Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1018 Views
  • 2 replies
  • 6 likes
  • 1018 Views
  • 2 replies
  • 6 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16129 Views
  • 1 replies
  • 2 likes
  • 16129 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88993 Views
  • 125 replies
  • 33 likes
  • 88993 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20894 Views
  • 8 replies
  • 0 likes
  • 20894 Views
  • 8 replies
  • 0 likes

Superuser Contribution Local files disappeared from iPhone app

Local Files disappeared from iPhone app after adding a new song. Any help please?Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a seamless proccess, but over the years I've managed to fi...

  • Newbie
  • Local Files disappeared from iPhone app after adding a new song. Any help please? Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a sea...
  • MattSuda
  • Spotify Star
  • 3817 Views
  • 2 replies
  • 1 likes
  • 3817 Views
  • 2 replies
  • 1 likes

Problems with Ford focus

PlanPremiumCountrySwedenDeviceIphone 6S PlusOperating SystemiOS 13.4.1 (lastest version) My Question or IssueWhen connecting to the USB port in my Ford Focus 2014 Spotify keeps skipping tracks after 0,5 seconds, it just keeps doing that in all eterni...

  • Visitor
  • Plan Premium Country Sweden Device Iphone 6S Plus Operating System iOS  13.4.1 (lastest version)   My Question or Issue When connecting to the USB port in my Ford Focus 2014 Spoti...
  • trymoto
  • Visitor
  • 627 Views
  • 1 replies
  • 2 likes
  • 627 Views
  • 1 replies
  • 2 likes

Solved!! Local Files Stored on Laptop not downloading to iPhone

Plan: Family Premium Free/Premium: PremiumCountry: USA DeviceiPhone X, Macbook ProOperating SystemiOS 13.6, macOS Catalina 10.15.5 My Question or IssueI have a playlist of local files on my Macbook, and the playlist exists on my iOS device, but it wi...

  • Casual Listener
  • Plan: Family Premium  Free/Premium: Premium Country: USA   Device iPhone X, Macbook Pro Operating System iOS 13.6, macOS Catalina 10.15.5   My Question or Issue I have a play...
  • MattSuda
  • Spotify Star
  • 2947 Views
  • 2 replies
  • 0 likes
  • iOS
    local files
  • 2947 Views
  • 2 replies
  • 0 likes

Apple Watch Help!

Just bought the new series 5 apple watch..I have spotify premium.When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spotify and press playt, the music comes out of my iphone.....

  • Regular
  • Just bought the new series 5 apple watch.. I have spotify premium. When I pair my bluetooth headphones to my apple watch i can play music from apple music through my headphones but when i open spot...
  • AfrazChy
  • Regular
  • 2083 Views
  • 10 replies
  • 0 likes
  • watch
  • 2083 Views
  • 10 replies
  • 0 likes

Solved!! Albums not showing

Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly. Broken after the latest update, July 31 2020. - 8.5.68.iOS 13.5.1 iPhone XR Please fix, thank you!

  • Casual Listener
  • Click on "Your Library", click on "Albums", no saved albums are listed. Desktop application shows albums correctly.    Broken after the latest update, July 31 2020. - 8.5.68. iOS 13.5.1 ...
  • Billy-J
  • Spotify Star
  • 3358 Views
  • 4 replies
  • 1 likes
  • 3358 Views
  • 4 replies
  • 1 likes

Superuser Contribution Specific podcasts won't play on IOS

PremiumBelgiumIphone XR - IOS13.68.5.70.950 Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and turned the decisive off and on in between deleting and installing), ...

  • Music Fan
  • Premium Belgium Iphone XR - IOS13.6 8.5.70.950   Specific podcasts won't play on IOS, specially from the BBC... "News hour" for example. I will play on my mac. I reinstalled the app (and tu...
  • Mihail
  • Spotify Legend
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Cannot delete playlist

I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the app and redownloaded and it still does this.

  • Visitor
  • I am on mobile, and I am trying to delete several playlists. I press the three dots and then delete playlist, but once I do nothing happens. I’ve restarted the app several times and even deleted the ...
  • Heythatsme
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot open playlists or albums

PlanFreeCountryUSADevice iPhone 11 Pro Operating SystemIOS 13.5 My Question or Issue Spotify will not let me open albums or playlists that aren’t mine (see photo/file).

  • Casual Listener
  • Plan Free Country USA Device  iPhone 11 Pro  Operating System IOS 13.5   My Question or Issue  Spotify will not let me open albums or playlists that aren’t mine (see pho...
  • Xenia
  • Moderator
  • 13803 Views
  • 12 replies
  • 4 likes
  • 13803 Views
  • 12 replies
  • 4 likes

CANT SEARCH MY PLAYLIST WITH EMOJIS ANYMORE

PlanFree/PremiumCountryUSADevice(iPhone SEOperating System(iOS 13, or most recent, I just updated it this week My Question or Issuewell like my previous issue I was able to do this before and now I cant- I have so many playlists I have no way to sort...

  • Regular
  • Plan Free/Premium Country USA Device (iPhone SE Operating System (iOS 13, or most recent, I just updated it this week   My Question or Issue well like my previous issue I was able to d...
  • Heythatsme
  • Community Legend
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Code doesn’t appear on iPad app

Plan: PremiumCountry: BrazilDevice: iPad 2018Operating System: iOS 13 My Question or IssueI really like using the Spotify Code art that appears on the Share menu on the iPhone app (I’m also on iOS 13 there). But on the iPad it is NOWHERE to be found....

B38073CB-A26E-4160-82D1-C0FAF776F0BD.png 0F5BD52A-DE88-4575-B477-C646FF39541F.png
  • Casual Listener
  • Plan: Premium Country: Brazil Device: iPad 2018 Operating System: iOS 13   My Question or Issue I really like using the Spotify Code art that appears on the Share menu on the iPh...
  • Mihail
  • Spotify Legend
  • 5801 Views
  • 1 replies
  • 1 likes
  • 5801 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle becomes “permanent” when using Connect between devices

Screen recording that explains the issue:https://streamable.com/a42eylExpected behaviour: When playing music in the iOS/iPadOS app, in a playlist or in an album viewpressing play using the Play/Shuffle button,music will play in shuffle mode as expect...

  • Music Fan
  • Screen recording that explains the issue: https://streamable.com/a42eyl Expected behaviour:  When playing music in the iOS/iPadOS app,  in a playlist or in an album view pressing pla...
  • Snurz
  • Music Fan
  • 2408 Views
  • 9 replies
  • 0 likes
  • bug
    Connect
    shuffle
  • 2408 Views
  • 9 replies
  • 0 likes

Solved!! "Create New Playlist" button broken when using search function

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.6 My Question or IssueAttached is a screen recording (in a zip file because it looks like .mp4 actually will not be accepted as a file type) of the bug for context, but in summary...When using...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 13.6   My Question or Issue Attached is a screen recording (in a zip file because it looks like .mp4 actually will not be ...
  • andrewjlanza
  • Casual Listener
  • 734 Views
  • 2 replies
  • 0 likes
  • playlist bug
  • 734 Views
  • 2 replies
  • 0 likes

Solved!! “Liked” playlist disappeared save for four songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI opened my app today to find that all the music I had “liked” had disappeared. I had over 80...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I opene...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

When I search up an artist and tap on their music, it wont open the list of songs in their albums

PlanFree CountryUSA PlanIphone Xs Operating SystemiOS 13.5.1 My Question or IssueWhen I search up an artist and tap on their music, it wont open the list of songs in their albums, I cant see their music. Ive tried deleting the app, refreshing, and lo...

  • Visitor
  •   Plan Free   Country USA   Plan Iphone Xs   Operating System iOS 13.5.1   My Question or Issue When I search up an artist and tap on their music, it wont open ...
  • user-removed
  • Not applicable
  • 484 Views
  • 1 replies
  • 1 likes
  • 484 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist management

PlanPremiumCountryRussiaDeviceiPhone 6SOperating SystemiOS 13.6My Question or IssueHi! I am a new user and may be I don't understand some things, but here is my problem. I added to the queue some of my personal playlists thus creating one very long q...

  • Newbie
  • Plan Premium Country Russia Device iPhone 6S Operating System iOS 13.6 My Question or Issue Hi! I am a new user and may be I don't understand some things, but here is my problem. I added to ...
  • Ivan
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • clear play queue
    Playlist Shuffle
  • 387 Views
  • 1 replies
  • 0 likes

Tune Playlist Button Disappeared

PlanPremiumCountryUSADevice(iPhone XS Max)Operating System(iOS 13.3.1) My Question or IssueI used to have a button on Spotify curated playlists called “tune playlist” and this button is now gone out of nowhere. I updated my phone and the Spotify app ...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 13.3.1)   My Question or Issue I used to have a button on Spotify curated playlists called “tune playlist” and thi...
  • Billy-J
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

Solved!! Issue After Update

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOS Catalina My Question or Issue Has anyone else noticed that after the new update for desktop, you can no longer see the album art of the song you are listening to in the bottom left corner? This...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro Operating System OS Catalina   My Question or Issue   Has anyone else noticed that after the new update for desktop, you can no longer...
  • asunta
  • Casual Listener
  • 546 Views
  • 2 replies
  • 0 likes
  • album art
    artwork
    Update
  • 546 Views
  • 2 replies
  • 0 likes

App Not Allowing Some Playlists To Be Viewed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app on my iPhone 8 won't allow some artist albums to be opened to view the playlist when ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...
  • Billy-J
  • Spotify Star
  • 238 Views
  • 1 replies
  • 1 likes
  • 238 Views
  • 1 replies
  • 1 likes

Music not showing for artists

PlanFreeCountryCanadaDeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueEvery time I try to open up songs from a artist it doesn’t show the all the list of songs that the artist has, before it used to show it however.

  • Visitor
  • Plan Free Country Canada Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Every time I try to open up songs from a artist it doesn’t show the all the list of songs th...
  • Billy-J
  • Spotify Star
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Playlist Duplicated Songs

Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.

  • Casual Listener
  • Anyone have any idea why every song in my playlist was duplicated 25 times? Is there an easy way to "undo" this? Thanks.
  • Joel-M
  • Composer
  • 436 Views
  • 3 replies
  • 1 likes
  • 436 Views
  • 3 replies
  • 1 likes