Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37116 Views
15 replies
36 likes

37116 Views
15 replies
36 likes

Superuser Contribution Offline access denied

I only use offline on one device, my iPod. Just now, a popup says that offline access to this device has been denied because I have already enabled it on the allowed number of devices. What gives? Premium memberiPod Touch iOS 9.3.5

Theothistle
Roadie
I only use offline on one device, my iPod. Just now, a popup says that offline access to this device has been denied because I have already enabled it on the allowed number of devices. What gives? &...
2019-01-30 4:13:46 AM
2020-12-23 10:49:42 PM
Novy
Moderator
787 Views
3 replies
0 likes

787 Views
3 replies
0 likes

Superuser Contribution App keeps crashing - trying to add a song to a playlist and scrolling down

hi there, my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i scroll at a normal pace it crashes. it's quite frustrating si...

tupsan
Casual Listener
hi there, my ios app keeps crashing after i tap 'add song to playlist' and then scroll down to find a playlist i want to add it to. if i scroll incredibly slowly it doesn't crash, but if i s...
2020-11-10 11:40:03 PM
2020-12-23 9:54:11 AM
Jeremy
Spotify Legend
2917 Views
11 replies
1 likes
crashing

2917 Views
11 replies
1 likes

Superuser Contribution Spotify on iPhone keeps pausing by itself

PlanFree CountryUnited States of America DeviceiPhone XS Max Operating SystemiOS 14 My Question or IssueHi, I’m turning to the Spotify community because this has been going on for months, and today was the last straw. I’ll be listening to music on Sp...

rpatelpj
Visitor
Plan Free Country United States of America Device iPhone XS Max Operating System iOS 14 My Question or Issue Hi, I’m turning to the Spotify community because ...
2020-12-22 3:12:25 AM
2020-12-23 8:58:49 AM
Ivan
Spotify Legend
507 Views
1 replies
1 likes

507 Views
1 replies
1 likes

Superuser Contribution remove podcasts from the home screen

i don't listen to podcasts and have no plans to start. please remove podcasts from the home screen. they take up half of the page and make navigation even more difficult in car play.

Weedlord666
Music Fan
i don't listen to podcasts and have no plans to start. please remove podcasts from the home screen. they take up half of the page and make navigation even more difficult in car play.
2020-12-21 5:59:39 PM
2020-12-23 8:41:35 AM
Jeremy
Spotify Legend
883 Views
3 replies
6 likes

883 Views
3 replies
6 likes

it would be extremely cool

if there were no podcasts on the home screen

Weedlord666
Music Fan
if there were no podcasts on the home screen
2020-12-23 4:03:44 AM
2020-12-23 4:13:43 AM
Billy-J
Spotify Star
321 Views
3 replies
0 likes

321 Views
3 replies
0 likes

[iOS][Podcasts] Podcast playback is horrible

Podcast playback is horrible. I listen to a ton of podcasts, including Joe rogan. Since he joined spotify, it’s the first time I’ve used Spotify to listen to podcasts. The playback is horrible. The video is nice sometimes, but for podcasts, playback ...

MusicAppUser
Visitor
Podcast playback is horrible. I listen to a ton of podcasts, including Joe rogan. Since he joined spotify, it’s the first time I’ve used Spotify to listen to podcasts. The playback is horrible. The v...
2020-12-22 4:14:43 AM
2020-12-22 9:20:33 PM
Footfalls
Visitor
448 Views
1 replies
1 likes
iOS
Podcasts

448 Views
1 replies
1 likes

Superuser Contribution Spotify keeps pausing songs

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.6 My Question or IssueSpotify keeps pausing songs when they're playing - which is really annoying. I've logged in and out of the app, I've deinstalled and reinstalled the app from the app store...

betthh94
Casual Listener
Plan Premium Country UK Device iPhone 8 Operating System iOS 13.6 My Question or Issue Spotify keeps pausing songs when they're playing - which is really annoying. I've logge...
2020-12-21 4:04:04 PM
2020-12-22 4:30:45 PM
Eni
Moderator
423 Views
2 replies
1 likes

423 Views
2 replies
1 likes

Superuser Contribution Control screen minimizes after choosing next song

PlanPremiumCountryNetherlands DeviceiPhone XS Operating SystemIOS 14.2 My Question or IssueIf I’m listening on a remote device and I use my iphone as a remote, the control screen won’t stay full screen after I select next song. Instead it minimizes. ...

Sjeesjie
Regular
Plan Premium Country Netherlands Device iPhone XS Operating System IOS 14.2 My Question or Issue If I’m listening on a remote device and I use my iphone as a remo...
2020-12-20 2:25:44 PM
2020-12-22 12:16:38 PM
Jeremy
Spotify Legend
255 Views
3 replies
0 likes

255 Views
3 replies
0 likes

Superuser Contribution Local files don't show up on iPhone SE 2020

PlanPremiumCountryUSADeviceiPhone SE 2020 Even since I got my iPhone SE 2020, local files are not showing up in Spotify on the iPhone. I did not have this problem with my previous phone, which was an iPhone 5. I've seen solutions which suggest a Sett...

guavaman55
Casual Listener
Plan Premium Country USA Device iPhone SE 2020 Even since I got my iPhone SE 2020, local files are not showing up in Spotify on the iPhone. I did not have this problem with my pre...
2020-12-20 6:04:25 PM
2020-12-22 8:44:26 AM
Jeremy
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Pauses randomly

Premium, Sweden, iPhone 12, MBA 2020, Sonos speakers (mostly use the Spotify connect of convenience, even though sonos own app seem more reliable). I recently (maybe some month ago) started experiencing random pausing in Spotify when playing music. I...

rittfeldt
Casual Listener
Premium, Sweden, iPhone 12, MBA 2020, Sonos speakers (mostly use the Spotify connect of convenience, even though sonos own app seem more reliable). I recently (maybe some month ago) started ...
2020-12-20 11:19:47 AM
2020-12-21 4:10:19 PM
Alex
Spotify Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

[iOS][Other] My home screen isn’t showing recommendations

I had Spotify free on an email address then I signed up for Spotify duo premium with a new address... on the free account I got awesome recommendations classic rock and now on the premium account the home screen is static and shows me playlists that ...

Anamusic11
Visitor
I had Spotify free on an email address then I signed up for Spotify duo premium with a new address... on the free account I got awesome recommendations classic rock and now on the premium account the...
2020-12-19 4:25:32 PM
2020-12-21 2:56:13 PM
Hubo
Community Legend
484 Views
1 replies
0 likes
iOS
Other

484 Views
1 replies
0 likes

Superuser Contribution Nearly everything has broken

PlanPremiumCountryCanadaDeviceiPad Mini 4Operating SystemiPadOS 14.3 My Question or IssueNearly everything that this app once previously did without issue is beginning to cease function and sometimes even perform the opposite of its intention. All my...

BigBologna
Regular
Plan Premium Country Canada Device iPad Mini 4 Operating System iPadOS 14.3 My Question or Issue Nearly everything that this app once previously did without issue is beginning to c...
2020-12-17 6:03:20 PM
2020-12-21 8:45:36 AM
Ver
Spotify Legend
791 Views
5 replies
1 likes

791 Views
5 replies
1 likes

Superuser Contribution Spotify randomly deleted my entire library while listening.

iPhone 8 iOS 14.2

cbm1296
Music Fan
iPhone 8 iOS 14.2
2020-12-19 6:16:25 AM
2020-12-20 12:54:28 AM
Novy
Moderator
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Superuser Contribution Spotify Connect works poorly with Yamaha Music Cast

PlanFree/PremiumCountry DeviceiPhone XOperating SystemiOS 14.2 My Question or IssueSo my Yamaha WXA-50 started having issues playing with Spotify connect just recently. It worked fine for years but now every input is very delayed or not registered at...

Timetam
Casual Listener
Plan Free/Premium Country Device iPhone X Operating System iOS 14.2 My Question or Issue So my Yamaha WXA-50 started having issues playing with Spotify connect just recently. ...
2020-12-12 12:55:41 PM
2020-12-20 12:54:12 AM
Eni
Moderator
2606 Views
3 replies
1 likes
musiccast
Yamaha

2606 Views
3 replies
1 likes

[iOS][Podcasts] How can I get only Podcasts to play after I play 1 podcast instead of songs playing?

I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone. However currently if I play a podcast, songs start playing after. Is there any way to get the next podcast on the Podcast list to play or do I h...

gnu2this
Casual Listener
I am following a bunch of podcasts and am hoping to use Spotify instead of the Podcasts app on my iPhone. However currently if I play a podcast, songs start playing after. Is ...
2020-12-20 11:09:52 PM
204 Views
0 replies
0 likes
iOS
Podcasts

204 Views
0 replies
0 likes

[IOS] Spotify Crashing

IOS 14.2Iphone XSINGAPOREPremiumSpotify version 8.5.86.739My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shuts down and im back to the homepage. When i re enter spotify, the son...

zhhengyyi
Casual Listener
IOS 14.2 Iphone X SINGAPORE Premium Spotify version 8.5.86.739 My spotify has also been crashing for the past week. It would crash halfway throughout the song, meaning the entire app shu...
2020-12-20 1:47:26 PM
240 Views
0 replies
1 likes

240 Views
0 replies
1 likes

Superuser Contribution Lyrics not working

PlanPremiumCountryEcuadorDeviceIphone 11Operating SystemiOS 14.2 My Question or IssueI've had a premium account for years, I have a family plan so there's six of us in the same plan, each of us has a separate account. The lyrics have NEVER worked in ...

ValentinaRA
Visitor
Plan Premium Country Ecuador Device Iphone 11 Operating System iOS 14.2 My Question or Issue I've had a premium account for years, I have a family plan so there's six of us in the sa...
2020-12-17 8:40:13 PM
2020-12-20 10:13:15 AM
Alex
Spotify Legend
380 Views
2 replies
0 likes

380 Views
2 replies
0 likes

Superuser Contribution iOS player keeps shutting down

PlanFreeCountryUSADevice(iPhone 11)Operating System(iOS 14.3)My Question or Issueso when I start playing a song after a 30 seconds the app shuts down and the song stops so I have to go back to the app and turn the song on again and again. I already t...

Jay_0214
Casual Listener
Plan Free Country USA Device (iPhone 11) Operating System (iOS 14.3) My Question or Issue so when I start playing a song after a 30 seconds the app shuts down and the song stops so I have to...
2020-12-17 6:07:21 AM
2020-12-20 10:06:14 AM
Ver
Spotify Legend
540 Views
3 replies
1 likes

540 Views
3 replies
1 likes

Superuser Contribution Serious Bug: iPhone suddenly stops playing and switches to FireFox WebPlayer and also switches songs

Every few songs, my Spotify will switch to a random song in a random album or playlist and notify me Spotify is now playing through Firefox web player. I do not use Spotify on Firefox and do not listen to the type of music it selects. I am 99% sure t...

Gabek333
Newbie
Every few songs, my Spotify will switch to a random song in a random album or playlist and notify me Spotify is now playing through Firefox web player. I do not use Spotify on Firefox and do not list...
2019-06-15 10:36:38 PM
2020-12-20 9:34:46 AM
Ver
Spotify Legend
1937 Views
9 replies
3 likes

1937 Views
9 replies
3 likes

Superuser Contribution [ios] Spotify gets closed by iOS when you play songs in offline mode and put the App in background

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 14.3 My Question or Issue1. Download an album2. switch to offline mode3. play the album (ie first song) 4. stay in app, keep it in foreground for 3 minutesactual -> playback is fine5. restar...

Jbos
Casual Listener
Plan Premium Country Germany Device iPhone 11 Operating System iOS 14.3 My Question or Issue 1. Download an album 2. switch to offline mode 3. play the album (ie first song...
2020-12-18 7:30:48 AM
2020-12-20 8:43:16 AM
Ivan
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

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