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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116605 Views

27 replies

4 likes

  • 116605 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234491 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234491 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594830 Views

79 replies

3 likes

  • 594830 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

488047 Views

581 replies

42 likes

Account
Free
  • 488047 Views
  • 581 replies
  • 42 likes

The app just closes

PlanFreeDeviceNubia Z60 UltraOperating SystemAndroid 14 Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have installed older versions and it has exactly the same problem.

Newbie

Plan Free Device Nubia Z60 Ultra Operating System Android 14   Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have install...

Amay

Spotify Star

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't click to play a song unless i search it in the searchbar first

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4AOperating SystemAndroid My Question or IssueWhen I try to click a song to play from my library, nothing happens. The app does not respond and the song does not play. When I search for the song in th...

Visitor

  Plan Premium Country United States Device Google Pixel 4A Operating System Android   My Question or Issue When I try to click a song to play from my library, nothing happens. T...

Ivelina

Moderator

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me inicia sesión

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prueba y lo mismo, ya borré el caché, reinicié y desins...

Newbie

Inicio sesión con mi contraseña y usuario y se me queda cargando y nunca llega a cargar, inicio sesión con Google que la tengo enlazada y tampoco, me he intentado crear otra cuenta para hacer la prue...

Yordan

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify links won't open in app, opens in browser [android]

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

Visitor

i'm trying to open playlist/song links sent from the instagram browser app, but the links open spotify web browser on my phone instead of opening the android app.

divide_by_zero

Casual Listener

25118 Views

9 replies

0 likes

  • 25118 Views
  • 9 replies
  • 0 likes

Superuser Contribution Devices dedicated to listening to Spotify only

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have pondered the idea of putting Spotify on an old phone ...

Regular

I would like my daughter (7) to have a device with Spotify on it so that she can listen to music in her room at night but not browse the Internet or play games, therefore her tablet is out. I have po...

ZiggyVP

Casual Listener

126746 Views

21 replies

5 likes

  • 126746 Views
  • 21 replies
  • 5 likes

Superuser Contribution Spotify keeps pausing

PlanPremium familyCountryAustraliaDeviceHuawei P10 Plus / iPhone 8 / DellOperating SystemAndroid 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit My Question or IssueSpotify keeps pausing randomly in the middle of songs, sometimes multiple times during the s...

Casual Listener

Plan Premium family Country Australia Device Huawei P10 Plus / iPhone 8 / Dell Operating System Android 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit   My Question or Issue Spotify keeps pa...

user-removed

Not applicable

36742 Views

29 replies

16 likes

  • 36742 Views
  • 29 replies
  • 16 likes

Superuser Contribution Why does my Spotify playlist look different?

PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...

Casual Listener

Plan Free Country Philippines  Device Realme 6i Operating System Android 11   My Question or Issue When I opened my playlist, it looked different than usual. Instead of a song lis...

voidplayys

Visitor

15133 Views

4 replies

0 likes

Android
  • 15133 Views
  • 4 replies
  • 0 likes

Superuser Contribution Google assistant on Sonos fails to play spotify music

Plan: FamilyCountry: SwedenDevice: Sonos Arc Hi. I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music playing (next song, volume control) EXCEPT to START playing music on spo...

Newbie

Plan: Family Country: Sweden Device: Sonos Arc   Hi.   I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music...

Poeria

Newbie

5525 Views

7 replies

1 likes

  • 5525 Views
  • 7 replies
  • 1 likes

Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ViThor

Casual Listener

3941 Views

8 replies

2 likes

  • 3941 Views
  • 8 replies
  • 2 likes

Superuser Contribution Music pausing frequently on Pixel 6

PlanPremiumCountryUKDevicePixel 6Operating SystemAndroid 12 My Question or IssueFor the past week or so music has been randomly pausing on my Pixel 6.- The app is not crashing, or closing, but the music just pauses.- This happens even if the screen i...

Casual Listener

  Plan Premium Country UK Device Pixel 6 Operating System Android 12   My Question or Issue For the past week or so music has been randomly pausing on my Pixel 6. - The app is n...

Jscorer3

Visitor

18372 Views

13 replies

1 likes

Android
Android 12
Pixel 6
  • 18372 Views
  • 13 replies
  • 1 likes

Superuser Contribution Voice to Text Samsung not working

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy S23+Operating System My Question or IssueIn Spotify the Voice to text feature for Samsung is greyed out. I have tried to switch it to the google voice to text and it is still greyed out. I have tru...

Newbie

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy S23+ Operating System     My Question or Issue In Spotify the Voice to text feature for Samsung is greyed out.  I ha...

ViThor

Casual Listener

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Voice type

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard, Google's keyboard, and Microsoft swiftkey. While I...

Casual Listener

I have a paid spotify account. I am using Spotify on an Android device. I am not able to do voice typing to search nor have I been able to for quite a while. I have tried the native Samsung keyboard,...

ViThor

Casual Listener

1197 Views

3 replies

0 likes

  • 1197 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Re: The Spotify free version in my tablet is the same of the mobile version

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop. But in Phone i have to PAY to do the same!

Visitor

Spotify free on my tablet is different than my phone on tablet, i can choose any song and put it on loop.  But in Phone i have to PAY to do the same!

Not applicable

4075 Views

2 replies

1 likes

  • 4075 Views
  • 2 replies
  • 1 likes

Superuser Contribution Remove duplicate songs from Playlist feature

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to the Playlist when you're scrolling through you're l...

Visitor

When you make a Playlist, press "add songs", swipe over to liked songs, and begin adding songs, the songs you added will disappear, then reappear with a + beside the song as if it was never added to ...

Yordan

Moderator

3694 Views

1 replies

1 likes

  • 3694 Views
  • 1 replies
  • 1 likes

Superuser Contribution Push notifications have stopped working on my phone for no apparent reason

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a support chat trying to troubleshoot why they have ...

Casual Listener

I have push notifications turned on on my phone for new episodes of podcasts I follow, and up until last week they were working fine, I have just spent a long time for the second time in a week, on a...

eliabramzon

Newbie

2184 Views

8 replies

3 likes

  • 2184 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution spotify not playing offline

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

Casual Listener

I just bought the spotify dou plan recently and i cant play any song on my phone when im offline

JoshuaJoshtheJosh

Casual Listener

39539 Views

14 replies

2 likes

  • 39539 Views
  • 14 replies
  • 2 likes

Superuser Contribution Alexa's not showing on Spotify app anymore.

PlanPremiumCountryUSADeviceGoogle Pixel 5aOperating SystemAndroid 12 My Question or IssueEverything was peachy just over a week ago and then BAM, I cannot see any of my 7 echos on the Spotify app. I can talk to Alexa and she will play anything as nor...

Visitor

Plan Premium Country USA Device Google Pixel 5a Operating System Android 12   My Question or Issue Everything was peachy just over a week ago and then BAM, I cannot see any of my 7 ech...

Sonice

Casual Listener

229267 Views

44 replies

13 likes

  • 229267 Views
  • 44 replies
  • 13 likes

Superuser Contribution WEIRD ANDROID APP ISSUE (PREMIUM FEATURES).

Plan Free/Premium Country SPAIN Device Galaxy S20 Ultra / Galaxy Tab S7+ Operating System (Android 13, both devices) My Question or Issue: Spotify app downloaded from Play Store in both devices. I DIDN'T UPDATE TO PREMIUM. The weird issue is, when I ...

Casual Listener

Plan Free/Premium   Country SPAIN   Device Galaxy S20 Ultra / Galaxy Tab S7+   Operating System (Android 13, both devices)       My Question ...

JordiGTR

Casual Listener

838 Views

4 replies

0 likes

  • 838 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot use SD card - read the sticky and tried lots

Hi,So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried: Uninstalling the appRemoving the com.spotifyetc folders from the SD card and the...

Visitor

Hi, So - my Xperia filled up it's internal memory (10GB free when the spotify cache is removed), so I want to use the SD card (59GB free). I've read the sticky and tried:   Uninstalling the ...

Not applicable

1156 Views

3 replies

0 likes

  • 1156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to change "remove played episode" settings in podcasts

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...

Casual Listener

Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it    Plan Premiu...

Teddy12345

Casual Listener

2136 Views

8 replies

5 likes

  • 2136 Views
  • 8 replies
  • 5 likes