Touch Preview on iOS removal

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Touch Preview on iOS removal

JackF
Roadie

Hey folks, Spotify here!

 

Just a quick post to let you know we’re in the process of removing Touch Preview, the feature on the iOS app that gives you a sneak peek of a playlist, song, album, or artist before you hit play.

 

We’ve taken this decision as it currently has a very low engagement rate. We’re committed to offering the best experience on each platform, and we’re actively looking into new possibilities for the long press feature.

 

The change will take effect with app version 8.4.15, which goes live in the App Store today.

 

We’d love to hear your thoughts on what long press feature you’d like to see added. Thanks in advance for sharing your feedback!

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MattSuda
Rock Star 24
Rock Star 24

If you would like to see Touch Preview come back, you can add your vote to this idea:

 

https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idi-p/1900...

MattSudaRock Star 24
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428 Replies

Call_me_skulls
Regular

I’m actually pissed off. I never thought I would be pissed off at SPOTIFY !!! I guess anything can happen. This was seriously g]the most helpful feature. Keep posting man! Maybe they’ll respond to your voice. 

Woutervf
Newbie

Totally agree here. The feature is great, but i had to explain it to friends before they knew it was there in the first place.

 

i am not saying you should onboard users all the time with page indicated screens that kill the experience, but the introduction was poorly designed. Sometimes new cool behaviour needs to be told if you want users to adapt.

 

that said, and let me put it out there once: BRING BACK THE FEATURE, i wonder What other interactions could be linked to long press / 3D touch. Uhmmmmmm... song preview? 😉

burner
Roadie
**bleep** actually?
It‘s getting worse and worse...

When will the feature of listening to music be finally removed?

user-removed
Not applicable

It's the worst choice that you've ever done.

Touch preview gave a sense to iOS 3D touch devices, allowed us to match the right song, searched through shazam or suggest by a friend.

It helped us to find new songs, understanding if a playlist or an album was right for us. To check song in our playlists, to surf faster into App Spotify. 

Your other competitors on iOS (Apple Music over all) give a preview button to listen about thirty seconds of a song, but no one had had the same idea to use touch preview, not even Apple. I think to touch on an album cover: a very cool thing.

Several times there have been problems to fix with this function, but remove it completely, without introducing alternatives is the worst choice.

I really hope you want to think about it or introduce alternative features to get that function back, cause this is a loud autogoal and a perfect help for iOS users - Apple streaming music.

user-removed
Not applicable

Removing "Song Lyrics" was worse.

Macatron
Roadie

So, here we are at 13 pages of a thread started by Spotify asking for our opinions, and I haven't seen ONE person say that they're happy with the removal of Touch Preview. 

 

**Shocked Face**

 

So I have to ask, if you have absolutely NO intention to listen to user feedback, why did you even bother starting this thread?

y0uri
Casual Listener

This feels like a knee-**bleep** response to complaints about platform-inequality. I don't believe for a second it "currently has a very low engagement rate". I think you either ran into technical difficulty to make this work on Android, or, and this is way more likely, there were legal/licensing issues with when and how much to pay out to artists that were being previewed without the track being actually started/listened to in the regular way.

So not only can't you, or won't you bring this much loved iOS-only feature to Android, perhaps in a misguided effort to quash the complaints, you're punishing even the people that can and do enjoy this feature, by removing it from all devices. WOW. And after years of stringing Android-users along, too.

I think you've grossly underestimated how much value this one single feature brought to your app for iOS users. Me, for example, I only use Spotify on Android to listen to music I've discovered / set-up previously on my iOS device. Touch Preview made browsing the catalog so much more fun.

You could've at least been honest with your users about the real issue here, instead of just getting rid of it 2,5 years down the line. What a way to take a dump on your users.


PS. Please, everyone also vote here:
https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idc-p/1919...

alus992
Regular

Without this feature I've already stopped browsing Spotify to find new artists and songs. Now Im all about finding new releases based on the news from the blogs. 

 

They messed up with this removal 😞

samuelwright
Newbie

Just why?

 

Even if it does have a "low engagement rate" there are still people that use it and there is no point in removing it. It doesn't make any sense to remove a feature. I'd understand if people didn't like it but as you can see people really want it back. 

 

Please bring it back!

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