[iOS + Android] Playlists keep starting from the beginning

[deepakvenkat]

None of the below information is required. Im

However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

US

Device

iPhone 12

Operating System

iOS 16.0.2

My Question or Issue

when I am playing a playlist the queue suddenly keeps starting from the beginning. I don’t have shuffle on and I am on Wi-Fi and casting to my tv using a chromecast. 

[rxghh_]

when i play a song from the middle of my playlist and i restart the app, after the song finishes, the first song in my playlist plays. how do i fix this? i'm on a windows 10 pc

[czarny_jezyk]

The issue persists - just had the same error on webplayer, it jumped back to the first track of the playlist.

[OscarDC]

Hey folks,

Thank you for keeping in contact.

Just to be on the same page, have you restarted the app a few times as mentioned before? Also, have you tried the workaround sent by @Lyubka to see if it works for you in the meantime?

If so and the issue persists, don't forget to include in your next response the make, model and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.

[gLOWbal]

Same problem on my end, nothing has been fixed. I've also tried different devices, still persists on Android and iOS.

[MihailY]

Hey @gLOWbal,

Thanks for reaching out.

Have you checked if the same happens with a different account? Also, let us know the models, OS versions and Spotify app versions of the devices you've tested this on.

We'll be on the lookout for your reply.

[Levijmck]

This problem has definitely not been fixed.

[dunscj]

I regularly play music on my android phone and on my PC desktop. 

If I am listening on my phone, and then fire up spotify on my desktop, the "up next" from the playlist is retained and everything goes along nicely.

Now when I try to do the same thing with my Tesla, the currently playing song does kick in, but the up next starts at the beginning of the playlist. Similarly, when I get out of the car and go to my phone, it is where I left it.

I do use offline mode on my phone (because I fly often and like to have my library available offline), so I was wondering whether that has a side effect of not synchronising the playlist and current song.

Thanks in advance

Craig

[manueldesouza]

I‘m using Spotify version 8.9.54.343 on ios 15.8.2 in combination with Spotify Connect Marantz NR1200.

after a few tracks the shuffeled playlist always plays jumps back to the first track played and then the exact same tracs follow as before. Super annoying. This is not an issue once I disconnect from the Spotify Connect device