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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 404572 Views
  • 958 replies
  • 107 likes
  • Account
  • 404572 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1174500 Views
  • 119 replies
  • 112 likes
  • Account
  • 1174500 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99824 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99824 Views
  • 68 replies
  • 10 likes

Necesito desconectar mi cuenta de Spotify de mi SmartTV (robada)

Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema. Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas se llevaron mi SmartTV, en la cual tenía mi cuenta de Spot...

Captura de pantalla 2024-05-12 a la(s) 19.22.26.png
  • Newbie
  • Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema.  Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas ...
  • Anyk17
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • Account
  • 55 Views
  • 1 replies
  • 0 likes

Email in wrong language

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?

  • Casual Listener
  • I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
  • TomQu
  • Casual Listener
  • 290 Views
  • 8 replies
  • 1 likes
  • 290 Views
  • 8 replies
  • 1 likes

Superuser Contribution Music language filter

IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noone in Spotify team is listening to their users. Anyo...

  • Newbie
  • IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noon...
  • Susan_GP
  • Moderator
  • 651 Views
  • 3 replies
  • 3 likes
  • Account
    Other
    Premium
    Subscription
  • 651 Views
  • 3 replies
  • 3 likes

I received Spotify Data and it's in JSON files, how to open it?

The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?

  • Casual Listener
  • The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?
  • Secretor007
  • Visitor
  • 139 Views
  • 2 replies
  • 0 likes
  • 139 Views
  • 2 replies
  • 0 likes

I suspect that my Spotify account has been hacked

Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by computer it has my profile with my picture, but logging b...

  • Visitor
  • Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by co...
  • Not applicable
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

"Password Reset" on an almost weekly basis.

PlanPremiumCountryUSA.DeviceMultiple PCs, Android phone and smart speakersOperating SystemWindows and Android My Question or IssueFor almost two months now, Spotify has been resetting my account password almost every week, due to "suspicious activity...

  • Music Fan
  • Plan Premium Country USA. Device Multiple PCs, Android phone and smart speakers Operating System Windows and Android   My Question or Issue For almost two months now, Spotify has been ...
  • mklopez
  • Music Fan
  • 7802 Views
  • 25 replies
  • 9 likes
  • Account
  • 7802 Views
  • 25 replies
  • 9 likes

Can't join to my partner's Duo Plan

i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country

  • Visitor
  • i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
  • tamisutley
  • Visitor
  • 1129 Views
  • 4 replies
  • 1 likes
  • 1129 Views
  • 4 replies
  • 1 likes

I cannot login using gmail

PlanFreeCountryCanadaDeviceWindows PCOperating SystemWindows 11 Pro My Question or IssueI am unable to login to my account since today. I get the following error: Oops! Something went wrong. Please try again or check out our help area.

  • Visitor
  • Plan Free Country Canada Device Windows PC Operating System Windows 11 Pro   My Question or Issue I am unable to login to my account since today. I get the following error:   Oo...
  • MauriceMV
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Login
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to merge accounts to duo premium

After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my partner upgrade his Premium account to Duo Premium and ...

  • Visitor
  • After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my part...
  • Joan
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 56 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

  • Visitor
  • I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
  • MartinT
  • Moderator
  • 6661 Views
  • 17 replies
  • 1 likes
  • 6661 Views
  • 17 replies
  • 1 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 7387467835
  • Visitor
  • 560 Views
  • 11 replies
  • 1 likes
  • Login
  • 560 Views
  • 11 replies
  • 1 likes

Superuser Contribution A duo subscriber should be able to play music on two devices at the same time

I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the car, etc). So when I'm driving in the car playing a p...

  • Newbie
  • I am (was) a Duo pass subscriber, having me and my partner's accounts attached. However all my devices are configured with my account, not her's (Sonos speakers, Google minis, Android phone in the ca...
  • lexuz
  • Newbie
  • 467 Views
  • 5 replies
  • 0 likes
  • 467 Views
  • 5 replies
  • 0 likes

Superuser Contribution Claiming Artist account

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...

  • Newbie
  • I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...
  • MartinT
  • Moderator
  • 4211 Views
  • 26 replies
  • 4 likes
  • 4211 Views
  • 26 replies
  • 4 likes

Superuser Contribution Charged monthly fee on free premium account (3 month trial)

Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...

  • Regular
  • Hi Spotify. I signed up to the 3month premium trial on the 99c offer. Yet 2 months into the trial you have started charging me the normal premium monthly fee. How do i go about getting a refund? (...
  • Hi720
  • Casual Listener
  • 1452 Views
  • 16 replies
  • 2 likes
  • Account
    Free
    Premium
    Subscription
  • 1452 Views
  • 16 replies
  • 2 likes

Lost my account 3 days ago

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Anyk17
  • Spotify Star
  • 51 Views
  • 1 replies
  • 0 likes
  • Account
  • 51 Views
  • 1 replies
  • 0 likes

Solved!! can i factory reset my acc and start new ?

i want to make a new account but i cant bc i have friends there, i dont like asking them to follow my new onei cleaned everything all my playlists my liked songs but i still feel bad it feels like im not clean n i dont like iti want to reset my algor...

  • Visitor
  • i want to make a new account but i cant bc i have friends there, i dont like asking them to follow my new one i cleaned everything all my playlists my liked songs but i still feel bad it feels like ...
  • Plch
  • Newbie
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

  • Music Fan
  • Plan Premium Country Portugal Device (iPhone 11, iMac, iPad) Operating System (lastest OS in all devices)   My Question or Issue For three days now, Spotify keeps adding a bunch of tra...
  • Darth_GTB
  • Music Fan
  • 1245 Views
  • 17 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1245 Views
  • 17 replies
  • 0 likes

Superuser Contribution Switch between 2 profiles in single phone

Plan: PremiumCountry: Argentina Device: Xiaomi Redmi Note 10 Pro Operating System: Android 12 My Question or Issue: Hi!. I use Spotify on my phone on a daily basis. I also use it to play music for my kids when connected to the car using Android Auto....

  • Casual Listener
  • Plan: Premium Country: Argentina   Device: Xiaomi Redmi Note 10 Pro   Operating System: Android 12   My Question or Issue:   Hi!. I use Spotify on my phone on a daily bas...
  • wbkok82
  • Casual Listener
  • 6577 Views
  • 18 replies
  • 8 likes
  • Account
  • 6577 Views
  • 18 replies
  • 8 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Yordan
  • Moderator
  • 20484 Views
  • 6 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 20484 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify settings keep resetting.

For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. All of a sudden, it will forget my settings for last.fm o...

  • Casual Listener
  • For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. Al...
  • vk83eca9m7rd7t8xfec
  • Casual Listener
  • 4384 Views
  • 11 replies
  • 3 likes
  • Account
  • 4384 Views
  • 11 replies
  • 3 likes