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iPhone 12 Pro
My Question or Issue
My home page on my iOS app is missing the home favorite section with my top 6 favorite tiles. This functionality was showing about 4 month ago but has been missing ever since. I really miss this section and used it all the time. Is anyone else having this issue?
I attached what I am seeing on my iOS app and what spotify's website shows that I should be seeing.
Solved! Go to Solution.
Thanks for getting back to us.
We did some digging on this and it's likely that the feature was briefly available for your account while tests we're run before it's official release. Since then, even though the new design was officially released, still not all accounts have access to it.
If you want to make immediate use of the feature, you can follow the steps posted above to transfer your music collection to the new account, where it's available. Otherwise you can wait until your account gets the new Library experience as well. However, we cannot say when exactly this will happen since new features like this might take up to a few months to be implemented on all accounts in a given region.
Hope this info is useful. Let us know if there's anything else we can help out with.
Hi again @Troy_F,
Thanks for keeping us posted and for your patience.
We're glad to know that you have that section again!
If you need a hand with anything else, we're always a post away.
Have a great week 🙂