Password reset emails sent several times a day but I haven't asked for to change it

Solved!
Reply

Password reset emails sent several times a day but I haven't asked for to change it

atulr
Casual Listener

Plan

Premium

Country

UK

 

Device

Various - Including desktop HP PC, iPhone 6s Plus, Samsung Galaxy

Operating System

(iOS, Windows 10 : latest versions)

 

My Question or Issue

For the last few days I am getting over 5 password reset emails a day. I think someone is trying to reset my password and the emails are getting tiresome. Is there a way I can lock password resets somehow? I know you can do that on Facebook for example.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Password reset emails sent several times a day but I haven't asked for to change it

Rock Star 21
Rock Star 21

Hi @atulr, thanks for writing!

 

Currently there's no way to block password reset e-mails, since we never know when we are going to need it.

 

Anyway, if there's someone trying to get into your account this way, I'm pretty sure they'll soon give up.

 

Meanwhile you can set those to your spam folder.

 

Hope this helps!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Password reset emails sent several times a day but I haven't asked for to change it

Rock Star 21
Rock Star 21

Hi @atulr, thanks for writing!

 

Currently there's no way to block password reset e-mails, since we never know when we are going to need it.

 

Anyway, if there's someone trying to get into your account this way, I'm pretty sure they'll soon give up.

 

Meanwhile you can set those to your spam folder.

 

Hope this helps!

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Password reset emails sent several times a day but I haven't asked for to change it

atulr
Casual Listener

Ok thanks, I just ignore the messages now, still coming in daily though!

SUGGESTED POSTS