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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85052 Views
  • 19 replies
  • 37 likes
  • 85052 Views
  • 19 replies
  • 37 likes

Solved!!Superuser Contribution Spotify using mobile data even when cellular data turned off

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueSince updating the app last week, Spotify has started to use my mobile data to stream songs and podcasts even when they’re downloaded. This occurs when I am not on a w...

  • Newbie
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.4   My Question or Issue Since updating the app last week, Spotify has started to use my mobile data to stream songs...
  • Jeremy
  • Spotify Legend
  • 43464 Views
  • 51 replies
  • 10 likes
  • 43464 Views
  • 51 replies
  • 10 likes

Spotify stuck on Premium Advertisement

PlanFreeCountrySouth KoreaDevice(iPad Air, iPhone 11 ProOperating System(iPad iOS 14.4.1, iPhone iOS 14.4.2) My Question or IssueSpotify stopped playing music and only shows offers for Spotify Premium on both my iPhone and iPad. Deleting and reinstal...

  • Visitor
  •   Plan Free Country South Korea Device (iPad Air, iPhone 11 Pro Operating System (iPad iOS 14.4.1, iPhone iOS 14.4.2)   My Question or Issue Spotify stopped playing music and onl...
  • Hubo
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Low volume when casting from spotify app

PlanPremiumCountrynetherlands DeviceIphone 12Operating SystemIOS14.4.2 My Question or IssueI still have this problem of low volume when casting spotify to smartspaker after the following actions:- clean reinstall of the spotify- factory reset of the ...

  • Newbie
  • Plan Premium Country netherlands   Device Iphone 12 Operating System IOS14.4.2   My Question or Issue I still have this problem of low volume when casting spotify to smartspaker ...
  • 500 Views
  • 0 replies
  • 4 likes
  • 500 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Disable Shuffle by default on new album view

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13 My Question or IssueI like the new UI update, but hate that the play button for albums defaults to shuffle play, as seen below. I don't want to shuffle albums, pretty much ever. I would also a...

Glitched_0-1582981814078.png
  • Regular
  • Plan Premium Country USA Device iPhone X Operating System iOS 13   My Question or Issue I like the new UI update, but hate that the play button for albums defaults to shuffle play, as ...
  • PrinceBlucher
  • Casual Listener
  • 98086 Views
  • 64 replies
  • 76 likes
  • 98086 Views
  • 64 replies
  • 76 likes

Superuser Contribution JRE video on mobile

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Novy
  • Moderator
  • 3160 Views
  • 12 replies
  • 9 likes
  • 3160 Views
  • 12 replies
  • 9 likes

Superuser Contribution I can’t see lyrics

PlanPremium CountryArgentina DeviceIPhone 8 Plus Operating SystemiOS 14.1.4 My Question or IssueI don’t have the lyrics only in my phone and I have never seen it. I tried to remove app and download again several times. My operating system’s phone is ...

  • Newbie
  • Plan Premium  Country Argentina  Device IPhone 8 Plus  Operating System iOS 14.1.4   My Question or Issue I don’t have the lyrics only in my phone and I have never seen ...
  • Alex
  • Spotify Legend
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution CarPlay music playing as phone call

When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the only app that does this. When I use other audio ap...

  • Regular
  • When I connect my iPhone to CarPlay and try to play Spotify, the audio comes out as a phone call instead of music. The audio quality is very poor and my phone has a red bar at the top. Spotify is the...
  • CarlosE
  • Moderator
  • 6865 Views
  • 6 replies
  • 1 likes
  • Carplay
    Connect
    phone
    quality
  • 6865 Views
  • 6 replies
  • 1 likes

Superuser Contribution Last song in my queue disappears

My Question or Issuewhen I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it won’t show up unless I add yet another song to the qu...

  • Visitor
  • My Question or Issue when I add songs or even one song to my queue on my sporty app the last one in the queue just disappears so I can’t see it or move it. It will still play if I press skip but it ...
  • dcttn
  • Casual Listener
  • 1124 Views
  • 10 replies
  • 1 likes
  • 1124 Views
  • 10 replies
  • 1 likes

Superuser Contribution Music stopping randomly when listening offline on iPod

Similar issue. I listen to my music offline. Between a hour and 2 hours of listening the song will stop. I then have to load Spotify up again find the song which as mentioned has restarted. Then the next song will be the start of a random album on my...

  • Regular
  • Similar issue.   I listen to my music offline. Between a hour and 2 hours of listening the song will stop.   I then have to load Spotify up again find the song which as mentioned ha...
  • Jeremy
  • Spotify Legend
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

CarPlay Audio quality is forced to low - why?

PlanPremiumDeviceiPhone 12Operating SystemiOS 14 My Question or IssueWhen I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low, and it's is impossible to change back to Very High, which I normally us...

  • Newbie
  • Plan Premium Device iPhone 12 Operating System iOS 14   My Question or Issue When I listen to Spotify in my BMW on CarPlay I noticed that the audio quality setting is overwritten to low,...
  • user-removed
  • Not applicable
  • 2526 Views
  • 1 replies
  • 0 likes
  • Carplay
  • 2526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added Song Disappears

PremiumUS Device(iPhone 7)Operating System(iOS 14.1) I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that whatever reshuffling I did was not registered. Now I've lost some cool songs I've...

  • Newbie
  • Premium US   Device (iPhone 7) Operating System (iOS 14.1)   I've always been able to reshuffle songs to different playlists while offline. Recently, however, I'm noticing that what...
  • Ivan
  • Spotify Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • Playlists
    songs
  • 497 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching and trying to play a song in my playlists when connected to Amazon Echo Show 5

PlanPremiumCountryUKDeviceiPhone XS Max Operating SystemiOS 14.2 My Question or Issue After searching for a song in my playlists, when connected to my Amazon echo devices using the “Listening On” feature, if and when I try to select that song to play...

  • Regular
  • Plan Premium Country UK Device iPhone XS Max  Operating System iOS 14.2   My Question or Issue   After searching for a song in my playlists, when connected to my Amazon echo...
  • Jeremy
  • Spotify Legend
  • 2325 Views
  • 23 replies
  • 0 likes
  • 2325 Views
  • 23 replies
  • 0 likes

Superuser Contribution Spotify freezing when connecting to Airpods

Hi all,I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App freezes for up to 10 seconds and I cannot play any music and ha...

  • Casual Listener
  •   Hi all, I recently purchased some Airpods, and have run into some trouble when using them with Spotify. Whenever I start Spotify and connect the Airpods (taking them out the case) the App fr...
  • BruceSangster
  • Casual Listener
  • 36251 Views
  • 9 replies
  • 4 likes
  • 36251 Views
  • 9 replies
  • 4 likes

Superuser Contribution Spotify not scrobbling to last.fm

PlanPremium Family (I'm the family 'Owner')CountryUnited KingdomDeviceiPhone 11 Pro, MacBook Air 2018SIM ProviderThree UKOperating SystemiOS 14.4, MacOS 11.2 My Question or IssueSo I have what I believe is a super weird issue. I noticed a few months ...

  • Casual Listener
  • Plan Premium Family (I'm the family 'Owner') Country United Kingdom Device iPhone 11 Pro, MacBook Air 2018 SIM Provider Three UK Operating System iOS 14.4, MacOS 11.2   My Question or...
  • CarlosE
  • Moderator
  • 6027 Views
  • 3 replies
  • 1 likes
  • 6027 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Your Library] Bring back Artist page that Contains Saved Songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueAfter the new mobile app UI update, I can no longer click the artist in "Your Library" to find all my saved songs from that artist. It will go the Search artist page wh...

  • Newbie
  • Plan Premium Country USA Device iPhone X Operating System iOS 13.5.1   My Question or Issue After the new mobile app UI update, I can no longer click the artist in "Your Library" to fi...
  • horekuk
  • Music Fan
  • 2895 Views
  • 13 replies
  • 37 likes
  • 2895 Views
  • 13 replies
  • 37 likes

Listening History On Mobile Devices

Is there any way to see my history of what I've played on iOS? Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm driving and can't do it (I'm a responsible driver). But w...

  • Regular
  • Is there any way to see my history of what I've played on iOS?  Here's the dealio -- I'm in the car, listening, and a song comes up that I'd like to either thumbs up or down but, of course, I'm ...
  • MattSuda
  • Spotify Star
  • 1616 Views
  • 2 replies
  • 0 likes
  • 1616 Views
  • 2 replies
  • 0 likes

Iphone/Mobile History

PlanPremium StudentCountry CanadaDeviceiPhone 6 My Question or Issue Previously i had access to my history on mobile only when using spotify premium, now after resubscribing i dont see the option to view the history. My history does not sync between ...

  • Regular
  •   Plan Premium Student Country  Canada Device iPhone 6  My Question or Issue   Previously i had access to my history on mobile only when using spotify premium, now a...
  • MattSuda
  • Spotify Star
  • 1219 Views
  • 3 replies
  • 0 likes
  • 1219 Views
  • 3 replies
  • 0 likes

How can you view play history?

PlanPremium DeviceIpad My Question or IssueHow can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying.

  • Regular
  •   Plan Premium   Device Ipad   My Question or Issue How can you view play history on an Ipad? And why does the back button often just repeat the last song? So annoying. 
  • MattSuda
  • Spotify Star
  • 2762 Views
  • 4 replies
  • 0 likes
  • 2762 Views
  • 4 replies
  • 0 likes

[iOS] Earing Premium Spotify on Speakers with amplifier

HiHow can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet.What can i do to ear a good quality sound with an apmlifier

  • Newbie
  • Hi How can i ear Premium Spotify in a amplifier like Yamaha. What i saw it´s that top quality it´s not available, only in the phone or PC, Tablet. What can i do to ear a good quality sound with an ...
  • 295 Views
  • 0 replies
  • 0 likes
  • iOS
  • 295 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to view song history on iOS mobile devices

Plan: PremiumCountry: USADevice: iPhone 7Operating System: latest iOS 14.2Spotify Version: 8.5.86 My Question or IssuePlease bring back the clock icon that was removed from the upper right corner of the home screen so we can easily access our history...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 7 Operating System: latest iOS 14.2 Spotify Version: 8.5.86   My Question or Issue Please bring back the clock icon that...
  • MattSuda
  • Spotify Star
  • 4694 Views
  • 2 replies
  • 1 likes
  • 4694 Views
  • 2 replies
  • 1 likes