Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

Solved!
Reply

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

user-removed
Not applicable

i have read alot of comments on this, and i have tried all the solutons that where said. my account was created via facebook, and i have changed my Facebook profile about 4 times and i have waited months on end, why do i have to be constantly reminded of this picture? are there any other new soloutions?

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

uniquenewyorker
Regular

This is so insane...  but in a effed up way, I'm taking so much comfort in the fact that I'm not the only one dealing with this issue...  and I'm lucky, my breakup is sort of amicable. Some of you are tallking about divorces...  let's continue the fight!

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

jack_ice
Casual Listener

I have the same problem, but for me sadly its a picture ofme and my brother who past away, so Discover Weekly playlist picture I realy like to change it, plus feel like you had no right to use that picture, its a personal as it was the last time we spent together

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

Knick007
Regular

Having the same issue. Picture of me and my ex....

 

Logged out and in again like 10 times. Made my account through facebook so I can't unlink Facebook... The photo is private as well... 

What the heck guys. Seems like a lot of people are having the same issue. Why can't we choose what picture it is? Is there a way to force spotify to refresh or should I just delete the cache?

 

From what I've read it's meant to use my current profile picture but the picture is over 5 months old!!

 

Gonna send support a email. In the mean time I guess I'll just make a new spotify account...

 

 

UPDATE 22NOV16

I think the solution to this is to email support and they'll manually update it.  It seems they know it's a issue.

"

Hello <retracted>,

Thanks for getting in touch. We're fully aware of the situation, and sorry that you have to experience this. No worries, we're here to help you update the Discover Weekly picture.

We've gone ahead and have reset your Discover Weekly playlist. This will update the picture attached to it as well. However, it may take a little time for the changes to be reflected on your Spotify account.

Let us know if it's still not updated within 3 weeks and we'll check it further for you.

We're very sorry for the delay and inconvenience this brought to you."

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

lari8
Newbie

Same issue, my account is directly my facebook account. I tried to sign out several times, I deleted the picture on facebook but it still shows the same 6 months later.

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

eddelage
Casual Listener

Same! So annoying. I tried it all. Makes me wanna cancel although I love Spotify. FIX IT PLEASE!!!

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

mmmzane
Newbie

I updated my profile on June 4, and it is December 5, and it STILL SHOWS THE PICTURE. 3 weeks, more like 6 months?! I guess I will have to email them.

 

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

jusayvibe
Newbie

I don't understand why this is an issue.  I cannot unfollow or make that playlist secret.  Nothing worked.  Unsubscribing from premium.

Highlighted

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

jack_ice
Casual Listener

ok I had same trouble so I disconnected Spotify from my facebook for over a week and now I do not have this problem, try disconnecting it for a few days to a week. It helped me

Re: Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -

edarcy
Newbie

Ok seriously, this issue needs to be fixed.

 

My actual profile picture updated when I changed it on fb, but the Discover Weekly photo continues to be an old picture, again like others on here, of an ex and myself.

 

This is exhausting that this cannot be fixed, causing tension in my new relationship, and frankly, costing more money than I'd like to pay on a monthly basis, which by the way hasn't been accurate either.

 

Please fix this asap! Other than removing myself from premium and using a different music outlet altogether, I'm honestly out of ideas of what to do next.

SUGGESTED POSTS