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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412578 Views
  • 965 replies
  • 108 likes
  • Account
  • 412578 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179773 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179773 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101076 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101076 Views
  • 68 replies
  • 10 likes

Superuser Contribution acoount and email

i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it should be me who paid for everygthing for a long t...

  • Visitor
  • i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it...
  • MonicaM_Bogota
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from student account

I need to change the payment info on my account but am unable as it requests that I provide school information. I am no longer a student and have been paying the full price for a while now, so I have no info to provide. How do I change my payment inf...

  • Newbie
  • I need to change the payment info on my account but am unable as it requests that I provide school information. I am no longer a student and have been paying the full price for a while now, so I have...
  • MonicaM_Bogota
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login at all on iphone app

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

  • Casual Listener
  • Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...
  • MonicaM_Bogota
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error with Spotify Family

So i got a message about i would lose my spotify family premium account after 5 days and after them 5 days i renewed it and now trying to invite all of my family back it says they are all already in a family...Is there anyways i can get back my old l...

  • Newbie
  • So i got a message about i would lose my spotify family premium account after 5 days and after them 5 days i renewed it and now trying to invite all of my family back it says they are all already in ...
  • MonicaM_Bogota
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

I was attempting to get Spotify for students, was charge the $5 before approved and have since been notified i haven't been approved for the Spotify premium student discount so I just got regular Spotify for $10.When will i be refunded the superfluou...

  • Newbie
  • I was attempting to get Spotify for students, was charge the $5 before approved and have since been notified i haven't been approved for the Spotify premium student discount so I just got regular Spo...
  • MonicaM_Bogota
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Address Issue with Family Plan

Hi, Having some difficulty with the family plan I set up.Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple days if the address is not fixed. Their Spotify account is Faceb...

  • Newbie
  • Hi,   Having some difficulty with the family plan I set up. Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple da...
  • MonicaM_Bogota
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Studentenrabatt anerkannt, trotzdem werden 9,99€ abgebucht

Ich habe seit einem Jahr einen Premiumaccount und auch zu Beginn nachgewiesen, dass ich Studentin bin. Erst im Oktober habe ich bemerkt, dass trotzdem Monat für Monat 10€ statt 5€ abgebucht werden. Daraufhin habe ich den Spotify-Kundenservice kontakt...

  • Casual Listener
  • Ich habe seit einem Jahr einen Premiumaccount und auch zu Beginn nachgewiesen, dass ich Studentin bin. Erst im Oktober habe ich bemerkt, dass trotzdem Monat für Monat 10€ statt 5€ abgebucht werden. D...
  • Maxim
  • Spotify Star
  • 8206 Views
  • 3 replies
  • 5 likes
  • Subscription
  • 8206 Views
  • 3 replies
  • 5 likes

Solved!! Nederland: geen iDeal premium for family

Hello,This topic is in Dutch because it's about an issue with a payment feature which is only available in the Netherlands.Hallo allemaal,Ik wil een premium for family account maken, en hiervoor betalen met iDeal. Dit is in Nederland (ook voor mij) m...

  • Newbie
  • Hello, This topic is in Dutch because it's about an issue with a payment feature which is only available in the Netherlands. Hallo allemaal, Ik wil een premium for family account maken, en hierv...
  • Maxim
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Already have Premium but want to use student discount

I already have premium, but I'd like to use my college student discount. How can I do this?

  • Newbie
  • I already have premium, but I'd like to use my college student discount. How can I do this?
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Daily Mix

I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks

  • Casual Listener
  • I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks
  • edcerier
  • Casual Listener
  • 119 Views
  • 2 replies
  • 0 likes
  • 119 Views
  • 2 replies
  • 0 likes

Unwanted account payments

My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD Can you please help us out to delete the account and payments Thanks for your help Cheers

  • Casual Listener
  • My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD   Can you please help us out to delete the account and pay...
  • Soulmotion_Dj
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
  • 195 Views
  • 2 replies
  • 0 likes

Sending payment information

You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent me plz get back to me with info on what's going on t...

  • Regular
  • You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent m...
  • mathieutessier6
  • Regular
  • 121 Views
  • 2 replies
  • 0 likes
  • Other
  • 121 Views
  • 2 replies
  • 0 likes

Problem with payment

I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails saying they will cancel my subcription. That day is n...

  • Casual Listener
  • I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails sa...
  • prentaghast
  • Casual Listener
  • 235 Views
  • 6 replies
  • 0 likes
  • 235 Views
  • 6 replies
  • 0 likes

I am paying for Spotify Premium twice

Hello, I am paying for Spotify Premium twice. Once per Paypal and again per my cellphone provider Drei Austria. I had the account before i switched the payment over to my cellphone provider because I get free bandwith with it. Half a year later, exac...

  • Casual Listener
  • Hello,  I am paying for Spotify Premium twice.  Once per Paypal and again per my cellphone provider Drei Austria.  I had the account before i switched the payment over to my cel...
  • PetitRhino
  • Casual Listener
  • 175 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 175 Views
  • 2 replies
  • 0 likes

Solved!! Unlink Facebook from my Spotify

I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?

  • Casual Listener
  • I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?
  • jennieweizel
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Solved!! Changing country/Spotify Premium for Family

I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile. When I go to Edit Profile it lists "United Kingdom" as the count...

  • Casual Listener
  • I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile.   ...
  • lavoguette
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Premium status not showing on account

Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the account that i have had for over a year. I only use 1 em...

  • Visitor
  • Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the accou...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Fido pulse plan doesn't give option to connect to spotify

I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I cannot even use. Someone please help.

  • Newbie
  • I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I ca...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 1 likes
  • 274 Views
  • 1 replies
  • 1 likes