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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407446 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278820 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178348 Views
509 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 11Operating Systemios 14.6 My Question or IssueHi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to get them onto my phone. I turned on local audio files on my phone, so it can...
Plan Premium Country USA Device iPhone 11 Operating System ios 14.6 My Question or Issue Hi! So earlier I downloaded some tracks to spotify from my computer, and I've been trying to ...
Spotify Legend
476 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...
Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6 My Question or Issue I've been using my iPod touch for at least a year to play music thr...
Spotify Legend
3080 Views
1 replies
0 likes
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watch running the latest watchOS 7.5 paired with the latest Appl...
We have been paying for a "Premium Family" account for well over a year now and as per the 5/24 post, "Listen offline" is now generally available. We are using the newest Apple Series 6 watc...
Visitor
1675 Views
6 replies
12 likes
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can access it. When I miss an important part and want to replay it I attempt to use th...
On Spotify Free, from US. I'm using an iPhone 8 on iOS 14.6 Whenever I'm biking I like to listen to some of your longer podcasts. My phone is positioned to where I can ...
Moderator
1021 Views
3 replies
0 likes
PlanPremium (United States)United States Device2019 Macbook Pro to iPhone SEMacbook: Big Sur 11.4, iPhone IOS 14.6(iOS 10, Android Oreo, Windows 10,etc.) I am trying to move local files I have on my computer to my phone but under the local files part...
Plan Premium (United States) United States Device 2019 Macbook Pro to iPhone SE Macbook: Big Sur 11.4, iPhone IOS 14.6 (iOS 10, Android Oreo, Windows 10,etc.) I am trying ...
Not applicable
673 Views
3 replies
0 likes
PlanPremiumCountryMother Russia DeviceiPhone 6Operating SystemiOS 14.2 My Question or IssueI can’t find where I can listen all music from one performer. I go to the artist's page, and there popular tracks, realises, albums, similar artists and other,...
Plan Premium Country Mother Russia Device iPhone 6 Operating System iOS 14.2 My Question or Issue I can’t find where I can listen all music from one performer. I go t...
Spotify Legend
1463 Views
7 replies
0 likes
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or download music to it to use while out and specifically not...
I have a series 3 GPS only iWatch bought for the purposes of trackin activity, and music from spotify premium. I have installed the spotify app on it, but i cant see the option to transfer or d...
Spotify Legend
720 Views
3 replies
0 likes
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architecture that is much more efficient six months ago. All compani...
I am mostly a Mac user, and Spotify has been terrible — it's not just their fugly UI upgrade, but it's that they have not been supporting the Mac platform well. Apple released a new architec...
Spotify Legend
818 Views
1 replies
1 likes
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts back to the start of the same song. Autoplay is selected fr...
Iphone 12 pro ios 14.4.2 I am having an issue whereby autoplay won't work. If I search a song using the search bar when the song ends the music stops playing. It I press skip it just reverts b...
Spotify Legend
577 Views
1 replies
0 likes
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
When I go to share one of my playlists on social media, it does not display my custom artwork and instead defaults to the usual generic 4 album covers. How do I solve this bug?
Moderator
481 Views
2 replies
0 likes
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. PlanPremiumCountry UK Device(iPhone 11proOperating SystemiOS 14.6 My Question or Issue
Hi there i viewed my Only You reel but now I don’t see the Only You option on my home screen which takes me to the various playlists. Plan Premium Country UK Device (iPh...
Spotify Legend
464 Views
1 replies
0 likes
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Where did the shuffle button go in the iPad app? There's no "i" button on "now playing" as it was on the iphone app...
Not applicable
83608 Views
34 replies
0 likes
PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...
Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6 My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...
Spotify Legend
1302 Views
3 replies
0 likes
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?
When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...
Visitor
679 Views
2 replies
1 likes
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...
music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...
Spotify Legend
764 Views
1 replies
0 likes
Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok. But as soon as I switch track with my iPhone or We...
Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok....
Spotify Legend
2648 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueI recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an older version) but it won't let me login to any accounts, it fails to look ...
Plan Premium Country Canada Device iPhone 5 Operating System iOS 10 My Question or Issue I recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an...
Spotify Star
929 Views
1 replies
0 likes
Not too bothered, chill if not, but is there any way to do this? (:
Not too bothered, chill if not, but is there any way to do this? (:
Spotify Legend
828 Views
1 replies
0 likes
Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.
Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.
Spotify Legend
350 Views
1 replies
1 likes
PlanPremium DeviceiPhone X, PC Operating SystemiOS 14.5, Windows 10 My Question or IssueAfter many years of being a premium user, all of a sudden, things started going wrong:Mobile:- Songs only play the first 10 seconds- Search does not work- Everyth...
Plan Premium Device iPhone X, PC Operating System iOS 14.5, Windows 10 My Question or Issue After many years of being a premium user, all of a sudden, things star...
Moderator
426 Views
1 replies
0 likes
