Old app version (iOS)

Reply

Old app version (iOS)

Sara030882
Music Fan

Even if I have the last version of Spotify and my operating system of Iphone is the last one,  Spotify app is still with the old screen and option. I have removed the app and download again but the version is the old one

Plan

Premium

Country

 Italy

Device

(iPhone 6s)

Operating System

(iOS 10.)

 

My Question or Issue

 

D2DD8169-8BFD-4D59-BC58-78996129CEE8.png
12 Replies
Highlighted

Re: Old app version (iOS)

Rock Star 24
Rock Star 24

Hey @Sara030882,


Thanks for reaching out.

 

I'd recommend making sure that...:

  • the phone isn't jailbroken.
  • the OS is up-to-date. The current iOS version is 12.1.

It can also help to remove Spotify from your device, restart it, and then install it again: https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/.

 

Let me know how it goes :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Old app version (iOS)

Sara030882
Music Fan
Hi,
Thanks for the suggestion but unfortunately I had already done this action and the app version is still the oldest
:-(

Re: Old app version (iOS)

Rock Star 24
Rock Star 24

Can you please let me know the current version of Spotify that you're using on your phone?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Old app version (iOS)

Sara030882
Music Fan
8.4.79.933


Re: Old app version (iOS)

Rock Star 24
Rock Star 24

Thanks! I'll get back to you tomorrow :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Old app version (iOS)

Rock Star 24
Rock Star 24

Hey again @Sara030882,


Thanks for your patience :)

Just to double check, is your phone running the newest version of iOS (12.1.1)?

 

https://support.apple.com/HT201685

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Old app version (iOS)

Sara030882
Music Fan
Yep.

12.1.1

Sara

Re: Old app version (iOS)

Rock Star 15
Rock Star 15

Hey @Sara030882,

 

Could you share a screenshot of the Spotify app detials in the Settings?

 

Thanks :)

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Old app version (iOS)

Sara030882
Music Fan

Please find atteched the setting details of my Spotify app

7165530C-A286-4A90-81C6-F34C9802B1B8.png
SUGGESTED POSTS