Random music after inactivity

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Random music after inactivity

changoleoncin
Casual Listener

Plan

Premium

Country

 Mexico

Device

iPhone X

Operating System

iOS 12.0

 

My Question or Issue

 Every time after a period of inactivity, when I open the app, it shows the message saying than I’m listening music in web player Chrome and changes the playlist being reproduced to one of the same artist (Screenshots attached, I mean every time plays a playlist from the same profile...)

 

By the way, this artist is not any I follow or listen...

 

So, this is what I already did...

I changed credentials.

Closed all sessions open.

Cleared cache in the app.

Did a reset in the iPhone.

Reinstall app.

 

None of this worked... I’m not sure but I guess it started after las OS update.

 

I’m  able to select “listen in this iPhone”, change my playlist without problems and listen. Until I pause, close the app and then  come back in a while... then it happens again which is annoying.

 

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Random music after inactivity

changoleoncin
Casual Listener

Fixed in version 8.4.73.

 

4 Replies

Re: Random music after inactivity

Rock Star 15
Rock Star 15

Hey @changoleoncin, welcome to the Community.

Hope you're doing great!

 

I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page.

Hope it helps :)

 

SignOut_Everywhere_twitter.png

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Random music after inactivity

changoleoncin
Casual Listener

Thank you for the info. I already did but unfortunately the issue is still happening :( 

Re: Random music after inactivity

Rock Star 15
Rock Star 15

Hey @changoleoncin,

 

Sorry that didn't help :)

 

Could you check this thread as the user had a similar situation with yours?

 

Hope it helps!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: Random music after inactivity

changoleoncin
Casual Listener

Fixed in version 8.4.73.

 

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