I signed in for the "3 for 1" holiday trial deal for Premium on 30th of December, first month got paid straight away and the next payment was due to be on 30th of march.
I made the account with Facebook login, but due to some real strange problem, my account could not find any of my friends using Facebook (I had earlier tried the same trick on free account and then the friends were visible when connected it to facebook).
Today I was told by your customer-service that I would have to do new account in order to get it working and that you would handle the rest (transfer the playlists etc onwards to new account).
So the new account has been made, connected to Facebook and I have informed you my details like you asked.
Now I have been waiting here for the next message (we had nice chat as exchanged emails in little time, but now its been over 5 hours so Im wondering what is going on) , could someone look to my matter and see when the account will be working normally.
I would hope to get my Premium back and working within the next few days.
Ok, I would like to know if my case has been investigated more.