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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7294 Views
  • 9 replies
  • 21 likes
  • 7294 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17234 Views
  • 1 replies
  • 2 likes
  • 17234 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 91951 Views
  • 125 replies
  • 34 likes
  • 91951 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21979 Views
  • 8 replies
  • 0 likes
  • 21979 Views
  • 8 replies
  • 0 likes

I want the Spotify app to notify my iOS app, when my app is in background. Is it possible?

I implemented SPTAppRemotePlayerStateDelegate methods into my app and i am getting notified when my app is active. Spotify is notifying me via playerStateDidChange method. func playerStateDidChange(_ playerState: SPTAppRemotePlayerState) { } But not ...

  • Visitor
  • I implemented SPTAppRemotePlayerStateDelegate methods into my app and i am getting notified when my app is active. Spotify is notifying me via  playerStateDidChange method.   func p...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

EQ stopping

Whenever I close and reopen the app, the EQ will visually stay on and in the same preset but I have to move the EQ slides for them to actually affect the audio again. Any fix?

  • Newbie
  • Whenever I close and reopen the app, the EQ will visually stay on and in the same preset but I have to move the EQ slides for them to actually affect the audio again. Any fix?
  • Billy-J
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Shuffle Play keeps playing the same 10-20 songs

PlanFreeCountryUSADeviceiPhone ios 13My Question or IssueWhenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my other songs before.

  • Casual Listener
  • Plan Free Country USA Device iPhone  ios 13 My Question or Issue Whenever I shuffle play my playlist of about 100 songs it only plays the same 10-20 on repeat without playing any of my o...
  • 284 Views
  • 0 replies
  • 2 likes
  • 284 Views
  • 0 replies
  • 2 likes

Spotify & local PC & BMW

PlanPremiumCountryEuropeDeviceiPhone 6s to 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueNeed to fix where Spotify actually play sound when iPhone connected at BMW Connected drive (not via Apple CarPlay) car when I go from work. I have local...

  • Visitor
  • Plan Premium Country Europe Device iPhone 6s to 11 Pro Max Operating System iOS 13.7   My Question or Issue Need to fix where Spotify actually play sound when iPhone connected at BMW C...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Queue only queues latest song

Every time I try and queue my podcasts, the queue will only add the last podcast I added to queue and all my other podcasts are gone. This has been an ongoing issue for weeks nowPlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13...

  • Casual Listener
  • Every time I try and queue my podcasts, the queue will only add the last podcast I added to queue and all my other podcasts are gone. This has been an ongoing issue for weeks now Plan Premium Coun...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect is Constantly Disconnecting

I stream music to my Google Home Max using my iPhone over my wifi network. After connecting through the spotify app to the Google Max, the music streams for a minute or two and then the app becomes disconnected from the Google Max. I have to manually...

  • Visitor
  • I stream music to my Google Home Max using my iPhone over my wifi network. After connecting through the spotify app to the Google Max, the music streams for a minute or two and then the app becomes d...
  • Ver
  • Spotify Legend
  • 3674 Views
  • 3 replies
  • 7 likes
  • Connect Disconnecting
  • 3674 Views
  • 3 replies
  • 7 likes

Local files disappearing

I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this supposed to happen?

  • Visitor
  • I have 5 songs downloaded from my local files, they always show up fine on my PC. They appear in my playlist on my phone until I either disconnect from the WiFi, or I close Spotify on my PC. Is this ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs change by themselves

PlanStudentCountryUnited States DeviceiPhone 6s My Question or IssueNo matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll play 10 seconds of it and automatically switch to the next one, and do this over and o...

  • Casual Listener
  • Plan Student Country United States   Device iPhone 6s     My Question or Issue No matter what I do, my Spotify has a mind of its own. I'm trying to listen to a song and it'll...
  • Ver
  • Spotify Legend
  • 433 Views
  • 3 replies
  • 1 likes
  • 433 Views
  • 3 replies
  • 1 likes

Superuser Contribution Autoplay

PremiumCountry: USA DeviceiPhone 7 Plus/Desktop iMacOperating SystemiOS 10 I liked the autoplay option. I have it selected on but it isn't working. If I have a playlist it use to end and then the random songs would begin but not anymore. Again, it is...

  • Casual Listener
  • Premium Country: USA   Device iPhone 7 Plus/Desktop iMac Operating System iOS 10   I liked the autoplay option.  I have it selected on but it isn't working.  If I hav...
  • Mihail
  • Spotify Legend
  • 1276 Views
  • 7 replies
  • 1 likes
  • 1276 Views
  • 7 replies
  • 1 likes

Superuser Contribution ios- Failed to start the Spotify music when Google Assistant to command :play music with Spotify .

PlanFree CountryHKDeviceiPhone 8 plus Operating SystemiOS13.3My Question or IssueI comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At the same time the Spotify jump to Safari and try to open the address:https://ope...

  • Visitor
  • Plan Free  Country HK Device iPhone 8 plus  Operating System iOS13.3 My Question or Issue I comman to Google Assistant to play music with Spotify. Then the Spotify APP is open.At t...
  • Mihail
  • Spotify Legend
  • 1682 Views
  • 5 replies
  • 1 likes
  • 1682 Views
  • 5 replies
  • 1 likes

Solved!! Another Local Files Issue

PlanPremiumCountryCanadaDeviceiPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 DesktopOperating SystemiOS 13.7, Windows 10 1903, MacOS Catalina 10.15.5, Android 10 My Question or Is...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Pro Max, Galaxy S10+, iPhone XR, Windows 10 Laptop (X1 Yoga), MacBook Pro 13" 2018, Custom Built Windows 10 Desktop Operating System iOS 13.7, Wind...
  • PathfinderRyder
  • Casual Listener
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Solved!! Someone put the wrong profile picture on Young Thugs profile. Can we please confirm this is right

PlanFreeCountryBritish ColumbiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free Country British Columbia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Local Files

PlanPremiumCountryEngland DeviceiPhone 7Operating SystemiOS My Question or IssueI have downloaded local files on to my laptop then synced with my phone, iphone 7, and the added songs wouldnt appear like usual i tried restarting the app and uninstalli...

  • Newbie
  • Plan Premium Country England   Device iPhone 7 Operating System iOS   My Question or Issue I have downloaded local files on to my laptop then synced with my phone, iphone 7, and ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! Autoplay is not working

Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it finish to play a new one. It just ends. It actually ...

  • Casual Listener
  • Yesterday morning, Spotify was autoplaying just fine. I find a lot of new music through searching for a song and letting it play similar ones, but it just stopped doing that. I can't skip or let it f...
  • dante_v
  • Casual Listener
  • 1136 Views
  • 3 replies
  • 0 likes
  • 1136 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertisement on my home tab (despite having premium)

PlanPremiumCountryAustraliaDevice(iPhone 7+)Operating System(iOS 13.1.3) On my home tab of the Spotify app, there appears to be an advertisement between my recently played and heavy rotantion sections. I've (hopefully) attached a screenshot to this p...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 7+) Operating System (iOS 13.1.3)   On my home tab of the Spotify app, there appears to be an advertisement between my recently played and ...
  • iknowthatfeel88
  • Casual Listener
  • 450 Views
  • 4 replies
  • 0 likes
  • 450 Views
  • 4 replies
  • 0 likes

Superuser Contribution Crashing when I lock my phone

PlanFreeCountryUSADeviceiphone 7Operating SystemiOS (Whatever the new version is) My Question or IssueWhen I lock my phone the music will play in the background for about a minute and then the app will crash. Music plays fine when i have my phone on....

  • Newbie
  •   Plan Free Country USA Device iphone 7 Operating System iOS (Whatever the new version is)   My Question or Issue When I lock my phone the music will play in the background for a...
  • Ivan
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Viewing contributing artists

Plan Premium U.S. iPhone 7+, iOS 13 My Question or Issue: There used to be a feature that allowed you to view all artists that contributed on a song, and then view their individual pages, by tapping on the 3 dots on the right side of the song. That f...

  • Casual Listener
  • Plan  Premium   U.S.  iPhone 7+, iOS 13   My Question or Issue:  There used to be a feature that allowed you to view all artists that contributed on a song, and t...
  • mpsjazz
  • Visitor
  • 724 Views
  • 4 replies
  • 0 likes
  • 724 Views
  • 4 replies
  • 0 likes

Solved!! Empty space in folders between Create Playlist and first playlist

PlanFamily PremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueThere is a bug causing a blank space to appear in my folders between the Create Playlist button at the top and the first playlist in the folder. Deleting...

IMG_0119.png IMG_0120.png
  • Visitor
  • Plan Family Premium Country Sweden Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue There is a bug causing a blank space to appear in my folders between the Crea...
  • kxra
  • Music Fan
  • 1291 Views
  • 4 replies
  • 1 likes
  • Bug iOS
    folder
  • 1291 Views
  • 4 replies
  • 1 likes

Unable to log into Spotify on my iPhone app

PlanStudent PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13.3.1 My Question or IssueI changed my premium account from the family plan to the student plan. I was approved and i am able to play music from my laptop spotify application. However, w...

  • Visitor
  • Plan Student Premium Country USA Device iPhone 7 Operating System iOS 13.3.1   My Question or Issue I changed my premium account from the family plan to the student plan. I was approve...
  • GrifGrif
  • Songwriter
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Login/downloads issue

PlanPremium (family)CountryUSA DeviceiPhone 11Operating SystemiOS 14 public beta 5 My Question or IssueI was having trouble getting by downloads to play (I tried going into offline and turning off my data but still didn’t work) so I deleted and re-in...

  • Visitor
  • Plan Premium (family) Country USA  Device iPhone 11 Operating System iOS 14 public beta 5   My Question or Issue I was having trouble getting by downloads to play (I tried going i...
  • Billy-J
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes