Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error code: 3

Solved!

Error code: 3

Can't log in due to error code 3. anyone have a fix yet?

Reply
78 Replies

Worked for me too. Thanks


@fofe23 wrote:

This worked for me when I got error code 3.  I did not use my email, but just the username.  Instead of username@gmail.com, I just typed in username.  Hopefully this works for others. (Note, this was for the app, not spotify.com)


 

yeas!!! this work for me!! just replaced my email with my username of the app!!!

Its still not working with my username I even changed my password and made a new account

Worked for me! Thanks!!

Did you try your email address but leave off the @***mail part?

Yep. That's exactly what I did. Worked for me on my Mac Spotify app after I did that.

wow! it was saying username too! hahaha i was typing in my email lol thank you!

Thank you for suggesting using username instead of username@gmail.com.  I finally got logged on.

Thank you. your solution worked fine for me. removed the @gmail.com and it logged in just fine

Yup, just your username, no email address fixes the error!

Yup, just your username, no email address fixes the error!

Just username, no email address gets you in

Yep, this was my problem too. Thanks for the solution!. Hey Spotify, how about fixing the issue so either the username or email will work?

genio


@d1rtgrub wrote:
So I figured out how to fix mine, but I'm not sure if it will work for others. Basically what I did was go to my email that my account was registered under and I searched for an old reset password email (thankfully I had one from like 2 days before) and I just reset my password with the link and now it works fine! I hope this helps!

 

that worked for me, thanks

dont type the email, just the user name and ur password!!

Worked for me too !

have the same problem on my mac with newest OS Version El Capitan and current spotify version.. (Error Code: 3 , wrong user name or password)

doesn´t work in spotify app on my mac.. tried to log in with user, without @gmail.com and with complete email address, but nothing works..

not good for the image of spotify ;-( Have also performed a password reset couple of times.. 

Anyone a solution/ idea how to solve this issue ?

Thanks

hairbert

Use whatever username you chose/made when you created your account for example

 

say my email was spotifymusic@gmail.com that does not mean your username will neccesarily be spotifymusic

 

 

Hi,
Thanks for reply, but tried that several times and it doesn't help.
Tried also to create a completely new account.. Same error.
Cheers,
Hairbert

Suggested posts