bug
lyrics

1540 Views
1 replies
0 likes

Solved!!Superuser Contribution random plag bug

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem with random playing, when I click the button to make random albums play on the ar...

dxon012
Regular
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a pro...
2020-12-08 8:28:55 PM
2020-12-16 7:43:58 PM
dxon012
Regular
1619 Views
21 replies
0 likes

1619 Views
21 replies
0 likes

Solved!!Superuser Contribution Can’t play any artist

I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I have tried everything on the Spotify help page the ...

User1114
Casual Listener
I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I ...
2020-12-12 11:50:35 AM
2020-12-16 12:14:21 PM
Ver
Spotify Legend
575 Views
6 replies
0 likes

575 Views
6 replies
0 likes

Superuser Contribution shuffle not working

DeviceiPhone XOperating SystemiOS 14.2 My Question or Issueshuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuffle albums it plays one song but doesn't play the next song the queue ...

ilovemitski
Newbie
Device iPhone X Operating System iOS 14.2 My Question or Issue shuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuff...
2020-12-15 1:44:21 AM
2020-12-16 10:22:48 AM
Jeremy
Spotify Legend
281 Views
1 replies
1 likes

281 Views
1 replies
1 likes

Superuser Contribution Spotify not playing music on iPhone when pressing play/not showing on Lock Screen.

My Question or Issueon my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleting and reinstalling helps until I close the app then ...

Odelesky
Visitor
My Question or Issue on my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleti...
2020-12-14 12:44:02 AM
2020-12-16 9:51:43 AM
Jeremy
Spotify Legend
1307 Views
1 replies
2 likes

1307 Views
1 replies
2 likes

Superuser Contribution Podcast can't be played or downloaded

PlanPremiumCountryGermany DeviceiPhone XS / MacBook Pro 2020Operating Systemlatest iOS or MacOS version My Question or IssueHey there, since yesterday I am not able to play or download podcasts even though I have tried the following:Logging out and i...

julecatharina
Visitor
Plan Premium Country Germany Device iPhone XS / MacBook Pro 2020 Operating System latest iOS or MacOS version My Question or Issue Hey there, since yesterday I am not able to...
2020-12-14 9:55:44 AM
2020-12-16 8:46:11 AM
Jeremy
Spotify Legend
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Solved!!Superuser Contribution App Crashing

PlanFreeCountryAmericaDeviceiPhone 6+ My Question or IssueThe problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes. This has been a problem for a while for me. Also, just a suggestion, I...

Smurfboii
Casual Listener
Plan Free Country America Device iPhone 6+ My Question or Issue The problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes...
2020-11-27 9:43:24 PM
2020-12-16 8:28:59 AM
Ivan
Spotify Legend
888 Views
6 replies
0 likes

888 Views
6 replies
0 likes

[iOS][Other] Lyrics feature not available on Iphone

Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has access to lyrics. Any idea why?

akatschele
Visitor
Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has...
2020-12-15 10:28:41 PM
283 Views
0 replies
2 likes
iOS
Other

283 Views
0 replies
2 likes

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