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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88424 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
746556 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757077 Views
18 replies
29 likes
Just want to change the credit card I use to pay for my subscription but it keeps asking for student info. (I joined Spotify through a student discount subscription and now pay the full price, but I believe the payment window thinks I want to keep pa...
Just want to change the credit card I use to pay for my subscription but it keeps asking for student info. (I joined Spotify through a student discount subscription and now pay the full price, but I ...
159 Views
0 replies
0 likes
Spotify premium won't register my number, i already type my correct number but they said they not able to send the pin code to my phone number. What should i do?
Spotify premium won't register my number, i already type my correct number but they said they not able to send the pin code to my phone number. What should i do?
Spotify Legend
632 Views
1 replies
0 likes
Hi Community. I´ve tried to delete one spotify familiy member in the "normal way" on clicking the name and then removed (in the same way decribed in the help section). My problem is, i getting an error page ("psssst, this content doesnt exist anymore...
Hi Community. I´ve tried to delete one spotify familiy member in the "normal way" on clicking the name and then removed (in the same way decribed in the help section). My problem is, i getti...
Moderator
272 Views
1 replies
0 likes
so i had an old spotify account that was banned, at it was connected to my facebook, now i have created a new spotify account and when i try to connect it i cant because its allready connected to an old account. ive tried to delete the spotify app in...
so i had an old spotify account that was banned, at it was connected to my facebook, now i have created a new spotify account and when i try to connect it i cant because its allready connected to an ...
Casual Listener
303 Views
3 replies
0 likes
I had to make a new account because someone hacked into my old one and changed my password on me. I don't want my other account to keep getting charged with my debit card and want to get premium on my new one instead. What should I do? The picture be...
I had to make a new account because someone hacked into my old one and changed my password on me. I don't want my other account to keep getting charged with my debit card and want to get premium on m...
Community Legend
326 Views
3 replies
0 likes
Just tried to sign up for 3 months for $.99 promotion that I received a few days ago. Now I can't find it. Thanks for your help.
Just tried to sign up for 3 months for $.99 promotion that I received a few days ago. Now I can't find it. Thanks for your help.
Moderator
300 Views
1 replies
0 likes
Hi, I have a device listening that I havn't set up. How do I get rid of this person who has gotten into my account?
Hi, I have a device listening that I havn't set up. How do I get rid of this person who has gotten into my account?
Roadie
203 Views
1 replies
0 likes
I have a subscription for 4.99 per month.My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. I just want to continue with my old subscription, that I have had for ...
I have a subscription for 4.99 per month. My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. ...
Composer
378 Views
1 replies
0 likes
Hi! I bought a familly account for me and my girlfriend. And when she clicks on the links, it tells her she is leaving in another country while we live both in Germany. It's written country FR on my profile overview, Germany on my profile page, where...
Hi! I bought a familly account for me and my girlfriend. And when she clicks on the links, it tells her she is leaving in another country while we live both in Germany. It's written...
Casual Listener
311 Views
2 replies
0 likes
Hello all! I have two Facebook accounts and many playlist in both. Could i transfer both accounts to a spotify account? I will not loose my playlists! Greets Martin
Hello all! I have two Facebook accounts and many playlist in both. Could i transfer both accounts to a spotify account? I will not loose my playlists! Greets Martin
Roadie
185 Views
1 replies
0 likes
I cancelled my Premium subscription a month ago, although I have the charge of 9,99€.I want a refund It is not fair that I have declined my subscription and I have to pay for it again. It does not make sense.
I cancelled my Premium subscription a month ago, although I have the charge of 9,99€. I want a refund It is not fair that I have declined my subscription and I have to pay for it again. It does not ...
Community Legend
414 Views
1 replies
0 likes
I activatet the 7 Days free Premium at the 2.01.17. My Question: Have i to pay after the 7 Days or wilk the Abo go over? Greetings KrüggeLP
I activatet the 7 Days free Premium at the 2.01.17. My Question: Have i to pay after the 7 Days or wilk the Abo go over? Greetings KrüggeLP
Moderator
328 Views
1 replies
0 likes
Hola. Quería saber si con el Spotify premium puedo descargarme las canciones de manera gratuita o me cobrarán más dinero
Hola. Quería saber si con el Spotify premium puedo descargarme las canciones de manera gratuita o me cobrarán más dinero
Moderator
1746 Views
1 replies
0 likes
Hi all, I registered for a free Spotify account in UK and have since moved to France.I am no longer able to login to my account - I get the following message 'Login Failed: you can only use Spotify abroad for 14 days'. My account notes that I am in F...
Hi all, I registered for a free Spotify account in UK and have since moved to France. I am no longer able to login to my account - I get the following message 'Login Failed: you can only us...
Roadie
1885 Views
3 replies
0 likes
Just paid today Jan 2,2017 (PhST)for the 49pesos 3mos premium. Is this still applicable? Even if i paid today? Please answer my concern because my 49php will go to waste.
Just paid today Jan 2,2017 (PhST)for the 49pesos 3mos premium. Is this still applicable? Even if i paid today? Please answer my concern because my 49php will go to waste.
358 Views
0 replies
0 likes
Hi Spotify peeps! Whenever I open up my Spotify, I am greeted by the Discover Weekly playlist. I appreciate the existence of the feature, and I use it from time to time, but I have one issue with it. Unfortunately the thumbnail used for the playlist ...
Hi Spotify peeps! Whenever I open up my Spotify, I am greeted by the Discover Weekly playlist. I appreciate the existence of the feature, and I use it from time to time, but I have one issue...
Music Fan
620 Views
4 replies
0 likes
Hi I can't find any friends on Facebook, it just won't even load them.
Hi I can't find any friends on Facebook, it just won't even load them. 😞
Casual Listener
1382 Views
1 replies
3 likes
When logging in a couple of days ago, the following happened:- I was told that someone was listening on some device which is not mine- All my playlists were gone- I had started following a playlist I've never heard of It might seem that my account ha...
When logging in a couple of days ago, the following happened: - I was told that someone was listening on some device which is not mine - All my playlists were gone - I had started following a play...
Newbie
3312 Views
6 replies
0 likes
Hi can someone tell me how i get tthe 3 months for 99p offer only i had an email inviting me but it keeps asking me for £9.99? I would like to sign up on the offer but dont know how. thank you Bonita
Hi can someone tell me how i get tthe 3 months for 99p offer only i had an email inviting me but it keeps asking me for £9.99? I would like to sign up on the offer but dont know how. thank y...
Casual Listener
798 Views
2 replies
0 likes
