Family Premium multiple devices playing own music simultaneously

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Family Premium multiple devices playing own music simultaneously

Casual Listener

Have added via email invite family members to Premium Family account but they cant play their own music simultaneously (still only one device at a time) as advertised - any suggestions welcome.

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Re: Family Premium multiple devices playing own music simultaneously

Rock Star 24
Rock Star 24

@ranbar

 

Each family member has to have a separate username and password. So the first step is to create the new accounts (if you haven't already).

 

I suggest creating it with an email address (not the one used for fb, if possible), since you'll be able to pick a spotify username / password. Using facebook will not let you do that, and that sometimes causes problems.

 
You'll now have a Free account, so the next step is to join your Family plan through invites (You're the one who pays, so you'll be the Family Admin).
 

Send the invites to the email you used to create your new accounts. Accept the invites and you'll be set. Everyone will be able to listen to music at the same time, and will have separate libraries, playlists and friends.

osorniosRock Star 24
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Note: I'm not a Spotify employee.

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Solution!

Re: Family Premium multiple devices playing own music simultaneously

Rock Star 24
Rock Star 24

@ranbar

 

Each family member has to have a separate username and password. So the first step is to create the new accounts (if you haven't already).

 

I suggest creating it with an email address (not the one used for fb, if possible), since you'll be able to pick a spotify username / password. Using facebook will not let you do that, and that sometimes causes problems.

 
You'll now have a Free account, so the next step is to join your Family plan through invites (You're the one who pays, so you'll be the Family Admin).
 

Send the invites to the email you used to create your new accounts. Accept the invites and you'll be set. Everyone will be able to listen to music at the same time, and will have separate libraries, playlists and friends.

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Family Premium multiple devices playing own music simultaneously

Casual Listener

Thanks, advice appreciated.  Unforutnatley I followed the steps (new account and accept invite) and recieved the following message: 

"Cannot join Premium for Family :-(.  Sorry!  You're already a member of thie (or another) Family plan.  Please click below to switch to the account that you want to join to the Family plan."

Any further advice would be further appre appreciated.

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Re: Family Premium multiple devices playing own music simultaneously

Casual Listener

Hi. I found the invite in junk ... acepted ... and its all go.  Thanks for your help.

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Re: Family Premium multiple devices playing own music simultaneously

Rock Star 24
Rock Star 24

You're welcome. We're here to help. 🙂

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Family Premium multiple devices playing own music simultaneously

Newbie

will we all lose our saved artists and playlists if we do that though?

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Re: Family Premium multiple devices playing own music simultaneously

Casual Listener
No, you will not lose your playlists or favorite artists

a greeting
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Re: Family Premium multiple devices playing own music simultaneously

Newbie

my wife and i each have an iphone, an android phone and an ipad mini. we have individual account and separate subscription before. i registered to premium family and added my wife. can she still use her account on all her three devices?

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Re: Family Premium multiple devices playing own music simultaneously

Casual Listener

Sure, it is your account and you can use it on the device she wants.

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Re: Family Premium multiple devices playing own music simultaneously

Newbie
So my original account is delighted by facebook, it always has been I'll need to use a different email and create all new playlists because my admin account will not let me play if it's in use by another user
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