Account Compromised and addition for family member under Family Premium

[Bronbron]

Hi all, I'm currently subscribed to Spotify Family and it seems like the account had been compromised with two malicious email accounts being added as my family member! I tried removing them last night and somehow their emails appeared under the list again. I would not have noticed it if not for the fact that I was attempting to add another family member to my registered list of users- that didn't work out either, the family member's email was reflected under the registered users however the actual account still does not reflect that it's a family premium account. Not sure if that's a glitch.

I took the next precaution by changing my password. And re-registered my family's member email account. I hope it works now.

[Bittencourt]

Hi @Bronbron, welcome to the Community!

That's odd. If it's a security issue, it's most likely related to your account. But you did the right thing - let us know if it happens again!