New phone, no longer have premium?

Solved!
Reply

New phone, no longer have premium?

jfarmer1002
Casual Listener

Hi! I recently switched phones from the iPhone 4 to the iPhone 4S. My premium is no longer linked to my account. My premium purchase was on 4/21. Help?

1 ACCEPTED SOLUTION
Solution!

jfarmer1002
Casual Listener

I upgraded to Spotify Premium in April. I switched back to an iPhone 4S that I used to have, and it restored a backup that I had before I upgraded to Premium. This actually might be the problem. I'll try reinstalling the app, and I'll let you know if it resolves. 

View solution in original post

6 Replies

jfarmer1002
Casual Listener

Thank you for your help. I reinstalled it and the issue resolved itself. Thank you for your help! 

MichaelJerzak
Composer

no problem sir! glad to help!

MichaelJerzak
Composer

Welcome to the Community jfarmer1002! what does it say under account information? does it say that you're currently Subscribed to Premium?

jfarmer1002
Casual Listener

Hi, Michael. Yes, it states that I'm currently subscribed, and that my $9.99 order number is 184976808016. 

MichaelJerzak
Composer

try unlinking your account and relinking your account.

Solution!

jfarmer1002
Casual Listener

I upgraded to Spotify Premium in April. I switched back to an iPhone 4S that I used to have, and it restored a backup that I had before I upgraded to Premium. This actually might be the problem. I'll try reinstalling the app, and I'll let you know if it resolves. 

View solution in original post

SUGGESTED POSTS