Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I just sent an invite to a family member join to a family Premium plan, when she tries to redeem the code the page just keeps loading and never stops neither add her to our premium plan.
Attached link video??
https://www.screencast.com/t/vHgj4mZNh
Very unprofessional from this platform this sort of issues on something that should be really straightforward.
Same here!
I check in the Twitter status page and they said nothing.
I tried with diferents web browsers with the same result.
I think is a server problem but I don't know how to report it besides here.
same problem here
Having the same problem and this guy (spotify worker) told me that they are working to fix this asap
Yeah, yesterday I was talking with a support guy over the Facebook channel, he told me the same.
Ty
I have the same problem. I hope they fix it ASAP
Y'all should go and report it to the online support
The more cases we had the fastest they will give us the solution.!
Union is power, let's report this!
Link for the online support? I really think I'm not that stupid, I can't find a chat or online support, please help
Tengo el mismo problema desde el lunes
Alguna vez pudiste resolverlo? como lo resolviste?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…