How can i remove an account that i can't access but it's mine

[Salacho]

Plan

Premium

Country

Colombia

My Question or Issue

Hi, some years ago i've created an account with my facebook profile but that account had some troubles and i created this one, i want to remove that account in order to associate my facebook profile to this one but i don't remember the password of that account. ¿What can i do?

[Billy-J · Accepted solution]

Hey @Salacho, thanks for reaching out to the Community!

Since your last account was created through Facebook, you should be able to just login using Facebook. When you log in here, select Continue with Facebook. If you forgot your Facebook password, you can reset it here. If you're having issues logging in, let me know what happens when you try to log in. 

Once you do that, you can close your account following these steps. Keep in mind that closing your account will make you lose access to the your playlists, songs, and other content stored on the old account. I'd recommend transferring your content from the old account to the new account before you close out the old account following these steps. 

Let me know how this goes!