I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.
I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs.
I updated my iPhone to iOS 11. And, I am having problems playing Spotify from my phone in my 2015 Mazda6. Every time I connect my phone to the car's Bluetooth, the shuffle and the repeat feature turns off, and when I turn it back on, it's still won't work. i kept repeating the process of turning back the shuffle and repeat on, and it turns off by itself.
I really hope they have a solution for this.
Solved! Go to Solution.
Hi all, for those of you with Mazda cars affected with this issue, and specifically iPhones at least... I have some good/bad news for you.
There was a Mazda technical service bulletin that went out a while ago, which - if you've had it done - by the anecdotal responses in the forum thread in question, the issue would be solved (and the shuffle button right on the touch screen apparently would work, no less).
The gist of it is, the bluetooth receiver component of the old style Mazda head unit (note: if you have the newer Mazda Connect, you won't be experiencing this problem anyway.. this is the older style one in use until 2015-ish), needed to be replaced with a newer version.
More information here: https://www.mazdas247.com/forum/showthread.php?123847299-Service-Bulletin-FIX-USB-playback-and-SMS-B...!!!
You'll notice the earliest posts were in 2015 when this was first released, and the latest posts are from recently where people are still stumbling across this.
Extremely disappointing -- in my case, I bought my car used and had no idea that this was not addressed and only found out this evening my BT unit is reporting the old firmware number starting with a 6, instead of the newer one starting with a 7 using the methods detailed in that forum post to figure it out. In the process, I mean, I even found out my car is subject to a recall (!) that never was completed, so, I'm hoping that Mazda will be understanding that the dealer in question didn't do their due diligence...
I'll be calling Mazda Canada tomorrow to try and suss this out, hopefully just by their good will given my situation. I suggest the rest of you do the same and contact your respective country's Mazda customer care if you can at all.
TL;DR Summary: the bluetooth radio component is out of date and needs to be replaced, and is likely the source of this issue. If one had known about this sooner, it could have been easily done under warranty.