Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35728 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101004 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429621 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298006 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryFranceDeviceiPhone 6sOperating SystemiOS 14.2My Question or IssueHi, since yesterday my Spotify does not sync between my phone and desktops (Windows 10). I have been switching between devices for years even when the phone is on mobi...
Plan Premium Country France Device iPhone 6s Operating System iOS 14.2 My Question or Issue Hi, since yesterday my Spotify does not sync between my phone and desktops (Windows 10). I...
Spotify Legend
1717 Views
7 replies
0 likes
PlanPremium CountryUnited States DeviceiPhone SE 2nd GenerationOperating SystemiOS 14.6 My Question or IssueMy iPhone is paired to a variety of Bluetooth devices. I find that the pause button on these devices works on pausing the music, but play does...
Plan Premium Country United States Device iPhone SE 2nd Generation Operating System iOS 14.6 My Question or Issue My iPhone is paired to a variety of Bluetoot...
Moderator
2095 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone 8 plus / Macbook Pro 15"Operating SystemiOS 12, MacOS My Question or IssueDislike button missing in a lot of playlists in Spotify. Is this a bug? A feature? This problem is making me crazy, before (like last year) ...
Plan Premium Country Spain Device iPhone 8 plus / Macbook Pro 15" Operating System iOS 12, MacOS My Question or Issue Dislike button missing in a lot of playlists in Spotify. Is this...
Visitor
54489 Views
117 replies
183 likes
Hey so... recently I saw that the apple watch is able to download music and use it offline, nevertheless, my iPhone app just doesn't shot the option to do so. I've made sure that it is up to date. I live in Guatemala and have premium. ¿Is this issue ...
Hey so... recently I saw that the apple watch is able to download music and use it offline, nevertheless, my iPhone app just doesn't shot the option to do so. I've made sure that it is up to date. I ...
Casual Listener
1767 Views
4 replies
5 likes
PlanPremium “Family one”CountryPuerto Rico Device(iPhone 12 Pro Max)Operating System(iOS 14) My Question I was looking to add a whole playlist “mine” to add it to another playlist of mine “kind of merging plays list” I remember this feature in old ve...
Plan Premium “Family one” Country Puerto Rico Device (iPhone 12 Pro Max) Operating System (iOS 14) My Question I was looking to add a whole playlist “mine” to add it to a...
Spotify Legend
461 Views
1 replies
0 likes
Hi! So recently, I‘m experiencing a major issue when using spotify. I‘m chosing a song from a playlist and it starts playing. After some of time, mostly between 5 and 30 seconds and never above, a random other song starts to play. These are no songs ...
Hi! So recently, I‘m experiencing a major issue when using spotify. I‘m chosing a song from a playlist and it starts playing. After some of time, mostly between 5 and 30 seconds and ne...
Spotify Legend
10204 Views
14 replies
2 likes
i was renewing my premium account yesterday and i logged out on my ipad 4 ios10. after renewing, i logged in back and suddenly my premium account is no longer recognized by spotify on my ipad 4 ios10 but works perfectly fine on my iphone 6s. i listen...
i was renewing my premium account yesterday and i logged out on my ipad 4 ios10. after renewing, i logged in back and suddenly my premium account is no longer recognized by spotify on my ipad 4...
Community Legend
471 Views
1 replies
0 likes
I am subscribed to Premium and I can normally use it on both my iPhone 12 and MacBook Air however it does not seem to work properly on my iPad Air: I am able to choose the song to play but by doing so it disables shuffle play which means that I can’t...
I am subscribed to Premium and I can normally use it on both my iPhone 12 and MacBook Air however it does not seem to work properly on my iPad Air: I am able to choose the song to play but by doing s...
Community Legend
572 Views
1 replies
0 likes
Plan: FamilyFree/Premium: PremiumCountry: Aussie Device(iPad Pro 2020, iPhone 5s, iPhone 6s Plus)Operating SystemiOS 14.6,iOS 12.x, 14.4.2, My Question or IssueIf I changed the music while the song is originally opened, the song will play the next so...
Plan: Family Free/Premium: Premium Country: Aussie Device (iPad Pro 2020, iPhone 5s, iPhone 6s Plus) Operating System iOS 14.6,iOS 12.x, 14.4.2, My Question or Issue If I chan...
Spotify Legend
601 Views
1 replies
0 likes
Lyrics are removed out of view whenever a song is skipped or ends, terrible oversight in spotify. Horrible feature, having to have us scroll down, refind lyric view and reopen it (3 steps) after every song. video of the issue https://www.reddit.com/r...
Lyrics are removed out of view whenever a song is skipped or ends, terrible oversight in spotify. Horrible feature, having to have us scroll down, refind lyric view and reopen it (3 steps) after ever...
Not applicable
2820 Views
14 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 6sOperating System14.5.1 My Question or IssueWhen I’m offline my playlist “Liked Songs” doesn’t open. Only on Wi-Fi or mobile data turned on so I it opens.Before I updated Spotify I could do that, but now that I’v...
Plan Premium Country Brazil Device iPhone 6s Operating System 14.5.1 My Question or Issue When I’m offline my playlist “Liked Songs” doesn’t open. Only on Wi-Fi or mobile dat...
Casual Listener
3661 Views
3 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 10xr)Operating System(iOS 14.5)My Question or IssueEver since I updated Spotify years ago from just being able to click on the song you’re listening to and press do not play this artist to now blocking any artist I ...
Plan Premium Country USA Device (iPhone 10xr) Operating System (iOS 14.5) My Question or Issue Ever since I updated Spotify years ago from just being able to click on the song you’re listeni...
Spotify Legend
4504 Views
20 replies
0 likes
PlanPremiumCountry DeviceIphone 12Operating SystemIOS 14.6 My Question or Issuei have as many others that when i am connected to my smart tv or Bluetooth devices and i try to adjust the volume lower or higher it goes either to 0 or max! this problem ...
Plan Premium Country Device Iphone 12 Operating System IOS 14.6 My Question or Issue i have as many others that when i am connected to my smart tv or Bluetooth devices and i t...
Spotify Star
1373 Views
1 replies
0 likes
Spotify Community, The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront." For example, if I filter my largest playlist (which is 3,0...
Spotify Community, The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront....
Newbie
1612 Views
1 replies
2 likes
PlanPremiumCountry United StatesDevice(iPhone Operating System(iOS 11.4.1) My Question or Issue When I’m offline and away from cell service and WiFi I can’t queue songs up. I have a large playlist of downloaded music and when I swipe a song to the ri...
Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 11.4.1) My Question or Issue When I’m offline and away from cell service and WiFi I can’t queue...
Moderator
2115 Views
5 replies
0 likes
iPhone 8, iPhone 12. Premium plan. Latest iOS version. When put on or taken off a wireless charger, Spotify music is interrupted by charging sound. Podcasts plays seamlessly with no interruption. This did not use to happen until I enabled voice comma...
iPhone 8, iPhone 12. Premium plan. Latest iOS version. When put on or taken off a wireless charger, Spotify music is interrupted by charging sound. Podcasts plays seamlessly with no interr...
Spotify Legend
1000 Views
3 replies
1 likes
Siri on my apple watch can skip songs, but when I say " Spela Rolling Stones", my watch says "Du måste dina kontouppgifter i Spotify för att göra det".On my iPhone: when I say "Spela Rolling Stones", it starts a Rolling Stones song. Whats wrong??? Ap...
Siri on my apple watch can skip songs, but when I say " Spela Rolling Stones", my watch says "Du måste dina kontouppgifter i Spotify för att göra det". On my iPhone: when I say "Spela Rolling Stones...
Moderator
1001 Views
4 replies
0 likes
Battery is draining insanely fast and phone hit 105 degrees Fahrenheit while I’m charger. No issue with Apple Music streaming. iPhone 12 pro max and latest update from App Store. Ps/ Thank Pro, i have suport change battery iphone at viet nam
Battery is draining insanely fast and phone hit 105 degrees Fahrenheit while I’m charger. No issue with Apple Music streaming. iPhone 12 pro max and latest update from App Store. Ps...
Spotify Legend
1128 Views
1 replies
0 likes
Recently podcasts no longer auto play the next episode once the current one finishes. I have reinstalled the app, logged off and on and none of this has worked. very annoying when in the car because you cannot click next episode while driving.
Recently podcasts no longer auto play the next episode once the current one finishes. I have reinstalled the app, logged off and on and none of this has worked. very annoying when in th...
452 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Money. This new format is probably easier and cheaper, and increases their profit margin in ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Mo...
Regular
1390 Views
4 replies
1 likes
