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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

  • 43810 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
  • 109409 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
  • 1663 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

  • 127967 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs will not play (typically uncommon music or music I don't have in a playlist)

PlanPremiumCountryUSADeviceiphone 11proOperating SystemiOS 14.6 My Question or IssueWhenever I search for music, if it is not a popular song or something I have on one of my playlists, it is common for the song to just never play.Examples:Lady Gaga -...

Casual Listener

  Plan Premium Country USA Device iphone 11pro Operating System iOS 14.6   My Question or Issue Whenever I search for music, if it is not a popular song or something I have on on...

Novy

Moderator

847 Views

3 replies

1 likes

  • 847 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] app crashes after a few songs play, crashes again after starting from where it left off

PlanFree (had premium before)CountryU.S.DeviceiPhone XOperating SystemiOS 14.5.1 My Question or IssueThis has been happening for a few weeks now, maybe a month or longer. A few songs will play and the app crashes suddenly, I try to re-open the app an...

Casual Listener

Plan Free (had premium before) Country U.S. Device iPhone X Operating System iOS 14.5.1   My Question or Issue This has been happening for a few weeks now, maybe a month or longer. A f...

Novy

Moderator

4440 Views

30 replies

4 likes

  • 4440 Views
  • 30 replies
  • 4 likes

Amazon alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting really sick of trying to fix it now! I could spend hours and hours asking alexa to pl...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Getting...

Mom_2_Many

Regular

877 Views

1 replies

2 likes

  • 877 Views
  • 1 replies
  • 2 likes

Solved!! iOS Beta Issue

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 14.6) My IssueThe iOS app beta (version 8.6.42.182) is closing when I try to change any song.

Visitor

Plan Premium Device (iPhone 8 Plus) Operating System (iOS 14.6)   My Issue The iOS app beta (version 8.6.42.182) is closing when I try to change any song.      ...

MateusM

Spotify Star

1531 Views

3 replies

0 likes

  • 1531 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution EQ works and can’t be turned off on Airplay

PlanPremiumCountryUS, RussiaDevice(Suspected any combination of an iOS device and an Apple TV, regardless the OS versions) Steps to reproduce:1) In the Spotify app switch on any EQ preset or make a manual EQ setting2) Start an Airplay stream to an Ap...

Newbie

Plan Premium Country US, Russia Device (Suspected any combination of an iOS device and an Apple TV, regardless the OS versions)   Steps to reproduce: 1) In the Spotify app switch on any ...

Jeremy

Spotify Legend

2206 Views

2 replies

0 likes

Airplay
apple TV
iOS
  • 2206 Views
  • 2 replies
  • 0 likes

Solved!! Music won't play on my iPhone

PlanPremiumCountryCzech RepublicDevice(iPhone Xs Max, iPad Pro 11" 2020)Operating System(iOS 14.6, iPadOS 14.6) My Question or IssueHi, I have a problem with my Spotify Premium. Since last week I am unable to play any music in my app on my iPhone Xs ...

Casual Listener

Plan Premium Country Czech Republic Device (iPhone Xs Max, iPad Pro 11" 2020) Operating System (iOS 14.6, iPadOS 14.6)   My Question or Issue Hi, I have a problem with my Spotify Premi...

MateusM

Spotify Star

1812 Views

3 replies

0 likes

  • 1812 Views
  • 3 replies
  • 0 likes

Solved!! Using a secondary (old) device to Spotify Connect-enable my stereo

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streamer-gizmo, and to upgrade from my constant AirPlay batt...

Newbie

Is there any reason why I can't or shouldn't have my old iPhone constantly plugged in to my home HI-FI and use that to play music via Spotify Connect? (This is instead of buying a new music-streame...

MattSuda

Spotify Star

5853 Views

4 replies

0 likes

  • 5853 Views
  • 4 replies
  • 0 likes

Spotify picture code

  Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t directly play the song what am I doing wrong?

Visitor

    Help! I got one of those Spotify picture frames for my birthday! When I scan the code it just goes to the picture of the song, it doesn’t play, it just shows a shuffle button but doesn’t di...

Billy-J

Spotify Star

2881 Views

1 replies

0 likes

  • 2881 Views
  • 1 replies
  • 0 likes

iOS Autoplay not working

Hey, i got an Issue since im using Spotify. Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spotify every second day, id like to get this problem fixed.

Casual Listener

Hey,   i got an Issue since im using Spotify.    Mostly in the evening hours (between 18:00 - 24:00) Autoplay is not working on ios sporadically. Since i dont want to reinstall Spo...

Billy-J

Spotify Star

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Solved!! Feature request

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you could take this into consideration it would be great...

Visitor

Could it be possible to display or have a place where you can look at the lyrics of a song while listening. This ability would improve the experience of using the app for me and many others. If you c...

MateusM

Spotify Star

1570 Views

1 replies

1 likes

  • 1570 Views
  • 1 replies
  • 1 likes

Listening History

HelloMy Listening History on my Apple iOS devices hasn’t been updating since last Saturdayl logged out and back in againStill not updatedl went to the App Store and found a update I updated all my devices and now the clock symbol has gone What have y...

Music Fan

Hello My Listening History on my Apple iOS devices hasn’t been updating since last Saturday l logged out and back in again Still not updated l went to the App Store and found a update   I ...

MateusM

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio Books destroy my recommendations

PlanPremium AccountCountryGermany DeviceiPhone 7PlusOperating SystemiOS 10My Question or IssueHi, in advance excuse my bad english. I don`t like to hear audio books anymore, because i only get a more proposals for Audio-Books and less for music. Also...

Visitor

Plan Premium Account Country Germany   Device iPhone 7Plus Operating System iOS 10 My Question or Issue Hi, in advance excuse my bad english. I don`t like to hear audio books anymore, ...

balatschaka

Casual Listener

4940 Views

8 replies

17 likes

Audio books
avoid proposals
  • 4940 Views
  • 8 replies
  • 17 likes

Superuser Contribution Birth Chart not included in Only You

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 14 My Question or IssueMy Only You includes everything except for the Audio Birth Chart. I have tried logging out and back in, uninstalling the app and logging in on different devices but ...

Visitor

Plan Premium Country Australia Device iPhone 12 Operating System iOS 14   My Question or Issue My Only You includes everything except for the Audio Birth Chart. I have tried logging ou...

Alex

Spotify Legend

8051 Views

20 replies

14 likes

  • 8051 Views
  • 20 replies
  • 14 likes

Superuser Contribution Spotify Apple Watch not interfacing with wireless headphones (Jaybird Vista)

PlanPremiumCountryUSADeviceApple Watch SE, Jaybird Vista 1Operating SystemWatchOS 7.5 My Question or IssueMy headphones won't interface with the Spotify for Apple Watch app. I firmly believe this is an issue with Spotifys software because I have alre...

Visitor

Plan Premium Country USA Device Apple Watch SE, Jaybird Vista 1 Operating System WatchOS 7.5   My Question or Issue My headphones won't interface with the Spotify for Apple Watch app. ...

Alex

Spotify Legend

692 Views

1 replies

1 likes

  • 692 Views
  • 1 replies
  • 1 likes

RECENTLY PLAYED ARTIST NOT UPDATING

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, My recently played artist is not updating for almost two days now. Same thing with my followers. Despite of listening ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,    My recently played artis...

MattSuda

Spotify Star

1159 Views

4 replies

2 likes

  • 1159 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify change de musique tout seul

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que je ne connais et que je n’ai pas demandé......un pe...

Visitor

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que ...

Alex

Spotify Legend

55761 Views

48 replies

3 likes

  • 55761 Views
  • 48 replies
  • 3 likes

[iOS][Other] Only you slide show not available

The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.

Visitor

The slide show feature (just like the wrapped one) is not showing up. i get the playlists, but i don't get any of the fun facts or the little slide show.

MateusM

Spotify Star

669 Views

1 replies

0 likes

iOS
Other
  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution My welcome page does not change thumbnail since day one

My welcome page does not change thumbnail since day one. how can I change them? As attached in the attachment with red circle indicated.

Casual Listener

My welcome page does not change thumbnail since day one. how can I change them? As attached in the attachment with red circle indicated.

Alex

Spotify Legend

3175 Views

5 replies

0 likes

Homepage
Shortcut
shortcuts
welcome page
  • 3175 Views
  • 5 replies
  • 0 likes

Solved!! My Spotify didn’t show the lyrics of songs

PlanPremiumCountryBrasil DeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueI’m administrator of my family plan, and different of other of the members, my Spotify didn’t show the “lyric” of the music. It shows “behind the lyrics”… What I can ...

Casual Listener

Plan Premium Country Brasil 🇧🇷  Device iPhone 8 Operating System iOS 14.6   My Question or Issue I’m administrator of my family plan, and different of other of the members, my S...

Billy-J

Spotify Star

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

Superuser Contribution Car Bluetooth Playing Through Phone and Not Through Car Speakers

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max VerizonOperating SystemiOS 15 Developer Beta 2My Question or IssueToday, when connecting to my car's audio (2019 Ram Promaster City), my phone shows that it is connected but when I click play, it...

Casual Listener

Plan Premium Country United States Device iPhone 12 Pro Max Verizon Operating System iOS 15 Developer Beta 2 My Question or Issue Today, when connecting to my car's audio (2019 Ram Promaster...

AlexGibbs

Newbie

16498 Views

8 replies

3 likes

  • 16498 Views
  • 8 replies
  • 3 likes