New phone, no longer have premium?

[jfarmer1002]

Hi! I recently switched phones from the iPhone 4 to the iPhone 4S. My premium is no longer linked to my account. My premium purchase was on 4/21. Help?

[MichaelJerzak]

Welcome to the Community jfarmer1002! what does it say under account information? does it say that you're currently Subscribed to Premium?

[jfarmer1002]

Hi, Michael. Yes, it states that I'm currently subscribed, and that my $9.99 order number is 184976808016. 

[MichaelJerzak]

try unlinking your account and relinking your account.

[jfarmer1002 · Accepted solution]

I upgraded to Spotify Premium in April. I switched back to an iPhone 4S that I used to have, and it restored a backup that I had before I upgraded to Premium. This actually might be the problem. I'll try reinstalling the app, and I'll let you know if it resolves. 

[jfarmer1002]

Thank you for your help. I reinstalled it and the issue resolved itself. Thank you for your help! 

[MichaelJerzak]

no problem sir! glad to help!