Hey Guys I got a Problem,
So about a year ago i used a free trial, or a 1$ per month subscription and canceled it afterwards.
So now I want to get the Student subscription, but this is only possible with a 3 month free trial. So everytime i want to purchase my subscription there comes the error message "you cannot use the subscription since you already used the free trial".
So what can i do to purchase premium?
thank you 🙂
Solved! Go to Solution.
hi, thanks for your reply.
i already contacted the customer support and they said they'd fix it, so for now i'm stuck waiting. i'll update as soon as it does (or doesn't) work.
update: so it turns out since i tried everything suggested to circumvent the free trial issue, spotify automatically locked my credit card because of too many failed attempts to pay with it. now they unlocked my credit card again, but in the email they sent me they linked to the normal purchase site (http://spotify.com/student) which still didn't work, but the link provided by @jack (https://www.spotify.com/purchase/panel/no-trial) worked for me this time. i was able to make the 10€ subscription and update it to the 5€ student subscription afterwards.