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Not my email

Not my email

Hello, I have been unable to login on my account using my username/pw. I could log in with my facebook account (it's the same account) and for my suprise, the email assigned to my account it is not mine. I wonder, now that they (I don't know who) changed my pw, I am not able to change my email account back to mine. I want to delete my account since there is no way I am using it again. But hey, if I send the contact form, they send the info to the email that is assigned, and it is not mine. Help, please? Thanks

1 Reply

Hey @xdonete, Welcome to the community! 🙂


Due to the nature of this problem you can contact Spotify Support on this Contact Form Here.


This is a special contact form that allows you to select the email to which Spotify Support will reply too 🙂

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂

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