Touch Preview on iOS removal

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Touch Preview on iOS removal

JackF
Roadie

Hey folks, Spotify here!

 

Just a quick post to let you know we’re in the process of removing Touch Preview, the feature on the iOS app that gives you a sneak peek of a playlist, song, album, or artist before you hit play.

 

We’ve taken this decision as it currently has a very low engagement rate. We’re committed to offering the best experience on each platform, and we’re actively looking into new possibilities for the long press feature.

 

The change will take effect with app version 8.4.15, which goes live in the App Store today.

 

We’d love to hear your thoughts on what long press feature you’d like to see added. Thanks in advance for sharing your feedback!

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MattSuda
Rock Star 24
Rock Star 24

If you would like to see Touch Preview come back, you can add your vote to this idea:

 

https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idi-p/1900...

MattSudaRock Star 24
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428 Replies

Zimc
Regular

If you would like to see Touch Preview come back, you can add your vote to this idea:

https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idi-p/1900...

Please pass along

Saintgregor
Casual Listener

I honestly don't get it. if all that was about licensing then why are previews still available on embedded playlists. On playlists.net for example...

 

And if you guys really removed this feature because of low engagement: Did you take a closer look at the user group that DID use it? They might have something in common. They are probably creating a lot of own playlists (in contrast to the majority who uses Spotify like a radio). And I'm pretty sure that your recommendation algorithms do get their AI right out of those lists.

 

Well Spotify, are you insane? You're about to destroy your business model!

outlook
Newbie

Bring it back. It's useful

szokodiakos
Newbie

Please bring back the feature, it was really awesome.

kathrynmorris
Newbie

i am considering deleting spotify as this was one of the main features that i really liked and was keeping me on spotify.

masons09
Casual Listener

If you're going to take this away, at least add a new better feature. This makes absolutely no sense

Macatron
Roadie

Just reminiscing...

IMG_5153.PNG

Macatron
Roadie

Now THIS is all we have. 😞

IMG_5154.PNG

scalv3rt
Roadie

Anyone know what the new update is, that was relased today? 8.4.17

palad1ncz
Regular

Still no Touch preview.... Better to start searching for alternative platform guys. I can imagine this stupid decision was certainly made by some smart*ss wannabe manager, not by developers, who spend huge amount of time creating and implementing this useful feature.

scalv3rt
Roadie

Thought so, wasn't expecting it to come back

tltodd18165
Newbie

i have a habit of previewing the song before i add it to a playlist and it was the most helpful thing on the app- i could use regular apple music seeing there's no more song preview. terrible idea to get rid of it

B_Lemonde
Casual Listener

Disappointing. If only I had known. I would not have upgraded. How do I restore to the old version? This was what made Spotify above all music apps. Best smart feature to discover new artists. Since you asked: the long press I would like to see is Touch Preview. Please consider restoring it!

Not a good idea to undermine your app followers by saying "very low engagement rate." Very much doubt that was it.

 

Because of this removal I downgraded your app review on the app store to one star. I had come to love the minimal clean functional Euro design. I'm curious to see if you will lose your edge with this. I hope Apple Music picks up this smart tool. Time to make room Daniel Ek for the next rock star of music tech or maybe the rock star was Martin Lorentzon.

B_Lemonde
Casual Listener

Disappointing. If only I had known. I would not have upgraded. How do I restore to the old version? This was what made Spotify above all even when I can listen to an entire song through other apps. Best smart feature to discover new artists. Since you asked. The long press feature that I would like to see added is the song Touch Preview. Please consider in restoring it. 

Not a good idea to undermine your app followers by saying "very low engagement rate." Very much doubt that was that was it.

 

Because of this removal I downgraded your app review on app store to one star. I had come to love the minimal clean functional Euro design. I'm curious to see if you will lose your edge with this. I hope Apple Music picks up this smart tool. Time to make room Daniel Ek for the next rock star of music tech or maybe the rock star was Martin Lorentzon.

Gdiaz093
Newbie

This is a step backwards. If it was really because of low usage, then I think that's the fault of your marketing team. I discovered this feature on my own and every time I showed a friend this neat little trick, they would get so happy. As someone who is constantly looking for new music, this feature was a god send as it saved me loads of time. Please bring it back 

Solution!

MattSuda
Rock Star 24
Rock Star 24

If you would like to see Touch Preview come back, you can add your vote to this idea:

 

https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idi-p/1900...

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

pixeluxe
Casual Listener

Well the only reason not to switch to Apple Music is now gone - so later Spotify...

fhgvhgkjbl
Newbie

I have an idea for the new long press feature: a preview of the song. This would make it easy for users to get a glimpse of a song without playing it. It would also make music discovery much smoother and faster. Sorry I'm being facetious, but I'm really tired of the lies that you keep telling to your customers (the problem with paying for the student discount with PayPal that has been a "top priority" of your customer service for the last several years is one of the more glaring examples that I've come across). Really what is the problem with telling us the truth? That there was a licensing issue (which was already somewhat apparent with some songs not allowing previews), a problem with implementing the feature universally, or whatever the actual issue was. The truth would be a lot better than some made up "engagement rate" issue because you all won't ever make the long press more functional than the preview. I used it very frequently. It was actually one of the features keeping me on Spotify. Now it's gone just like the tablet interface, PayPal discount, and all of the other things that were losing your company money. I completely understand that it is difficult to turn a profit in the music streaming industry and am fine if you have to kill good features in order to do so (because Spotify should be making money), but honestly, I'm tired of continually coming across instances of dishonesty with your consumers and I hope that you all learn from these mistakes before it's too late (mostly because it would take a lot of my time to transfer my library to another service).

Mjmthesecond11
Newbie

This was a very bad decision! The only reason that I use spotify, is because of its ability to allow me to find new music quickly. I can preview songs, and if I like the preview, I add it to my playlist, where every so often, I go through and delete the old songs that I am tired of. With no ability to "preview" new songs, my playlists are going to quickly become full of my old music, which I will get bored of. I find absolutely no motivation or purpose in listening to "new music" or "discover" playlists, as they are usually a crapshoots for finding new songs, and once you are out of skips, you are forced to listen to new songs that you dont even like. Apple music and pandora One are both much cheaper options than spotify to begin with, and this feature removal has me very close to giving up spotify all together and moving to a different service that allows me Much better opportunities to find new music.  

1993richalmond
Newbie

Very alarming.

 

I have been using Spotify for over 5 years now and in turn I have been very satisfied with the user experience. The previous touch preview on your app was possibly the best function on any streaming site/app. 

 

To take away this function and to say (in other words) it was 'unpopular' is very patronising to the Spotify community; we would much rather hear the truth rather than a white lie. I hope to hear back from this forum what lies in future but if you as a company lie again I will look to another streaming app (and I think others will follow)

 

We're your customers, the truth is the least we deserve. 

robbiecooper
Casual Listener

This was my FAVORITE feature and you guys killed it off. This might be the final straw for me before i just jump to Apple Music. At least they provide 30 sec previews. I used the touch preview feature for basically discovering everything new. This makes me irate. 

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