My Question or Issue
Since updating the app last week, Spotify has started to use my mobile data to stream songs and podcasts even when they’re downloaded. This occurs when I am not on a wifi network. Cellular data use for Spotify is disabled through the iPhone settings, and the “use cellular data for downloads” option is turned off in the app. However when I play music or podcasts that are downloaded, my cellular data gets used, even though it is turned off through the iPhone settings. Switching the settings to offline mode through the app fixes the problem, but it’s annoying to have to toggle offline mode whenever I want to download a song. Is anyone else having this issue?
Solved! Go to Solution.
Thanks posting here in the Community! We'll gladly shed some light on the situation.
Note that if you've downloaded your songs and start playback with an active internet connection, the app will start streaming them over the network. This is due to the fact that it tries to play the most up to date version on our servers. Keep in mind that the setting Download using cellular only affects downloads, not data used for streaming.
You can avoid this by setting your app in offline mode. You can learn how to do this here. We recommend using this setting instead of disabling cellular data through the iPhone setting menu, as it is the built in system that will definitely sever the connection to our servers.
Hope this helps. Keep us posted if you have any questions.