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Plan
Premium
Country
Mexico
Device
iPhone X
Operating System
iOS 12.0
My Question or Issue
Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist being reproduced to one of the same artist (Screenshots attached, I mean every time plays a playlist from the same profile...)
By the way, this artist is not any I follow or listen...
So, this is what I already did...
I changed credentials.
Closed all sessions open.
Cleared cache in the app.
Did a reset in the iPhone.
Reinstall app.
None of this worked... I’m not sure but I guess it started after las OS update.
I’m able to select “listen in this iPhone”, change my playlist without problems and listen. Until I pause, close the app and then come back in a while... then it happens again which is annoying.
Solved! Go to Solution.
Hey @changoleoncin, welcome to the Community.
Hope you're doing great!
I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page.
Hope it helps 🙂
Thank you for the info. I already did but unfortunately the issue is still happening 😞
Hey @changoleoncin,
Sorry that didn't help 🙂
Could you check this thread as the user had a similar situation with yours?
Hope it helps!
Fixed in version 8.4.73.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…