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The web page for the last step to cancel my subscription where I need to enter my password.. doesn't accept my password and claims it's wrong, even though it's exactly the same I entered a couple pages earlier to log in.
I assume this has something to do with the special characters in my password.
Please confirm and fix - or at least tell me that you won't fix it (before 2016 April 26).
werewindwolf (same as my Spotify acc)
Solved! Go to Solution.
That won't be necessary. My initial assumption was correct though. I changed my password to an alphanumeric one and the cancellation procedure worked right away.
Some of the special characters of my original password don't work with that specific page and they somehow confuse the underlying script, even though they do work with the login script and when changing the password, obviously.
Thanks for trying to help though, Maxim.