Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
59888 Views
16 replies
36 likes

59888 Views
16 replies
36 likes

Superuser Contribution I-watch cellular streaming

PlanPremiumCountryUKDeviceI-phone XR, Apple Watch SEOperating SystemIOS 14.3 Watch 7.3 Spotify version8.5.96.967 My Question or IssueWhen I try to use use the cellular function on my watch to stream music and try to select my watch as the device, all...

richm71
Casual Listener
Plan Premium Country UK Device I-phone XR, Apple Watch SE Operating System IOS 14.3 Watch 7.3 Spotify version 8.5.96.967 My Question or Issue When I try to use use th...
2021-02-02 11:27:13 AM
2021-02-03 1:17:13 PM
Alex
Spotify Legend
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

Superuser Contribution Radio feature missing on iOS

PlanFreeCountryIndonesiaDeviceiPhone Xs MaxOperating SystemiOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!

Andrey212121
Visitor
Plan Free Country Indonesia Device iPhone Xs Max Operating System iOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
2021-02-02 8:58:41 AM
2021-02-03 12:26:58 PM
Alex
Spotify Legend
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Superuser Contribution Group Session ending when switching from iPhone to Mac

Plan: PremiumCountry: UsaDevice: iPhone 11, MacBook Pro 13inch 2018 My Issue:I have been using the group session feature quite often these days and its been fun. However, every time I switch the audio from My iPhone to my Mac, the session just ends.

CivilizedApe
Visitor
Plan: Premium Country: Usa Device: iPhone 11, MacBook Pro 13inch 2018 My Issue: I have been using the group session feature quite often these days and its been fun. However...
2021-02-01 5:43:58 PM
2021-02-03 10:40:56 AM
Mihail
Spotify Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Superuser Contribution My Spotify personalized profile is messed up

Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during tabletop gaming with friends. I also have a 2 year old daughter w...

Maphesta
Casual Listener
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during table...
2021-02-01 3:34:12 PM
2021-02-03 10:28:39 AM
Mihail
Spotify Legend
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Superuser Contribution Music is not autoplaying

Hello Spotify Community I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where my Music App always went on, but never Spotify. I tried fixing it by d...

uyild
Regular
Hello Spotify Community 🙂 I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where m...
2021-01-22 7:34:10 AM
2021-02-03 8:29:17 AM
Mihail
Spotify Legend
1060 Views
9 replies
0 likes
autoplay

1060 Views
9 replies
0 likes

Superuser Contribution Proceed to App Store/Download app link bug?

Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for Spotify to open. Had a few people tell me my links were broken, whe...

jlisk
Casual Listener
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for S...
2021-02-01 1:57:59 AM
2021-02-02 4:24:37 PM
Mihail
Spotify Legend
911 Views
1 replies
0 likes
Linking

911 Views
1 replies
0 likes

Superuser Contribution show artist on second line when casting to smart speakers

Free/PremiumUS Device(iPhone XS, iPad gen Operating SystemiOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), shows song title, album name and artist on the first line and "Listening on ". In ...

arrhyno
Casual Listener
Free/Premium US Device (iPhone XS, iPad gen 😎 Operating System iOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), sho...
2020-12-24 8:22:22 PM
2021-02-02 3:52:07 PM
Eni
Moderator
483 Views
4 replies
0 likes

483 Views
4 replies
0 likes

Superuser Contribution Radio thumbs up/down gone

I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was under the impression that premium customs get to dislik...

desinoel
Newbie
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was unde...
2019-05-03 6:46:42 PM
2021-02-02 1:17:07 PM
Akash_AS
Gig Goer
6672 Views
7 replies
3 likes

6672 Views
7 replies
3 likes

Superuser Contribution Spotify iMessage app missing

For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it...

Mdahling
Regular
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify k...
2021-01-27 8:27:40 AM
2021-02-02 9:22:39 AM
Ver
Spotify Legend
21253 Views
14 replies
44 likes

21253 Views
14 replies
44 likes

Unable to do anything or play music in the Spotify app

Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plans and settings. There's no search bar for music, no...

user-removed
Visitor
Hi, Spotify had just released less than 24 hours here in South Korea and upon finding out about it I immediately went to install it. After logging in, nothing is displayed apart from the premium plan...
2021-02-02 4:54:33 AM
2021-02-02 6:13:50 AM
user-removed
Not applicable
497 Views
2 replies
0 likes

497 Views
2 replies
0 likes

Superuser Contribution Playback Failed - We’re not able to play this video in your current location.

PlanPremiumCountryUSADeviceiPhone XOperating System iOS 13.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueContinuing to get the error message on different podcasts I've downloaded :"Playback Failed - We’re not able to play this video in...

L82Day
Regular
Plan Premium Country USA Device iPhone X Operating System iOS 13.7 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Continuing to get the error message on differen...
2020-09-14 5:39:07 AM
2021-02-01 5:36:39 PM
naiibot
Casual Listener
27415 Views
30 replies
13 likes

27415 Views
30 replies
13 likes

[iOS] Scan Codes not showing up

I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the search box but I have nothing to scan. I also tried...

ESmith4
Newbie
I’ve been wanting to use the scan song feature for a project I’m working on although recently the scan feature hasn’t been showing up underneath every song. I still have the scan feature next to the ...
2021-02-01 3:34:53 PM
280 Views
0 replies
0 likes
iOS

280 Views
0 replies
0 likes

Superuser Contribution Songs randomly skip or sounds app is waiting for voice control

PlanPremium DeviceiPhone 11 Pro MaxOperating SystemiOS 14.4 When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and it sounds like feedback when plugging in headphones. Sometimes a menu will p...

Tomatoshadow2
Casual Listener
Plan Premium Device iPhone 11 Pro Max Operating System iOS 14.4 When playing a song, the app will randomly stop the song, pause, play, go forwards, go backward and then stop and...
2021-01-30 4:11:29 PM
2021-02-01 11:23:35 AM
Alex
Spotify Legend
382 Views
3 replies
0 likes

382 Views
3 replies
0 likes

Superuser Contribution casting from ipad/iphone to chromecast

PlanPremiumCountryukDeviceiphone 12 pro / ipad 6th genOperating Systemall apps / ios / chromecast software latest versions My Question or IssueAttempting to cast JRE audio and video to chromecast, from either ipad or iphone. (both result in same prob...

wardski316
Visitor
Plan Premium Country uk Device iphone 12 pro / ipad 6th gen Operating System all apps / ios / chromecast software latest versions My Question or Issue Attempting to cast JRE audio an...
2021-01-28 5:26:12 PM
2021-02-01 10:50:38 AM
Ivan
Spotify Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

CarPlay volume is really low

PlanpremiumCountrymexico DeviceIphone 7s plus, iPhone 8, iPhone XS masOperating SystemiOS 12 My Question or Issue I have experienced on any iPhone devices and with carplay on a really low volume on the car, this doesn’t happens with Apple Music, iTun...

Iahv787
Casual Listener
Plan premium Country mexico Device Iphone 7s plus, iPhone 8, iPhone XS mas Operating System iOS 12 My Question or Issue I have experienced on any iPhone devices...
2018-11-24 7:07:05 AM
2021-02-01 3:31:22 AM
Swcalise
Newbie
2150 Views
1 replies
3 likes
Carplay

2150 Views
1 replies
3 likes

Spotify conflict with WhatsApp

PlanFamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 14.4 My Question or IssueSometimes when Spotify app is opened and i want to listen an audio message from WhatsApp, the message stops constantly (pause)

Giovag
Roadie
Plan Family Country Italy Device iPhone 12 mini Operating System iOS 14.4 My Question or Issue Sometimes when Spotify app is opened and i want to listen an audio message from WhatsAp...
2021-01-29 6:48:46 PM
2021-01-31 11:27:19 PM
Billy-J
Spotify Star
876 Views
1 replies
0 likes

876 Views
1 replies
0 likes

Superuser Contribution [Connect] Phone volume randomly changes, playback stops

PlanPremiumCountryUSDeviceiPhone XiMacApple TVBrowserOperating SystemmacOS Big Sur If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipulate my volume on my phone. Sometimes the reverse happens and I wake up to max vo...

aolsystemmsg
Regular
Plan Premium Country US Device iPhone X iMac Apple TV Browser Operating System macOS Big Sur If Spotify is playing on my Mac, for instance, the mobile app will occasionally manipul...
2021-01-30 6:27:59 PM
2021-01-31 8:16:12 PM
Novy
Moderator
675 Views
1 replies
0 likes

675 Views
1 replies
0 likes

Going to next song too early

PlanPremiumCountrySwitzerland Device(iPhone 6S)Operating System(iOS 13.5.1) My Question or IssueWhen listening to a song it skips to the next less then a second too early most of the time (seems to happen consitently when locked).Usually not a proble...

Lahzey
Newbie
Plan Premium Country Switzerland Device (iPhone 6S) Operating System (iOS 13.5.1) My Question or Issue When listening to a song it skips to the next less then a second too ea...
2021-01-29 1:56:15 PM
2021-01-31 3:51:27 PM
Loxer
Community Legend
525 Views
1 replies
0 likes
bug

525 Views
1 replies
0 likes

I Updated Spotify IOS 8.5.93.494 And...

...I probably shouldn't have. Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder. Ideally I'd like to revert to the last IOS version, but doubt thats possible. The below relates to the new IOS iphone versio...

zeeb2
Newbie
...I probably shouldn't have. Longtime Spotify lover-user (desktop & IOS) since launching in Europe - Premium Account holder. Ideally I'd like to revert to the last IOS vers...
2021-01-25 10:37:47 AM
2021-01-31 2:19:56 PM
EthanS1
Community Legend
400 Views
1 replies
2 likes

400 Views
1 replies
2 likes

Superuser Contribution Some links are not working in podcast episode show

I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone. Please below find my findings.- my podcast is hosted at Simplecast, where I'm editing the show notes via Markdown language- please find attached s...

user-removed
Visitor
I found some edge cases or bugs, so the HTML links doesn't always work in episode show notes on iPhone. Please below find my findings. - my podcast is hosted at Simplecast, where I'm edit...
2021-01-28 8:16:05 PM
2021-01-31 11:47:23 AM
user-removed
Not applicable
1624 Views
2 replies
0 likes

1624 Views
2 replies
0 likes

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