Changing Country

adelphiaUK · 2025-05-25

Plan: Premium Individual

Country: United Kingdom

Device(s): Samsung S22 Ultimate, Samsung Tab S7, PC, Alexa

Operating System: Android 14, Windows 11 Pro

My Question or Issue

OK. Here it comes and I'm sure this must have been asked before but...

I have been gifted a Premium Individual 12 Month Subscription of Spotify, via a Google Play Subscription, and I'm trying to change the country in Spotify to the one where I live, rather than the one where the plan was purchased.

I have changed ownership to the email address to my home address, phone number etc., but no matter what I try, I cannot change the country for the plan to where I live.

It says in order to change country you need to add payment method from that country. But when I do this, I enter my card information which is verified and approved by my bank (for £0.02), but after that, I get an error message stating the payment method doesn't match my county. So I go to change my country and it's still greyed out/disabled and says I need to add a new payment method etc. And so we start again. My bank actually declined transactions at one point thinking I was a fraudster.

So, could someone please tell me, how I actually change my country?

Please note: I have access to the original email address as that can't be changed (on Google Play). I have simply added my own email address as the primary contact and additional email address for the same account.

Thanks in advance

Koyubi

Hi there!

This is a tricky but common issue when your Spotify subscription was bought through Google Play in one country, and you want to switch your account to another country.

Spotify’s system ties the country of your subscription to the payment method and the original purchase region—in this case, Google Play’s country settings.

Here’s what you need to know and try:

Google Play Subscriptions Lock Country:

-Because your Premium was purchased via Google Play, Spotify recognizes your subscription country based on Google Play’s region. Changing the country on Spotify directly won’t work until your Google Play subscription region changes or expires.

Changing Country on Spotify Requires Active Payment Method from That Country:

Spotify’s system requires that you add a payment method from the country you want to switch to. However, since your subscription is managed by Google Play, Spotify can’t update that info independently.

Steps to Fix This:

Wait for the Google Play subscription to end or cancel it early.

Once your Google Play subscription expires or is canceled, you can resubscribe directly through Spotify with a payment method from your new country.

Change your Google Play country (if possible):

Google allows you to change your Play Store country once per year if you’ve moved. But this involves adding a payment method from the new country and might affect other apps or purchases.

Start a new subscription on Spotify after Google Play subscription ends:

After your Google Play subscription is inactive, sign up again on Spotify with your current country and payment method.

About Your Email Address:

Changing the email associated with your Spotify account doesn’t affect the country or payment settings linked to your subscription.

Additional Tips:

Make sure to clear cache or try from a new device/browser when you try these changes.

If you get errors on the payment method, contact your bank to ensure international payments or currency conversions are allowed.

Contact Spotify Support and Google Play Support if the error persists; sometimes they can help clarify the subscription’s country settings.

Unfortunately, there’s no quick “switch country” button when your subscription is tied to Google Play. You’ll likely need to wait for your current subscription cycle to end before making the change.