Error code: 3

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Error code: 3

tcsp4m
Newbie

Can't log in due to error code 3. anyone have a fix yet?

2 ACCEPTED SOLUTIONS
Solution!

d1rtgrub
Newbie
So I figured out how to fix mine, but I'm not sure if it will work for others. Basically what I did was go to my email that my account was registered under and I searched for an old reset password email (thankfully I had one from like 2 days before) and I just reset my password with the link and now it works fine! I hope this helps!

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Solution!

fofe23
Newbie

This worked for me when I got error code 3.  I did not use my email, but just the username.  Instead of username@gmail.com, I just typed in username.  Hopefully this works for others. (Note, this was for the app, not spotify.com)

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78 Replies

msollema
Newbie

RESET YOUR PASSWORD AND THEN, USE THE USERNAME (NOT THE MAIL)
WORKS FOR ME

 

RESETEEN EL PASSWORD Y LUEGO INGRESEN USANDO EL NOMBRE DE USUARO (NO EL MAIL)
A MI ME FUNCIONÓ

miniman1
Newbie

I am still having this error when logging in with my facebook account any tips?

MattSuda
Rock Star 24
Rock Star 24

Hey @miniman1

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

1173101724
Newbie

I used the facebook to enter in my spotify count and it's say is incorrent error code 3

MattSuda
Rock Star 24
Rock Star 24

Hello everyone,

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

alek96
Newbie

same thing is happening to me, I can't log in fom any of my devices and nothing helps...

kramer2718
Casual Listener

I'm having the same problem, but I signed up through Facebook, so I don't have a username or password. The app just authenticates through Facebook, so how can I reset my account?

MattSuda
Rock Star 24
Rock Star 24

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience.

 

https://twitter.com/SpotifyStatus/status/716163227047108608

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

raeon
Casual Listener

seems like a widespread issue today. tried different solutions here but none worked.

user-removed
Not applicable

Whats going on with the accounts who log in with facebook? Which Username should i type in? With Facebook there is already Error 3 and nothing from this topic here helps me

sukritkalra
Casual Listener

Same thing is happening to me for an hour or so. Tried changing passwords and everything else suggested in the topics and I can't login.

 

Is this a backend problem?

 

Logging in via Facebook

robaszq
Newbie
Didn't work 😞 Still can't log in.

onesmartmike
Newbie

When entering username on the PC, use user.emailaddress.com instead of user@emailaddress.com

Ofen
Newbie

I only write my username int the E-Mail box.

 

user-removed
Not applicable

Hi,

 

I had this exact problem as well. I typically use Facebook to log in to my account. So all I had to do is go to fb.com reset the the password.. Then logged in using the same credentials as Facebook. Seemed to fix this issue!

tarzanjammy
Newbie

Guys, SOLUTION for ERROR CODE 3 : Login username should be a username and NOT your email ID. Try it, it'll work..!! God bless ya'll..

mariaiguardiola
Newbie

THANK YOU 😉

 

Just has the same problem and solved it by just typing my user name ratheer than my email address.

 

Hope it works for you.


@tcsp4m wrote:

Can't log in due to error code 3. anyone have a fix yet?


 

tijamaloney
Casual Listener
same problem, solved it by just typing my user name ratheer than my email
address.

alexleehus
Casual Listener

I just signed up for premium, downloaded the application onto my macbook air. It won't let me log in. Error code 3. I tried every combination of username or full email. Even changed password. Changing your password requires the current password....... so why can't I log in. This needs to get fixed. Also can't log in on my phone. Do I have to wait to be charged in order to use spotify or something?

alexleehus
Casual Listener
You need to add -us

username@gmail.com
spotify username is username-us (united states)
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