My Question or Issue
My Premium Spotify account is linked with my old facebook account and I cannot access my old facebook account because it was compromised when I went over seas. My premium is still charging me however on that account and I want to cancel my subscription because my 12 months of student charge was over. I am still signed into that account on my iPhone in the Spotify app and random generated numbers is appearing instead of my name. I can't update account information on the iphone since no devices is logged into my old facebook account. If someone in the community or have previlages to force cancel my premium account, please let me know. I will provide the random generated numbers when I get a reply and only if it helps cancelling my spotify subscription. Thanks
Solved! Go to Solution.
Hope this helps and let me know how you get on!
Unfortunately, if you don't have access to your old Facebook account nor your email, you won't be able to log in to that account.
No worries though, you can always create a new account (I think you already did) and transfer all your playlists to your new account. You can learn how to do that here.
Hope this helps and let me know if there's anything else I can help with!