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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140832 Views

503 replies

108 likes

  • 140832 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98462 Views

19 replies

38 likes

  • 98462 Views
  • 19 replies
  • 38 likes

Internet Connection problem after update

Hey, I’m getting an error after spotify update. When i play a song i got a message like “connecting” on bottom bar. I can search the song and i’m going to album details but songs not playing... My phone IOS 14.4 Iphone X

Visitor

Hey,   I’m getting an error after spotify update. When i play a song i got a message like “connecting” on bottom bar. I can search the song and i’m going to album details but songs not playing...

Bestengr

Casual Listener

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Superuser Contribution Device Lock Screen not working when listening on another device

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 14.2.1 My Question or Issue Hello,I recently upgraded to an iPhone 12 Pro running IOS 14.2.1. I normally control an iPad on my wifi network that is connected to my stereo from both my iPhone...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 14.2.1   My Question or Issue   Hello, I recently upgraded to an iPhone 12 Pro running IOS 14.2.1. I normally ...

Mario

Spotify Legend

5383 Views

28 replies

0 likes

  • 5383 Views
  • 28 replies
  • 0 likes

Superuser Contribution How can I clear my recently played?

Hi! I was wondering if anyone knew how I can clear my recently played on Spotify. My younger cousins use my phone for songs sometimes and I don’t want them playing some of the music I’m playing. Since the new update I haven’t been able to find where ...

Visitor

Hi! I was wondering if anyone knew how I can clear my recently played on Spotify. My younger cousins use my phone for songs sometimes and I don’t want them playing some of the music I’m playing. Sinc...

Mario

Spotify Legend

384735 Views

34 replies

45 likes

  • 384735 Views
  • 34 replies
  • 45 likes

Superuser Contribution Tracks not being clicked - iOS

If you check the video that I've been facing since long time now. First on my iPhone 11 (iOS 13 and 14) and now iPhone 12. The tracks don't just seem to get clicked. It's frustrating. It keeps happening randomly.

Visitor

If you check the video that I've been facing since long time now. First on my iPhone 11 (iOS 13 and 14) and now iPhone 12. The tracks don't just seem to get clicked. It's frustrating. It keeps happen...

Ivan

Spotify Legend

1337 Views

5 replies

0 likes

  • 1337 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify using data when data is turned off

PlanPremiumDeviceiPhone7Operating SystemiOS14 My Question or IssueRecently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have cellular data turned off for the app in my iOS settings. When I am not ...

Casual Listener

Plan Premium Device iPhone7 Operating System iOS14   My Question or Issue Recently my Spotify app has been using cellular data to stream when I'm not connected to WiFi even though I have...

Jeremy

Spotify Legend

1846 Views

3 replies

1 likes

Cellular Data
  • 1846 Views
  • 3 replies
  • 1 likes

[iOS][Other] Local Files don't work on new phone

Hi, I love the local files feature on Spotify, very useful.I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been able to carry over my old local files to my new phone. They're s...

Music Fan

Hi,   I love the local files feature on Spotify, very useful. I had it working perfectly fine on my last phone, but since transferring over to an iPhone SE 2020 a month ago, I haven't been ab...

eddie_sayer1

Music Fan

609 Views

2 replies

0 likes

iOS
Other
  • 609 Views
  • 2 replies
  • 0 likes

Superuser Contribution Customizable homescreens

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to always have the same order or even be able to choose...

Newbie

I like how the home page looks and has the most used/recents at top;however, i hate getting recommended podcasts and storytelling and how its above my recently played or weekly playlists. I want to a...

Jeremy

Spotify Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album art wrong over USB in Genesis G80

PlanPremium DuoCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 14.4.2 My Question or IssueI am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" display and DIS). I updated the car to the latest firmware, which is a November ...

Casual Listener

Plan Premium Duo Country USA Device iPhone 12 Pro Max Operating System iOS 14.4.2   My Question or Issue I am trying to use Spotify in a 2017 Genesis G80 3.8 AWD Ultimate (w/ 9.2" disp...

kanisama

Casual Listener

1508 Views

5 replies

0 likes

album art
album artwork
bluetooth
g80
Genesis
iOS
ipod
usb
  • 1508 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [iOS][Playlists] Bring back the “sort by Artist” filter in the playlist section

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really understand the decision to completely remove it and...

Casual Listener

Im sure many can agree with me that there isn’t a need to fix what isn’t broken. I’ve pretty much sorted my playlist this way for as long as I knew and I’m completely content with it, I don’t really ...

Ver

Spotify Legend

976 Views

3 replies

2 likes

iOS
Playlists
  • 976 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Volume adjustment does not work on Car Play

Hi, I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volume, sometimes I have to close the app on the phone and sta...

Casual Listener

Hi,  I have a really annoying problem when I want to listen to Spotify on Car Play. When I start Spotify on the Infotainment (after connecting the iPhone), it works but I cannot adjust the volu...

Mihail

Spotify Legend

10948 Views

3 replies

0 likes

  • 10948 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Hey Spotify Causes Car Audio Issues - CarPlay

Plan: PremiumCountry: USA Device: iPhone 11 ProOperating System: iOS 14.4Vehicle: 2020 VolvoSpotify App: 8.6.12.1032 Hi all, Using Hey Spotify causes my vehicle to remain in an always on "listening/announcement" mode. When my phone is plugged into th...

Casual Listener

Plan: Premium Country: USA   Device: iPhone 11 Pro Operating System: iOS 14.4 Vehicle: 2020 Volvo Spotify App: 8.6.12.1032   Hi all,  Using Hey Spotify causes my vehicle ...

CarlosE

Spotify Legend

6717 Views

11 replies

1 likes

  • 6717 Views
  • 11 replies
  • 1 likes

Superuser Contribution iphone download

PlanPremiumCountrySingaporeDeviceiPhone XOperating SystemiOS 14 My Question or IssueHow do I stop Spotify from constantly deleting my downloads on my iPhone? My only available connection is barely 1mbps so I have to download with my mobile data. Been...

Regular

Plan Premium Country Singapore Device iPhone X Operating System iOS 14   My Question or Issue How do I stop Spotify from constantly deleting my downloads on my iPhone? My only availabl...

Jeremy

Spotify Legend

3197 Views

5 replies

1 likes

  • 3197 Views
  • 5 replies
  • 1 likes

Canvas doesn’t work

Hey y’all, i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind of music, never seen it. I tried to clear caches, uninstall...

Casual Listener

Hey y’all,   i’ve been using Spotify for 6 years now, and my canvas feature always toggled on, but never worked. I know they’re available for certain songs, but believe me i listen to all kind...

Loxer

Community Legend

1592 Views

7 replies

1 likes

  • 1592 Views
  • 7 replies
  • 1 likes

Superuser Contribution App not working with VPN

Hello all, I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disabled. I’m not sure why this is an issue, as I’m from the US,...

Regular

Hello all,   I am unable to use the Spotify app when my VPN is enabled (I’m using NordVPN). It says “Couldn't Load Page” and no matter if I hit try again, it will not work until my VPN is disa...

XMK

Casual Listener

38631 Views

29 replies

18 likes

  • 38631 Views
  • 29 replies
  • 18 likes

Solved!!Superuser Contribution Why don’t I see a “play video” option for Joe Rogan Podcast in App?

PlanFree/PremiumCountry Canada Device iPhone 7 latest IOS (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to watch JRE podcast and only the audio format is avail...

Visitor

Plan Free/Premium Country Canada    Device iPhone 7 latest IOS  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)...

Mario

Spotify Legend

342737 Views

48 replies

35 likes

Video option for Joe Rogan podcast not available
  • 342737 Views
  • 48 replies
  • 35 likes

Superuser Contribution Last item in queue not appearing

PlanPremium Plan CountryUSA DeviceiPhone XROperating System iOS 13.6 My Question or IssueWhen I queue any songs/podcasts, the last thing I queued is not visible (and thus can't be removed from queue or reordered). A blank space is shown where the tit...

Casual Listener

Plan Premium Plan  Country USA  Device iPhone XR Operating System  iOS 13.6   My Question or Issue When I queue any songs/podcasts, the last thing I queued is not visible (an...

Jeremy

Spotify Legend

1659 Views

12 replies

0 likes

  • 1659 Views
  • 12 replies
  • 0 likes

No Repeat Button

plan: Freecountry: United States DeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or IssueThere is no loop / repeat button. I’ve seen multiple people use this feature but it never appears on my account.

Visitor

plan: Free country: United States   Device iPhone SE 2020 Operating System iOS 14.3   My Question or Issue There is no loop / repeat button. I’ve seen multiple people use this feat...

Billy-J

Spotify Star

477 Views

1 replies

0 likes

repeat
  • 477 Views
  • 1 replies
  • 0 likes

[iOS][Playlists] Playlist Folders

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions could make playlist better, less chance of playing so...

Visitor

A way to create folders to contain playlists would be good. Similar to another idea I saw being able to break an overall theme i.e. summer into a number of smaller playlist for different occasions co...

Billy-J

Spotify Star

537 Views

1 replies

0 likes

iOS
Playlists
  • 537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Home Favorites Section Missing

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueMy home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been...

Gig Goer

Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue My home page on my iOS app is missing the home favorite section with my top 6 f...

CarlosE

Spotify Legend

3237 Views

20 replies

0 likes

iOS
iOS 14
iPhone 12 pro
  • 3237 Views
  • 20 replies
  • 0 likes