Hi, I'm a LONG time Spotify user and recently upgraded again.
My questions is, I remember being able to convert 30 days "Unlimited" into 15 days "Premium" and so forth.
Is this option not available anymore?? Some feedback would be much appreciated.
Solved! Go to Solution.
I would suggest you get in touch with the customer services team directly using the online contact form and see what they say about this. Seems weird it would just dissappear!
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.