Change Family Plan

[mightygeeks]

How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more than I need. I also need that refunded.

[Taylor]

Hi, and welcome to the community!

You need to cancel your subscription then resubscribe to family selecting the new number of members.

An FAQ for Spotify family is available here.

Anthony

[mightygeeks]

Does that mean I lost what I paid this month and will get charged again? 

[MattSuda]

I suggest you contact support so they can help you and answer your questions

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.