Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227222 Views

53 replies

13 likes

  • 227222 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151911 Views

507 replies

108 likes

  • 151911 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106385 Views

19 replies

38 likes

  • 106385 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution HomePod out of sync (stereo) in iOS 14

PlanFree/PremiumCountry Thailand DeviceIphone 11 / HomePod 1st gen Operating System(iOS 14.1, HomePod 14.2 / Spotify 8.5.83) My Question or IssueWhen I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 m...

Newbie

Plan Free/Premium Country  Thailand   Device Iphone 11 / HomePod 1st gen    Operating System (iOS 14.1, HomePod 14.2 / Spotify 8.5.83)   My Question or I...

Alex

Spotify Legend

1929 Views

1 replies

0 likes

HomePod
  • 1929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio books on one device music on a other?

Hi, I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each other. This function is great between my Iphone and my Apple ...

Casual Listener

Hi,   I want to hear audio books on one device and music on a different device? Not simultaneously, of course. How can I keep the last played position on both devices? It always sync to each o...

Jeremy

Spotify Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle missing (off) for one playlist (free plan)

My Question or Issue:Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl collection” is the only one that doesn’t have the shuffle...

Regular

My Question or Issue: Previously, all my playlists had shuffle on. I like that. Now one of them has shuffle off. When I look at the list of playlists in “your library”, “Haruki Murakami’s vinyl coll...

Yg4L

Regular

1126 Views

10 replies

0 likes

  • 1126 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Some Local Files Not Playing on Iphone 12 Pro

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my new phone many songs show up and are not grayed out but h...

Casual Listener

Hi Guys, I recently upgraded from my iphone 6s to an iPhone 12 Pro. I had a local files library of about 30 tracks working well on my previous phone, however after re-syncing the files onto my ne...

Elena

Moderator

1850 Views

3 replies

0 likes

  • 1850 Views
  • 3 replies
  • 0 likes

Superuser Contribution Listing Artists in alphabetical order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssuePutting Artists into alphabetical order I am using Spotify Premium on 2 iPod Touch6s and an...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue Putting Ar...

Ver

Spotify Legend

1141 Views

3 replies

0 likes

  • 1141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify change automatically the songs

I am using spotify on my iphone and ipad.Since a couple of days, spotify changes automatically the songs every 15 to 30s.Please solve this issue quickly. If not I cancel my registration.ThanksBRStéphane

Visitor

I am using spotify on my iphone and ipad. Since a couple of days, spotify changes automatically the songs every 15 to 30s. Please solve this issue quickly. If not I cancel my registration. Thanks ...

Ivan

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent overlay in watch series 3

PlanPremiumCountryGermanyDeviceiPhone 11, Apple Watch Series 3Operating SystemiOS 14.1, watchOS My Question or IssueI have an overlay asking me if I want to stream on my watch that doesn‘t go away. By pressing the screen I can actually operate the bu...

Visitor

  Plan Premium Country Germany Device iPhone 11, Apple Watch Series 3 Operating System iOS 14.1, watchOS    My Question or Issue I have an overlay asking me if I want to str...

Alex

Spotify Legend

680 Views

2 replies

1 likes

  • 680 Views
  • 2 replies
  • 1 likes

Apple Watch and Siri issue

Plan PremiumCountry USA DeviceApple Watch Series 2, iPhone XOperating SystemOS 6, IOS 14 My Question or IssueSiri says that it cannot open or play Spotify on this device (Apple Watch) but I have the latest updates on my watch, phone, and Spotify app ...

Newbie

Plan Premium Country USA   Device Apple Watch Series 2, iPhone X Operating System OS 6, IOS 14   My Question or Issue Siri says that it cannot open or play Spotify on this de...

MattSuda

Spotify Star

1025 Views

2 replies

0 likes

iphone
Siri
watch
  • 1025 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Reorder songs in playlist on iOS

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads. Currently, when you click “edit” on a playlist, you can only rename it and remove songs: I understand you can do this the desktop and android versions already...

Visitor

Pretty simple one: please allow us to reorder songs within a playlist on iPhones and iPads.   Currently, when you click “edit” on a playlist, you can only rename it and remove songs:   ...

Mario

Spotify Legend

1571 Views

2 replies

0 likes

iOS
Playlists
  • 1571 Views
  • 2 replies
  • 0 likes

Music randomly pausing on Iphone11

PlanPremiumCountryHong KongDeviceIphone11Operating SystemiOS 14.0.1 My Question or IssueSpotify randomly pausing. I have tried to reinstall, check the battery saving mode like the android post but all the solution are not working for me.

Newbie

Plan Premium Country Hong Kong Device Iphone11 Operating System iOS 14.0.1   My Question or Issue Spotify randomly pausing. I have tried to reinstall, check the battery saving mode lik...

Billy-J

Spotify Star

475 Views

1 replies

1 likes

  • 475 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist Title Disappearing

PlanPremiumCountryCanadaDeviceiPhone Xs My Question or IssueFor the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "Your Library" tab of the Spotify app. For example, I create monthly playlis...

Casual Listener

Plan Premium Country Canada Device iPhone Xs   My Question or Issue For the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "You...

Chrismix1

Visitor

13948 Views

12 replies

0 likes

iOS
Playlist Titles
  • 13948 Views
  • 12 replies
  • 0 likes

Solved!! Adding Songs to a Playlist

PlanFreeCountryUnited StatesOperating SystemiOS My Question or IssuePreviously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a playlist, you would search that artist, click on the list of their songs “and...

Visitor

Plan Free Country United States Operating System iOS    My Question or Issue Previously on the Spotify free mobile version, when you wanted to add a song from a specific artist to a...

Billy-J

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] iPad app jumping back to the top of the page after leaving the App

After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section where I leave the app before. This only happened after ...

Newbie

After I scroll down the playlist page and leave the iPad app and come back to it after using another app, it automatically jumps back to the top of the playlist page. It does stay at the section wher...

Ivan

Spotify Legend

443 Views

1 replies

0 likes

iOS
Playlists
  • 443 Views
  • 1 replies
  • 0 likes

Lyric problem!!!!

PlanPremiumCountry DeviceiPhone 8My Question or IssueI don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and still doesn’t work:(. This is very frustrating because I’ve always wanted...

Visitor

Plan Premium Country   Device iPhone 8 My Question or Issue I don’t have access to the lyric feature and I don’t know why! I’ve upgraded my phone and account like a thousand times and sti...

Billy-J

Spotify Star

657 Views

1 replies

2 likes

  • 657 Views
  • 1 replies
  • 2 likes

Solved!! “somethine went wrong”when using beta applewatch

PlanPremiumCountryChinaDevice(iPhone 11 Pro)(Apple Watch 6)Operating System(iOS 14.1)(AWOS 7.0.2)Hi,When I chosen play on "BETA Apple Watch ", the following screen always come out. *reboot the Apple watch*reinstall the Spotify app* turn on "WLAN & Ce...

Visitor

Plan Premium Country China Device (iPhone 11 Pro)(Apple Watch 6) Operating System (iOS 14.1)(AWOS 7.0.2) Hi, When I chosen play on "BETA Apple Watch ", the following screen always come out...

Billy-J

Spotify Star

1907 Views

1 replies

2 likes

  • 1907 Views
  • 1 replies
  • 2 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

Casual Listener

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...

jackjong

Newbie

3594 Views

6 replies

0 likes

  • 3594 Views
  • 6 replies
  • 0 likes

Superuser Contribution Bad quality of songs in car using bluetooth

PlanPremiumCountryPolandDeviceiPhone 11 Pro MaxOperating SystemiOS 14.1 My Question or IssueThere is a problem with listening songs using iOS version of Spotify in my car by bluetooth, song quality is very very bad, it looks like there is problem wit...

Regular

Plan Premium Country Poland Device iPhone 11 Pro Max Operating System iOS 14.1   My Question or Issue There is a problem with listening songs using iOS version of Spotify in my car by ...

iIsPaper

Newbie

8097 Views

11 replies

0 likes

  • 8097 Views
  • 11 replies
  • 0 likes

Spotify removing the Recently Played section in an October 2020 app update?

Most of what and how I listen to music using Spotify is based off of the Recently Played section of the app. Once I find some albums to listen to, I’ll rotate listening to all the different albums in my Recently Played section. I was wondering if any...

Visitor

Most of what and how I listen to music using Spotify is based off of the Recently Played section of the app. Once I find some albums to listen to, I’ll rotate listening to all the different albums in...

319 Views

0 replies

1 likes

  • 319 Views
  • 0 replies
  • 1 likes

Apple Watch beta App

Hi,I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. May you know how to solve it?

Casual Listener

Hi, I'm using Apple Watch Spotify App under beta version. When I go cellular (with no iPhone nearby) my Spotify library becomes shorter. I mean, there ara less Artists, Albums... than in my iPhone. ...

Billy-J

Spotify Star

3348 Views

6 replies

0 likes

Apple Watch
Apple Watch cellular
Apple watch ios
Apple Watch Spotify
beta App Apple Watch
  • 3348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify erratically pause and restarts in 3-5 sec’s

Premium user, iPhone XS max, latest ios, listening on 2 HomePods Had problem last 2-3 months. Listening on iPhone is OK, HomePods not. Have tried deleting/reloading app, restarting phone and ‘log out everywhere’ on website. Doesn’t solve the problem....

Visitor

Premium user, iPhone XS max, latest ios, listening on 2 HomePods   Had problem last 2-3 months. Listening on iPhone is OK, HomePods not. Have tried deleting/reloading app, restarting phon...

Novy

Moderator

1069 Views

3 replies

0 likes

  • 1069 Views
  • 3 replies
  • 0 likes