Shuffle not working on iOS

[Vasil]

Hey folks!

Some of you have reported that Shuffle isn't working on iOS. Nothing happens when you tap on the Shuffle icon - only Smart Shuffle seems to work.
This is being looked into 🙂

[joeywang]

我有同样的问题，但他在 macOS 端没有问题，随机播放按钮在 iOS 上不起作用，我连续尝试了两次卸载-重新安装-登录和注销，问题仍然存在。希望能解决。

[WHYWONTSHUFFLEWORK]

Also having this issue, looks like it’s been an ongoing issue for a few years based on Reddit posts. I’m on duo premium. I created a free account and shuffle works, went back into my account and it doesn’t. If you click the icon at the top of the playlist, nothing happens. This is so frustrating. 

[Farahty]

Hello

I have the same problem and have tried everything but still can’t get shuffle two work

i have iOS and premium. I cannot shuffle any playlist!

[Shbzz]

An other example :

https://streamable.com/oyyl2q

[Horneyhedgehog]

The shuffle button on the playlist screen no longer works when tapped, you now need to go into the now playing acreen to turn shulle/smart shuffle on.
The shuffle button on the playlist screen also used to illuminate, to tell you if smart shuffle was on or not, it no longer does this, it only illuminates on the now playing screen.

[CryticalAce]

Hey! Welcome to the community!

I tried to see if I could replicate this on my end and wasn't able to do so. Try a clean reinstall of the Spotify app and see if this helps!

Let me know how you go!

Cheers,

Jordan

[Horneyhedgehog]

I tried this, I worked once and then stopped again

[Shbzz]

My friend is also using Spotify on his iOS device with the latest update. However, when he presses the button on the playlist, it displays a green color. Even if I enable shuffle mode and if I select a song during the shuffle, it automatically disables itself again. Everything worked great on my old account. Since I changed to an other one, it’s not working properly.

It’s incredibly frustrating, and I’m considering canceling my subscription because Spotify hasn’t resolved the issue since 4 years (the oldest Reddit post I found). Even after the price increase, when you encounter problems like that, that haven’t been resolved ?

[spotnhuis]

My Question or Issue

I have a Premium Family account but for the 6th account holder, the shuffle function is not available when you open playlists. It works for all the other members, but not for the 6th one. It only works when you open a song. So, it does not work in playlists (available or personal ones) in the bar next to the pause button. However, when you open a song, the function becomes available. I tried signing off and logging in again, or signing in at different devices but that doesn't help. Any ideas?

Plan

Premium Family

Country

Netherlands

Device

(iPhone 14 Pro)

Operating System

(iOS 18.5)

[elybug]

This is still an issue. Is there any plans to come out with an update to fix the bug?